For Eyes Optical

I had an amazing customer experience at this For Eyes. I recently moved to Washington State, which unfortunately does not have any For Eyes stored. I had an issue with a pair of glasses, and Nancy and Deanna were so helpful and got everything taken care of with such ease. All I had to do was ship them the glasses, and they took care of the rest at no charge. My experience was so great that I would continue to shop at For Eyes even though there are none anywhere near where I live. Thanks for being amazing, ladies! Really appreciate everything you did for me.

BEST PLACE HANDS DOWN TO BUY KIDS GLASSES
I have been bringing my now 12 yr old son here for 7 years. Deanna, who always helps us, is warm and friendly and makes the whole process pain free! We usually buy 15 pairs of glasses each year because they cost $ 29/​pair including frames and lenses!!! You cannot find a better deal anywhere else. We truck across the city to come to this store because DEANNA IS THAT GOOD!!!

Service excellent EXCEPT my Rx had lenses swapped left for right.
Looks like it’s my eyes that are the problem.
Picked up original Rx and will give them a fair try.

I’d bought eyeglasses here for years – 1970s though 1999 – until I started on Medicare.
A Medicare allowance reduced Kaiser Optical’s price well below other opticians for the past decade or more. But Kaiser’s Medicare discount was cut from $ 150 to only $ 75 which puts Kaiser’s final price above For Eyes and other vendors, too.
So, I returned to For Eyes which is more convenient and was promoting a nearly 2 for 1 sale price. Deeanna was very cordial and helped me pick from a wide choice of frames.
Service at this For Eyes store was excellent years ago, and it remains so. Easy to give Deeanna and the 401 Washington Street For Eyes 5 stars (note that I first visited a different For Eyes location on Kearny Street which was not nearly as accommodating, so I think it matters which For Eyes store you patronize).

Great service from Deanna and team! Bought sunglasses from another (non-​related) provider, which did not fit. Took them in and Deanna patiently and capably made them usable. Great attitude and approach. I will recommend to all my friends!

Excellent service headed by one of the best optical store managers in the city, NANCY.
Unbelievably helpful, resourceful and will work with you if there are any issues you might have.
Nice selection of frames & lenses but if you want to spend hundreds of dollars more for the top of the line designer frames you need to go to a high end store. Everything about For Eyes is about affordably, hard to believe in that arena you would get world class service.
(Costco may have lower prices on frames and lenses but you get ZERO personal service and could wait over an hour to be helped. I am a huge proponent of Costco but not their optical department).
There are 2 For Eyes in the city but a world of difference between them.
The store on Kearney Street is a train wreck, everything stems from the top down lead by one of the worse managers in the city.
Don’t confuse these 2 locations, go to this store on Washington & Battery if you want a better selection and impeccable service by people who really care about your needs.

Lisa and Deeanna fixed my Ray Ban sunglasses for free yesterday and did such a great job. They were so sweet about it and fixed them so quickly. I’m so impressed and will definitely be going back there. They’re also prime location for downtown SF — convenient for people working in the Financial District/​Embarcadero.
THANK YOU!

What can I say about the fine people that work here. They have always gone out of their way not only to accommodate me what to look for style that I actually like. Deanna is one of the best in customer service. I strongly recommend visiting a sight for sore eyes for your eye care needs in San Francisco. Ask for Deanna!

Buying prescription glasses from For Eyes was a great experience! They had a large, quality selection. And the optician went along with my request for «fun-​colored glasses» and found me the perfect pair. I wish I hadn’t lost her card but I believe her name was Deanna. Deanna humored me while I modeled several pairs and settled on the final one. And then she calculated the price scenarios based on various options and I ended up getting a bargain with my insurance. The glasses arrived in one week, just like she said. I will definitely be back here!

Stopped in here to see if they accept the insurance I have bc it’s super close to my office. Turns out they don’t, so they very frankly advised that I should find a place that does. They also fixed a pair of sunglasses for me that didn’t fit correctly– free of charge!
This is what good service is really about.

This place is great! They have a really good selection of glasses and the staff is really good (and kind!). Lisa was very helpful and my glasses look great!

Deeanna and Lisa are amazing. They helped me pick out a new set of frames that I really like (and I’m not usually a glasses person), we stayed to the budget I had in mind and all in no more than fifteen minutes. Great experience.

Wow! My afternoon was turning out to be an ordinary one… that was until I had the fortune of dropping in to For Eyes Optical on Washington. My expensive Ray Ban sunglasses were run over by a golf cart in Hawaii (I wasn’t even golfing!) and they were a twisted mess beyond repair. Or so I thought! I dropped in to For Eyes Optical just on the off-​chance something could save them from the landfill. The girls in the store could not have been more helpful. Nancy turned her ‘oh no’ face to a determined ‘I’ll give it my best shot’ face in minutes. So I left her to it, not really expecting much from the mangled wreckage I left behind. To my surprise, she phoned me within a couple of hours to say she had had some success and, to my utter amazement, when I returned to the store, she had perfromed nothing short of a miracle! The sunglasses were in near-​perfect shape and even polished. My jaw dropped even further when she refused to charge me for her efforts.
Nancy, you are a First Class miracle worker, and your colleagues are the most welcoming I have experienced in years. I will be back!

Buyer beware. The sales staff is trained to direct customers to the most expensive options without mentioning that the customer even has options. For example, the pretense is that if you want anti-​reflective lenses, that’s one price. Actually they have various levels of prices from «standard» up to «platinum» with huge price escalations in between. They might «forget» to mention that your anti-​reflective has a standard price much below the higher one they told you was the cost without mentioning your choices. This can mean savings of $ 100 or more depending on what you add to the lens price. When caught at this, they quickly came back to a more ethical (and less profitable) position. For Eyes isn’t alone, as the industry is rampant with customer gouging; the only reasonable place I’ve found, though with fewer frame options, is Costco.

Nancy at For Eyes is a gem. I stopped in to get a pair of sunglasses i had bought elsewhere adjusted. No questions asked, she handled it in minutes and was nice enough not to charge.
Absolutely awesome experience.
Would recommend to anyone in need of eyewear services.
Thanks Nancy!

The staff at this For Eyes were so helpful and useful. They made the whole process of ordering two pairs of glasses, one clear and one sunglass so easy. And I got a wonderful deal of the two pairs for $ 99.00. I find that there are many frames that are in that price category that look great. No need for the designer frames with that variety.
Just a quick update, the ladies who have helped me select and perfectly fit my hot frames are Deeanna, Lisa and Miriam. They are the best, and so wonderful to the customers.

I had to get prescription sunglasses and ditched LensCrafters because of their nonexistent customer service and the fact they were going to charge me $ 400+, which is more than I pay for rent. Thanks, but no thanks.
Lisa welcomed me as soon as I stepped in and went above and beyond to make sure that I found something I liked. She made recommendations on my face shape, styles I’ve had in the past, comfort, price, and emphasized several times that she wanted to be sure what I picked out would meet my needs. She was incredibly patient, even when I asked the same question several times. (It was a Friday after a long week at work… you know how it is.)
I even asked if I could have the glasses by the following Thursday. She said she’d ask the lab to have them ready by Wednesday so that I would definitely receive it in time. On Wednesday afternoon, I called For Eyes and she said that she’d called the lab earlier that day and the glasses were ready! She called me the next day to let me know that they had arrived. When I went to pick them up, she made sure they fit right and even had me bend over and move around so she could adjust them accordingly.
Thank you For Eyes (especially Lisa) for your AWESOME prices, customer service, and efficiency!

I really like this location and the prices, went to lens crafters down the street on Battery and they were trying to charge me 300 bucks for the same lens. During these economic times I can wait 5 – 7 business days.
Thanks Sara for your wonderful customer service.

I just got the coolest glasses here. I generally wear contacts about 75% of the time, but needed some everyday glasses when I’m too lazy to put the contacts in, or just want to mix it up a bit.
They have hundreds of choices, ranging from pretty basic to serious designer wear (complete with serious designer prices). I settled on three pairs, and whittled them down to one with the help of the nice people who work there. They have all sorts of add ons, but I only got the ones I really need –like scratch resistant.
When i picked up my glasses on Friday I was surprised since I had thought they were navy blue, not PURPLE. However, the purple is a great shade, and looks nice with my blonde hair. Now I just have to get used to having progressive lenses. I’ve decided to wear them around the house for a while so I don’t fall down the curb like I did on Pine and Battery on Friday afternoon.
Oh — did you see me too?
(blush)

I have been a customer for two years and have enjoyed complete satisfaction. The people here have a can-​do attitude that translates into superior service.
The store is clean and has a nice range of frames. They also do expert glasses repair. As a former COSTCO customer, I appreciate this place since their prices are almost the same with a more stylish line to choose from.
Service note: since I live on peninsula, they were happy to offer free shipping of my repair to my home. That’s good service !