GuideYou

We had a great experience taking the bus to Muir Woods. It dropped us off there and waited for 1 ½ hrs and then took us to Sausalito and we took a ferry back to San Francisco. We were so happy not to have to drive on those scary twisty roads. Parking was also very limited at Muir Woods. The driver was informative and interesting to listen to. Customer service was friendly and helpful.

The desk clerk at Parc55 gave us the GuideYou book, telling us it’s the only guide book we would need for our weekend in SF. Indeed, she was correct. The first page of the GuideYou book recommended the BigBus 48-​hour tour, which was great. That tour package had more perks and options for seeing the city than we could fit in the schedule. The maps in the GuideYou book were exceedingly helpful. (We noticed maps in other guide books were misleading in distances.) And phone numbers went directly to a helpful human being.

We had a great time and we are so satisfied with the Alcatraz package that included the hop on/​off big bus tours, the night tour and the walking tours!

Wonderful experience with GuideYou !! 24 hour Customer service is available for all kind of help, and guided to plan my visit to the attractions in SFO. Day Tour/​Night tour is really a wonderful experience. Alcartaz island visit is one of the best and memorable visit in SFO. On my day to Alcatraz visit, went straight down to counter in Pier 39, and collected the tickets (booked through guideyou) to Alcartaz. If it is a last minute plan to SFO, I would strongly and definetely recommend to book your tickets through guideyou. Worth purchasing the tickets from GuideYou. Thanks you, GuideYou :)

We decided to take a bus tour to Muir Woods, as the limitations in parking there were well publicized. The tour was great, but wish we had more time in Muir Woods itself. The drive time through Sausalito was not too valuable.

This tour was good. It was very informational and we went all over San Francisco however my wife and I we’re quite disappointed to know that we were not going over the San Francisco bridge. Yeah, it might seem like a stupid drive over a big international orange colored bridge which might not seem like much BUT it would have been amazing to experience it. Not every city, town or state has an iconic bridge like San Francisco… That would have been nice though. That drive would have made this an overall great tour and it would have earned my 5 stars. I’m sure there are much more cheaper tours that offer more stopping time (rather than 10 – 15 minutes) to explore the city as well as a drive over the bridge…

We purchased a tour through this company over Spring Break 2015 that included Alcatraz, Hop on/​off tickets, night tour of SF, trolley to Sausalito, walking tours, Madame Tussaud’s Wax Museum, Aquarium by the Bay, and a 1 hour bicycle rental. We were very happy with our purchase, even though we mainly bought it for the Alcatraz tickets. We ended up taking the night tour (wear warm coats!!), wax museum, aquarium, day-​time bus tour around SF, and of course Alcatraz. We would have done more but we ran out of time. The kiosk to pick up your tickets is conveniently located across the street from Fisherman’s Wharf and we had no trouble finding it. The staff were friendly and efficient and the buses ran like clock work. I found this to be a good value, and it did sort of push us to do things we may not have done otherwise. We thoroughly enjoyed all of the «touristy» things — that’s why were there! Make sure you thoroughly read the paperwork they send so you know where to go to pick up tickets, the time the kiosk opens, the times the buses run and tours operate, etc. so you can make the best use of your time and there are no surprises. We would use this company again and we would recommend to our friends/​family.

Used GuideYou to find the hop on hop off tour including Alcatraz tickets… awesome because they were sold out on the main Alcatraz site. Everything was as advertised, convenient and a great value.

So glad we decided to do the hop on, hop off ticket. It is a great way to tour a very large city. We took the full tour to get the educational information on the City and area. Then we used the hop on, hop off feature to explore other areas in more detail. Saved a lot of money on parking and time driving around trying to find places to park. Never had to wait more than 5 minutes for a pick up. The night tour that came with the 48 hour pass was fantastic! We would definitely recommend this tour.

Be careful with what price you think you are getting. I purchased tickets at this site and thought I was getting a good price. When I came to pick up tickets I had to pay additional 30 $ per ticket «holiday surcharge»!

I enjoyed the city tour and the majority of the Muir woods tour. The drivers for both tours were friendly and knowledgeable. The views from Land’s End were my favorite part of the city trip. My only issue was on the way back from Muir woods our bus began experiencing problems and eventually broke down. I understand that nobody plans for this, but the company could have handled the situation better in my opinion. I will add that they did respond promptly to my complaint and reimbursed me for the second trip. I would tour with them in the future.

They were great! Explained where to park, where to go to get to the tour, etc. This was our first trip to SF and needed some hand holding through the process. Very friendly and helpful. Highly recommend.

Guideyou was a great day tour of Muir Woods and a drop off in Sausalito. The bus driver gives you nice tid bits of the city during your drive over to the woods. You have just enough time at the park to take a nice stroll and then off to Sausalito. Save room for lunch since Sausalito has some great restaurants and then arrange for the Ferry to take you back to the Warf. It ended up being a really great day!

We purchased our package online and had no problem with ticket pick up in the Fisherman’s Wharf area. The Alcatraz tour, the walking tour of China Town, and the Hop On & Off bus service was excellent. The Hop On & Off bus service went above and beyond to get our group to Union Square for dinner reservations. Although it was not on their route and it was after their last run, the driver and guide requested permission for the special trip and it was approved. We couldn’t believe it. Such an awesome operation! Overall, the tours and bus service are a great value if you utilize them. Thank you Guide You for a great family vacation.

Excellent tour The 3 day upgrade was perfect for me as my trip lasted a total of 3 days, I had no problems with ticket pickup and the tours were all very informative and comprehensive and the savings made on guideyou were excellent so I would definitely advise this tour to anyone as it is a great way to get to know san francisco. the evening return shuttle to union square was also very useful

My wife and I took our teenage granddaughter to San Francisco for a 5 day visit. We were too late to book a stand alone Alcatraz Tour as they apparently book up weeks in advance so we found a package tour which included the Alcatraz tour plus three walking tours and the Hop on & Off bus which takes you to all the important tourist stops. We were very satisfied with the Alcatraz tour and the hop on & off bus was very good for getting an overview of the city as well as to get to the places we wanted to visit. We only did the Chinatown tour as we didn’t have time for the others. The tour guide was excellent and we learned quite a bit about the background and history of the area. The tour guide also gave us the name of a Chinese restaurant in Chinatown which was excellent.

We took the Wine tour via limobus with the mimosa breakfast and lunch provided. We had a fantastic time! We loved Abe, our driver, and the limobus was so cool — black and chrome décor, with fruit/​cheese/​bagels/​etc to go with the mimosas. We got to see beautiful countryside and stop at 4 great wineries. Our lunch was a spread to rival our Texas feasts, with so much food that, even as a vegetarian, I was very satisfied. We took our 14-​year-​old daughter with us, and she enjoyed it as well (water bottles are provided on the bus, and one winery gave her soda in a wine glass so she wouldn’t feel left out).
I had no problems booking the tour, and got email updates as well. Overall, I would definitely do this tour again, and use GuideYou to book it.

If there was a way to give it negative stars, then I surely would!
WORST EXPERIENCE EVER!!! BE AWARE!
I don’t normally write reviews, unless it’s a great or horrible experience. In this case, it was beyond horrible.
I had a terrible experience on the day of the event to start of, so I continued to emailed them a couple of days after to let them know in detail about our experience and NEVER got a response back.
I then got an emailed to review our experience at the day of our tour and was honest about the whole experience being a terrible one. Of course they did not post it on their website, but why would they– it would take business away.
Until that review, I finally got an email response. After reaching out and calling them to discuss this further, Drew Patterson, was by far the worst person to talk to. When attempting to explain to him what had happened, he shut me up several times and would not give me a chance to speak. Until I finally, of course angrily, demanded for him to let me speak.
This is not how to you treat someone with customer service, nor do you tell them they are wrong.
I could go on regarding the tour event but believe me, I thought Unilocal will allow be to write such long review.
With that said, AVOID GuideYou by all means. You will be wasting your time, money, and most importantly an experience that should be relaxing and fun!

Awesome

Muir Woods Tour, Giant 1000-​Year-​Old Redwoods and Sausalito
Excellent value and entertaining/​knowledgeable tour guide/​driver.