Hiura & Hiura OD’s

These guys rock! Family owned and operated. They will price match as well. Quick and easy service. Will I come back. Absolutely!

I needed contact lenses, so I called Hiura & Hiura on Tuesday, 5 January 2016 for an appointment, and they had an appointment for me ready at 10:30AM, Wednesday 6 January, the very next day (how often does that happen with specialty doctors like chiropractors and other optometrists? Not very often, I imagine).
The first thing I noticed about the office was the very apparent 茗荷紋 logo; (I wonder if the Hiura family is descedant from Samurai?); the second thing I noticed was the cleanliness – this place is very comfortable, very clean, and very welcoming.
I saw Dr Crystal Lew, and she was very knowledgeable about every procedure we went through, explaining to me the details of what was going on, and on top of that, was very friendly and engaging. The whole process took about 20 – 30 minutes, but Dr Lew made it feel like a breeze.
Fees weren’t hidden, were up-​front, and actually, rather low (contact exam was only 30 dollars)! I bought my contact lenses here as well, as the prices are competitive with retailing giants like Target.
Overall, this is the only place I’ll ever come for my optometry needs anymore. I am very glad to have discovered this office, and will be referring anyone with optometry needs here and here alone.

I’ve been going here for years. The staff is really friendly and accommodating with your schedule. They’ll go beyond and spend time to help you choose stylish glasses. :)

The office of Dr Hiura was able to make an emergency same day appointment for me. Even so, the exam was not rushed, and was very thorough.
Also, I was able to get a year’s worth of contacts for much less than I am used to paying… which they also had in stock! So I did not have to wait for days for them to arrive.
The staff and the doctor were very friendly.
I HIGHLY recommend!

A great family practice that has been a neighborhood staple for decades.
I would trust them with my entire family.

I’ve been going to Hiura & Hiura for 7 years and have always had a great experience. Dr. Crystal Lew has a great bedside manner and really cares about her patients. I’ve seen Dr. Hiura and had a great experience with him as well.
They never nickel and dime me or try to force me to buy their products. They recently started selling contact lens at wholesale rates, which is very convenient to get the best price on contact lens right from the doctor’s office vs. ordering online.
Highly recommend!

my father was seen by Dr. Chris Hiura today. He was very thorough and detailed and most importantly patient! my father doesn’t speak/​understand english well, but Dr. Hiura was patient and professional and let me translate for my dad. My father was very pleased with the visit and has been talking about how professional, knowledgeable and wonderful Dr. Chris Hiura is. Loved the visit. Thank you!

This office is excellent and the reviews on Unilocal speak for themselves. I specifically had an instance where my prescription had changed in the time between ordering and receiving glasses and they rechecked my prescription without question! Service oriented, knowledgeable, and a great selection of glasses.

I continue to see Crystal Lew OD, visiting her twice a year. She is absolutely the best OD I’ve ever had. Seeing her requires me make a 250 mile round trip, and well worth it. As I said in my initial review, Crystal is very patient with me, and we have a great rapport. Crystal is very professional and is very gentle. I wish she would move her practice to Lake Tahoe, then I’d find a way to see her three times a year.

I had the pleasure of seeing Crystal Lew for my annual eye exams. Because of my family history of glaucoma and retinal detachment, I was especially concerned since I had been having migraines and hadn’t had an exam in several years.
The staff was extremely accommodating and Dr. Chris Hiura has even come on the phone a couple of times to address my concerns as I was scheduling an appointment. They are very easy to book with even as a new patient and great hours. The office itself is conveniently located and very clean and modern inside.
Dr. Crystal Lew has a great bedside manner and took the time to address every single question and concern I had very clearly and thoroughly. I really appreciated that she showed everything she was talking about on a diagram to help me understand exactly what she was describing. She was very upfront with the costs and checked my insurance for me for pricing for contacts.
I’m very happy with my experience here from the scheduling to the front staff, to the doctor herself. I would definitely recommend checking this place out and I will be back here for my future appointments!

I had no trouble making an appointment, and the office is very conveniently located on Polk St. I saw Dr. Lew, OD for a routine contact lens exam. She was very nice, knowledgable, and efficient. Exam + contact lens exam was $ 44 copay with my insurance.

All staff were very professional and courteous. Dr. Chris Hiura was very patient with me as I asked the price points of the contacts that I needed. Very quick and efficient visits!

I have been coming here for years and have had nothing but great experiences. Friendly, fast, helpful and good at what they do.

I like going here because it’s close to me and the people are nice. You can definitely tell this is a local family owned operation and it has that feel! The people that work here are nice and courteous and don’t hate their jobs. Got my eyes checked, glasses AND contacts from here. Their prices were competitive and I got to order through email. Let’s keep them running Unilocalers!

I’m surprised by all the 5-​star reviews listed here. These guys are terrible. The hidden fees in their pricing (such as «fitting fee» aka «new patient fee» that is not charged by most other optometrists) is just the start of it. Their prices are EXTREMELY high, much higher than what most insurance plans will cover.
But what I’m most upset about is how difficult it is to park around here! After all the noise these guys made to eliminate a protected bike lane from their block, I’d better be able to park my Hummer right out front. Cuz golly gee, convenient parking is obviously the main reason to shop on Polk Street!

My family has been coming to the Hiura’s practice for over twenty years — met Ron back in the day when he was a parent at Rooftop K-​8. He is just the best, as is his staff. Doesn’t push anything and this may sound funny but we commiserate about our kids, he gives good travel advice, recommends local restaurants, and I even let him pick out my glasses. He’s trendy without getting too designer on me. A real renaissance doc. Visit this family-​owned business.

Don’t let all the haters on their bikes take away from a good dr and small business owner. It’s super easy to get an appointment and they have a decent selection for eyewear.

Christopher Hiura was the Optometrist that I saw. I was seen right away and was treated well by the staff. The only issue was that their online form didn’t work so I also had to complete one in the store but that is technology for you.
He seemed very knowledgeable and definitely did a thorough job on my eye exam. He caught a potential issue that could arise in the future with one of the nerves in my eye. He is the first of all of my doctors that has caught this, so this reaffirmed my belief that he was thorough and did a good job.
I would definitely recommend this doctor and will be returning for my annual eye exam. I purchased contacts (dailies) and it was about $ 450 total ($ 300 with insurance) which is standard for my brand.

I’ve been to other optometrists to have different pairs of sunglasses repaired over the years. This one was perfect for what I needed. They were very friendly, professional, fast, and they only charged me $ 1 to repair my aviators. Highly recommended.

I had read all the great reviews here on Unilocal,and was able to check them out today. I needed an adjustment on my glasses because they were too loose, so I walked over. I was greeted, and the staff were very friendly and helpful.
The one who adjusted my glasses did a great job, making sure they fit just right. She did many little adjustments and made sure they were sitting even on face and felt comfortable, and she encouraged me to come back again if I ever need them re-​adjusted.
I also encountered the doctor speaking with a very concerned and upset patient who had returned to the office because he was second guessing his decision about what eye surgery procedure he should have. Although the patient was rambling and really upset, the doctor was very patient, and helped him calm his nerves and re-​explain some of the options. I thought the doctor really showed exemplary service and care.
I would come here again. Also, they seemed to have a nice selection of frames, much more than other SF shops.