Glenore Cleaners

I took in a very high quality blue Benetton blazer. Big mistake. They gave it back to me more wrinkled than when I gave it to them. Also, around the shoulder and collar, they actually made the blue turn brown. On top of that, they put a small, pinky-​tip sized hole in the back fabric. I can’t imagine how they did all that– it’s like they were using my blazer to put out a small fire or something. It looked either dirty or burned or both with the faded brown and hole. I helplessly told them to clean it again and I came back, only to find that they hadn’t done anything– the wrinkles were even still there– totally wrinkled on the arms and back. I asked for my money back, and I was refused. I actually cannot even use the blazer in this condition and have to salvage it.
If you don’t wan to ruin your favorite blazer or other article, you might want to be careful on this one. Ask yourself– is it worth the risk?

Toggled between 4 and 5 stars for a minute, then asked myself if I’d ever been disappointed with Glenore. The answer was no. The quality, price, and advice they give about clothing upkeep is invaluable. Highly recommended.

I called to ask how much it would be to dry clean a peacoat. Depends on its length, a woman replied. A long, knee-​length peacoat, I said. $ 5 – 6, she responded.
I brought two peacoats (thankfully not more) to Glenore Cleaners on Tuesday with the promise that they would be ready for pick-​up on Friday. Not only were they not ready until Saturday, the peacoats cost $ 18 to dry clean EACH. That’s a big, fat, unforgivable price difference.
With so many dry cleaners in the neighborhood, I won’t be returning to this one. I’m giving it two stars instead of one because the peacoats looked and smelled clean.

Glenore is great! They turn things around really quickly and always do a good job. I’ve been using them for 2 years for dry cleaning, laundry and alterations and never had a problem.

LOVE Glenore Cleaners. Pearl and Phillipa are so nice and so friendly. They do alterations and a superb job at it. They do an awesome job on dry cleaning as well. I brought in a lot of items one time and they gave me a deal on cleaning. I brought in a large coat, a few blouses, and at least 5 pants. They only charged me a few dollars on the pants. What a nice gesture.
They are an awesome part of the neighborhood and it doesn’t hurt that I live across the street and can easily pick up my stuff.

I was worried after the death of one of the two ladies in charge it would go out of business, but they’ve carried on and they still do a great job. A big thumbs up for going the extra mile to get the stains out of my shirts and replacing buttons and stuff like that at no extra charge.
They even included me in a poll of «regulars» to get input on which hours to stay open in the morning and evening. That meant a lot. They care about their customers.

great service, timely, and cheap. never had a problem.

Those who already bring in their dry cleaning knows that my review is slightly bias, but would nonetheless still agree with me! What puts Glenore Cleaners ahead of the million other cleaners in the neighbor hood is the quality customer service. Pearl almost always know the customers by name and probably is in the know of everything going on in their lives as well! Besides that, Glenore does a fabulous job taking off spots — and if a spot decides to be stubborn, Pearl will likely send it back to be re-​cleaned until the spot is off. Needless to say, this is definitely the best cleaners in the neighborhood!

I LOVE THIS DRY CLEANERS!!! I have moved all around the city and continue to use them. They know my name and what is going on in my life. I always feel like I am catching up with family members. The quality of dry cleaning has always been fabulous as well.

This business cheats customers. They lie about the weight of your laundry and overcharge for laundry by the pound, probably 10−20% each time. It’s shameful. The two women who run Glenore are nice enough (though probably a little too feisty /​wise-​cracking for their own good and for my taste), but they literally tried to cheat me. I have not returned. I dropped off a bag for wash-​and-​fold laundry by the pound. They told me «we don’t weigh anything beforehand, it might have wet towels, etc and be heavier than normal. So we weigh it all after it’s clean.» Ok, fine. I found it a little odd that they would not weigh the laundry in front of me when I dropped it off (i.e; like every other by-​the-​pound laundry I’ve ever been to), but I trusted them. I showed up later that night and they’ve charged for 27 lbs of laundry (more pounds than I have ever submitted). I was curious, so I asked that we weigh the laundry together just to double-​check the weight. First, they became rather upset that I had dared ask for this. Next, they crowded the scale and ONE OF THE WOMEN LITERALLY PUT HER TOES ON THE EDGE OF THE SCALE (I can’t make this up) to try to make the pounds of laundry seem heavier. I catch her and tell her to please stand back. She, again, gets very upset. We finally weigh all the clothes they’ve washed for me, and the final pounds (being generous) is 19 lbs. They had literally tacked on 8 extra pounds (or about 35−40%) to my bill, hoping I would not notice. A complete fraud. Once I had busted them in the act of cheating me, I paid for my 19 lbs and left. The two female owners, however, were completely unapologetic and, in fact, angry that I’d caught them. AWFUL. No apologies, no «sorry, that was our mistake», no make-​goods or coupons. Nothing. They were indignant. I’m not going back and I really encourage all those who use Glenore to double-​check their bill and the wash-​and-​fold laundry weights that are claimed.

Extremely friendly and is the cheapest dry cleaners I have seen in the city (which is suprising because its in Cow Hollow). Have been going there about 2 years and never had a problem or had anything gone missing.

Simply stated, Pearl and Phillipa are not only our dry cleaner, they are our friends and a great part of our neighborhood. They also do the best original hem on designer jeans I have ever seen, the BEST IN SF.

I couldn’t agree more about Pearl and Phillipa. We have been going to Glenore for 6 years. We bought a place in the Richmond 3 years ago but still take our dry cleaning over to Vallejo Street. They are efficient and friendly and go out of there way to fix broken straps on dresses or add lost buttons to shirts. Their advice to us is, if you get a stain, don’t try to clean it, take it to them and they will get it out. A couple of years ago, at a restaurant, a glass of red wine spilled on my white jacket. I took it to Glenore and it came back as good as new.
Highly recommended!

Sisters Pearl and Phillipa have done me right on many occasions by saving a whiskey-​stained dress or sewn up my ripped clothes no charge for an emergency trip. They can often be found either smoking outside, drinking tea, or eating something take-​out. So friendly. But when you need alterations you have to put aside modesty and just change in the back of the room besides the washer/​dryer — not the most professional. However, their neighborly attitude keeps me coming back.