Espy’s Carpet Care

This business seems to have closed and fraudulently kept all the money collected for future cleaning services. There is no telephone number with this business anymore and neither is anyone responding back to the emails. Beware of such fly by companies who especially tie up with LivingSocial to make quick bucks.

Bought a coupon off LivingSocial. This company/​person never responded back to my emails about booking time. What a colossal waste of time and effort. Thankfully LivingSocial just refunded my money. I got a carper cleaning machine rental from HomeDepot for 20bucks and did this myself.

I bought a living social deal to try them. I have emailed several times with no reply? Now that I have read other reviews, I am not the only one being ignored. Why did they advertise when they are out of integrity and loosing their credibility on running a professional business.

I signed up for the living social deal however I was unable to reach Espy’s Carpet Care following the exact directions in the deal. When I did not hear back the first time I followed up with another email and I still have not heard back anything. I also tried to reach them by phone but also to no avail.

If there was a zero star option, that’s what I’d have rated. Bought a LivingSocial deal. First appointment, they cancelled 30 minutes before they were to show. Second appointment, complete no show. Extremely unprofessional staff so not really sure if this company is legit. Contacted LivingSocial for a regund. Save yourself time and grief… go Stanley Steemer.

Day 1-​My appointment window was missed. My emails and voicemails went unanswered. An hour later Greg calls me asking me for directions to my house from Alameda, which is over an hour away! He didn’t even acknowledge that my appointment time was missed. He asked if he could come the next day.
Day 2-​After ignoring a number of phone calls and emails throughout the day, my appointment window was missed by an hour AGAIN. Greg was extremely nice, yet unprofessional over the phone. He asked if he could come on Monday and I told him not to bother.
I spent 2 days with all of my furniture pushed into the kitchen, waiting around for Espy to arrive and they never ever did. I would be much less upset if he had the courtesy to call or write back to let me know.
If you value your time as much as I do, I do not recommend using Espy!

Not sure how competent I’m of reviewing this service. This was my only carpet cleaning service had so far, so have no idea what can expect from their competitors.
I got 30 $ deal from LivingSocial (…it ended to be 50 – 60).
Scheduled appointment over email, they replied same day and we scheduled cleaning for next week, in the middle of a holiday week, right before new years eve.
The carpet was soo dirty, wasn’t cleaned for a year, and was all with red wine marks.
They cleaned all of it, it was like a new in an hour.
Two things I didn’t like:
The carpet was all wet after they left. They were cleaning in the afternoon, I left windows open, then during the night put heating. Went to bed with wet carpet. Luckily by next morning it was dry and did not smell. (I guess next time will be scheduling cleaning during summer and in the morning!)
HIDDEN TAXES! they told me oh for this coupon we can just make a pass but we wont be scrubbing wine marks, that will be extra 20 $. I hate hidden taxes, but still total price was not bad 30 coupon + 20 scrubbing + 10tip (optional).

I used a Living Social voucher, followed the instructions for redemption and was contacted within 24 hrs and was able to make an advanced appointment.
Greg, the owner, came out on time and was very pleasant. He did an excellent job on my carpet that was heavily soiled. It looked amazing when he was done.
I was so happy with his work that I booked him for a follow up appointment.
Affordable, convenient and efficient! Job well done!

his cleaning thing is soooooo awesome. i recommend it 10 000%. come on down and try it out C:

cannot even get a hold of this business. I emailed and called 3x; very unprofessional of them.

OMG Espy family is doing carpets again? AWESOME! I was always very happy with their work and they are the nicest people. They will definitely be getting a call from me. They weren’t doing carpets for a couple of years and I am so happy to see that they are back in business. LOVELY FAMILY, never had a single complaint, not in over 30 years of white carpets with 2 cats and a dog.

If it was possible to give a 0 star, I would. This place is horrible. I bought a livingsocial coupon for carpet cleaning. I scheduled the appointment 3 weeks in advance for 9am. I took the day off and moved all the furniture myself. At 9;:15am on the day of the appointment, no one has showed up yet, I called the office and left a voicemail. At 9:30am I left another voicemail. At 10am, I left the third voicemail. At 10:15am, a girl calls me to let me know that the techs are at a training session and they will have to reschedule my appointment to another day. Needless to say, I was pissed! I pressed her and she said she will have a tech out to me by 11:30am. Then, someone calls me at 12pm to tell me the tech called in sick and they need to reschedule me. Bull$hit! I pressed him and he said he will have a tech out to me by 6pm at the latest. At 6:30pm, I called and they are on their way but stuck in traffic. When will they show up? I’ve waiting since 9am.
They finally showed up at around 8:15PM. I guess I only had to wait less than 12 hours for them to show up. The guys that showed up didn’t event work for this company. They were doing their buddy a favor. They were really nice though. They did a good job, though they could’ve gotten the carpet a little dryer for me. But at 9PM guess they just want to get home.
I definitely will not be scheduling with these people EVER AGAIN!

Did a good job getting the stains out of the carpet from our 1 year old. I checked around and they were one of the only companies who could get scheduled immediately for an affordable price. Thanks to the guys at Espy, our carpet looks newer than it has in years!