ITC Medical Supplies

This place bugs the hell out of the person I am taking care of (and of course, me) for not keeping their promise to deliver the health supplies.
It is a serious business for a sick person to not be able getting his/​her health related needs on time.
They would say they do not have driver, etc, which then made me have to go to the actual store getting several big boxes all by myself. (They never offer to help carrying the boxes to my car even though I was the only customer in the store).
Really, (I make no claim whether this is true or not), the store looks really unkempt and rundown which makes me feel suspicious if this is actually a storefront for Russian mafia (??)
All the items in the store look really dusty and weathered like those items you find at a garage sale.
Are they actually selling these?!?
Ace Pharmacy (see my review) also runs by Russian (I think) and they are all nice people. The store looks like a real pharmacy store. Clean.
What actually blew us off is during the last delivery of the health supplies, this guy accidentally stepped on dog’s poop. Instead of telling me so I could help him cleaning up, he smeared it all over the carpet in the living room, hall way, even in the kitchen.
That really made all of us angry beyond belief and decided to change the supplier to Ace Pharmacy.