Fresh

This brand is one of my all time favorites. I love the perfumes and lipstick. Today I got the tulip lipstick, I love it. The sugar lemon perfume is another product that I’m loving right now.
Over the years I’ve tried a variety of the products from this brand. The ingredients are really clean, I’ve never been disappointed.
I love this location and the staff have always been super helpful.

Me and my face are so glad that Fresh products exists in this world. I mean, seriously now, how hard is it to find the right face care products for your skin without spending a fortune and a ton of time? Fresh makes it easy by having knowledgable staff, great selections of products, and an amazing selection of cosmetics, soaps, perfumes, and other personal hygenic items.
Do youself a favor — TRY THE SOY FACIAL CLEANSER. Do it, you won’t regret it. Never has my face ever been softer, my pores smaller, and my skin cleaner than after I started using their facial cleaner (which can be considered a gateway product to trying more!). I was fortunate enough to get a deluxe-​size sample of the cleanser in 2014, and I haven’t used any other facial cleanser since. It’s gentle on your skin, but cleans beautifully.
There are several different product lines to chose from, so feel free to ask the helpful employees for more information or samples to help you find the ones that work best for you. Personally, besides the cleanser, i like their Sugar lip care line and their rose facial and eye cream, but they have many other options as well.
Really, spend some time in here talking to the employees about your skincare needs, and you’ll never go back to your old skin care regement. If you don’t live close to a Fresh store, many of their products are sold in Sephora and as always, online.

Came in with my grandma because she had been telling me she wanted to pick up some new skin care products. Rhianna was very patient, and really listened to what my grandma wanted and needed out of the products she was looking for. Thanks so much Rhianna. See you soon!

I LOVE Fresh products. I’m crazy about their rose eye cream, tinted lip treatments, and soy face cleanser. This store is in a great location and the staff are always so friendly!

I live in the East bay, and am staying in Union Square for an evening because my mother had to come to San Francisco for business. I was walking her to her meeting when she saw the fresh store and exclaimed «fresh made my all time favorite fragrance! They discontinued it, but you need a new fragrance I’d love to buy you one»
This means that when we walked into the store, the sale was already made. But within moments of arriving we were warmly welcomed by Michelle H, who was so kind and sweet and let us smell so many different fragrances before we decided the Sugar Lychee was the perfect new scent for me!
She was so sweet and gave us samples to go home with. She mentioned that she’s new to the store and I can only imagine such a bright future for her, she has the warmth and customer service part down!
I love my new scent, can’t wait to wear it out! Thanks Michelle!

The Rose Mask is amazing! I have dry skin and it leaves my skin feeling hydrated and refreshed. The products are pretty expensive, but well worth the splurge.

First I must say, the store have beautiful design! The window attract my eyes!!:)So I went inside and I bought some night cream and hand cream, the sales people were very kind and helpful! But I’m not sure that is worth the price. My skin feels good but not more then a cream that I buy in CVS.
Try a sample before you buy it!

Love the products and love the store! Helpful staff that encourage you to try product. There’s a really nice vibe when you walk in.

I’m obsessed with their products. Upon discovering their line of face masks and bodycare products, it has become very irresistible. Very luxurious. It is a treat worth splurging. Their staff is always willing to help, friendly and ambassadors for angel-​worthy products that will leave you asking for more.

This little corner store has caught my eye several times but I never actually walk into it until a few weeks ago. I was surprisingly amazed by how knowledgable their associate melissa is. The moment I walked in I was greeted with smiles and no pressure to purchase anything. Within 30 mins of being in the store I was receiving mini spa treatments. Melissa was ever so kind to provide samples of products I’ve never tried before. We even tested products in the store. Her recommendations really accommodated my skin concerns and skin type. As an aspiring esthetician it is hard to find genuine sales associate who aren’t trying to sell you on products because they need sales or commission. Her connection with me made me feel like she actually cared about my skin and my time. I have already made two trips ever since the first and I can not be stopped. I love this store and the other associates as well. Thank you for making me feel like I was apart of the fresh family!
Only con — return policy. On the receipt it states that you can only exchange or return for store credit within 14 days. I was able to exchange for a different product but what if I had a bad reaction to any other product. Can I get my money back?

Everything about this store was lovely. The assistant manager who helped me, Melissa was so friendly and warm. She helped me select the best gift option for a friend and helped me stay within my budget. She gave me a few samples of products I hadn’t tried yet and was so knowledgable about every single item on the shelf. She offered me tons of different options without being pushy. I cannot wait to come back and see her again to purchase more of their soy face cleanser and eye makeup remover. It’s such a gentle product and works amazingly well.
Plus, this store is beautiful! It’s in a nice location and I didn’t have to fight through a ton of other shoppers to get all of my questions answered. I was the only person in there at the time, worked out perfectly!

I found FRESH product at Sephora on Powell St in SF. I fell in love with the product; decided to go to the flagship store on Sutter St. I wanted a tinted lip color and the nice sales lady helped picked a good selection. The lip product is called Honey; the color is a natural pink, it’s sheer and not so overwhelming bright. I definitely recommend the lip tint color and the gloss as well. I will go back again soon to get another color.

I came here while on vacation and fell in love with the sugar lemon body wash and lotion. The manager, Maria was super helpful and even had everything shipped to me to Seattle. She also got me on the lip moisturizer!
Coming home, my package didn’t arrive so I called her and asked her to look into it. She totally took care of it and had it to me within a couple days. This has been probably one of the best experiences I’ve had in customer service. Thank you so much!

I’m as obsessed as the others with Fresh products, but you could definitely buy them other places… so why the 5 stars?
The customer service at THIS Fresh store in particular is awesome. Are they having a triple stamp day and you can’t make it? No problem, just call in your order and we’ll deliver for free. Want a facial? Sure, why not. Need a recommendation? Or a sample? Have two or three.
Anya and all the ladies at this Fresh store are great. Your order even comes with a hand-​written note! The Soy line of products is the best. And, while it’s not worth taking stars away… I do wish they’d bring back some of the makeup products!
Get in here. Especially for holiday gifts for the ladies in your life (hint, hint). Oh, who am I kidding? I own most of the store already.

I like Fresh. I often use two face mask from it. One is SUGAR FACE POLISH. The other is ROSE FACE MASK.
After washing my face, I will use Sugar face polish first. Sugar Face Polish with nourishing brown sugar and real strawberry seeds is an innovative formula for all skin types that exfoliates and hydrates the skin, instantly revealing a softer, smoother, more radiant complexion. After 15 mins I wash my face, later I use Rose face mask. Rose Face Mask hydrates and tones the complexion to restore radiance and suppleness to all skin types. The unique, cooling gel formula is infused with real rose petals that literally melt into the skin.
They all USD 55.
Every week I will use twice.

Stopped into Fresh looking for one particular soap. .. and ended up walking out with everything EXCEPT the soap. Wonderful experience.
Thanks to Trish for introducing me to so many wonderful scents, lotions and men’s shaving products. I look forward to coming back during the holidays for most of my Christmas shopping.

Anything French related, I’ll absolutely love. I only knew about Fresh since their store is near where I work and I received a lip balm duo gift set from SEPHORA for my birthday (sugar lip balm = amazing!).
Small in size, and very much a cosmetic oriented store with everything on the higher end of quality and price. $ 25 for any one of their lip balms, can I call it «overpriced», sure, but, i think it’s worth it, because this lip balm is AMAZING (leaves your lips moist and dry skin free, and «men love it too since its very kissable» quoted by an associate)! I bought one for my mom and one for myself (my gift set only came with a smaller travel friendly version). Fresh also sells French bar soaps (WOW). I came to love French milk bars through my company (which they no longer carry soaps by Pre De Provence). Nowadays I purchase French milk bars from Loccitane (which are equally as good as Pre De Provences). I can’t wait to try Fresh’s milk bar.
Staff is very nice, maybe a bit over suggestive (different from over kill or over sell), but everything they said seemed true since there’s a large client base of Fresh product supporters.
Yay to Fresh!

Let me start with telling you about my fanatic relationship with Fresh products. I am beyond obsessed and have used just about everything except for their soaps. So you ponder why the one star???
Due to my dedication to their cosmetic line and I decided to try their makeup, particularly their foundation. I had purchased «Chalet Girl» right before a recent trip to Europe only to have an allergic reaction to it, my face is sensitive and I probably should not have experimented right before a trip. Nonetheless, upon return from my study abroad program, I went to the store WITH RECEIPT and original box AND bag that I purchased it in to exchange it for a product that actually works for me, ie, lotion, face wash, whatever… The manager, Maria, was the most un-​accomodating and obnoxious woman I have ever dealt with. No further comment on her awful mannerism because I like the store itself.
Note: Yes, it was past their 14 day return policy but I had been out of the country for a month and a half and brought my receipt and everything else. It’s simply disappointing to have customer service like this from a corp as wonderful as Fresh. I could have expected something like this in Europe but never in the US, let alone CA! Regardless, I left the store sullen and dismayed that I had been mistreated because
I have been a loyal customer for quite sometime. I am now happily taking my and my family’s business to Sephora. (Where they sell all of these Fresh items and will kindly understand mishaps with skin!)

A lover of aromatic, French milled soaps, this place is right up my alley. The selections here are so plentiful and I appreciate the natural, high quality ingredients placed within each and every one of their products.
It’s a nice place to splurge on great products that you will most likely become addicted to. I’m obsessed with the sugar body scrubs. The fragrance sprays are perfectly sweet and feminine.
Customer service is always friendly and upbeat here.

I am in serious trouble with this place! I stayed at the Hotel Vitale this past weekend and they stocked their rooms with Fresh products which I instantly fell in love with after using them.
So what did I do the minute I stepped out of my hotel room, while my husband was still in dreamland? I trekked my preggie self to the Fresh store.
I was the first person in line since they opened at 11 am and I waited a few minutes til they opened the door. I felt like the lady on that Mongomery Wards or Mervyn’s commercial years ago who would stand outside of the door, stating «Open, Open, Open.» Anyway, I was so happy when they finally opened the door.
I wanted to buy their detangling conditoner but ended up with so much more. Veronica helped me out and she was great. I ended up with their Age Delay moisturizer, one of the holiday kits which included the Sugar Lip Balm and hand moisturizer, Umbrian Clay soap, cucumber scented perfume.
I am so happy with my purchases and am now a converted Fresh fan. I can’t wait to return. Also, if you want to try something, ask for a sample. I think that’s how they get you hooked. :)