Jackie Kaye, CMT

I’m writing this review because Jackie asked me to. Going to her was a waste of money, and that’s even with a discount! She is a very sweet woman, but she doesn’t really know what she’s doing. She’s a little awkward personally, and she has less than 5 weeks of formal training! Not only that, while I was on her massage table, someone came to her door (the massage room is in her apartment). I’m not upset that she answered her door, but she left the door to the room I was in open, while I was lying there with no shirt on! It felt weird. I can say that she was responsive to my requests and has a nice and soothing voice. Otherwise, eek, don’t do it!

After lots of work, I was able to get my refund via Google Offers. So I’ll take back the word ‘terrible.’ It sounds like Jackie injured herself and discontinued her practice, and it wasn’t her intention nor obligation to issue referrals or refunds to anyone. That’s her prerogative, and I wish her a smooth and stress-​free recovery.

I am somewhat reviewing Jackie, as she called me the night before my appointment to tell me that ‘she thinks she’s done with massage’ and put me in touch with another masseuse. The other CMT did a good job, but I was disappointed that Jackie waited less than 24 hours before my appointment to cancel on me.

I treated myself to a 6-​package deal after having some back pain. Jackie was incredible! Extremely professional, friendly, and knew how to work out the kinks. Deep tissue isn’t for everyone, but it certainly made me feel great!

I agree that stress sucks! Half of the time mental stress usually translates to physical stress. That’s why I try to get a massage as often as I can.
I came to Jackie with a Dealfind for a massage, mini facial, body scrub and accupressure. Now call that one great rejuvinating afternoon on a deal!
I’m always having a tight back with a niggle that won’t go away. So I told her to concentrate on that. I asked her what it might be causing it and she went into a 2 minute spill of how we should be selfish sometimes and just love ourselves. She was right! You can get all the massages you want but if you don’t work at the cause of the stress, you can’t be 100% «well». She gave me some insightful thoughts right there.
Jackie did try loosen up my tight back. She applied gentle pressure and I was relaxed the whole time. And I now have a new appreciation for body scrubs too. Nothing wrong with pampering ourselves from time to time.
I’d recommend Jackie!

Who doesn’t like a nice massage? I can’t say I get massages nearly as often as I would like, but when I do, I go to Jackie. She is my go-​to massage therapist. I’ve gone to a couple other places in the city after buying groupons or other discounted massages, but these places usually leave me unsatisfied.
Jackie, however, is amazing. My sister referred me to her back in the day and I am forever thankful. Jackie is a very sweet lady with some strong hands. She really puts a lot into the massage, but will check with you if the pressure is right for you. She will also ask about any particular problem spots, which I appreciate.
I carry far too much tension in my shoulders/​back, but Jackie always does everything she needs to do to work those kinks out I leave feeling relaxed every time. In fact, I’ve been so relaxed that I’ve more or less dozed off during the massages on occasion.
I think what I appreciate most about Jackie is that she focuses on what’s most important — YOU. Sure, I’ve been to those fancy spas where they give you robes, cucumber water, and «spa amenities», but I have consistently left these places feeling very disappointed with the massage itself. What good is going to an «upscale spa» if the service you’re actually paying for (the massage) is no good? I will take Jackie and her personal service any day over any of those places. I love the cozy feel of her studio, it’s almost like being at home!

eh.
felt like someone putting oil on me and massaging lightly as an after thought.
on an effort scale of 1 to 10, she gave out a 4.
you know it’s a bad massage when you keep wondering when the deep tissue part will start.
really wanted to like her massage as much as i liked her personality, but she talked alot and couldn’t deliver.
she uses stretching as fillers.
you know you wasted your time when you would have had more satisfaction with a lacrosse ball and a body roller.
beautiful intention, deluded execution.
she should just advertise her massages as gentle and not deep tissue.

Great massage and she’s super nice! I would go back but, I live too far away and it’s not convenient for me to get to. It’s the first time I ever had a deep, deep tissue massage and therefore I can’t compare, hence, the 4 stars.
If you’ve never done a deep tissue massage, I highly recommend you try it!

2.5 stars. I honestly was not impressed with the massage. She didn’t really work too much on the areas that I requested, even though I reminded her twice. The pressure was too much too handles at times, and sometimes too light. She didn’t really feel my body, as do more experienced massage therapists. Her massaging technique was a little weird too. My husband gives me better massages, and he is not a professional. I actually came home and made him go over the areas that she didn’t really concentrate on because I was very sore from a workout I had 2 days before, and her massage didn’t help me. Overall, it was not THAT bad for the price I paid, that’s why I’m giving it 2.5 stars.. But for the full price, I would feel ripped off.

I have had 8+ massages by Jackie and have enjoyed every one! Her technique is wonderful. Because of a chronic illness I need massage to get through regular life, and I definitely leave my massages with Jackie feeling better! The effects last longer than any other massage therapist I have ever been to.
She customizes my sessions but also remembers what my problem areas were and asks about those just to make sure. Massage therapy is such a caring profession, but I believe that she cares about my health and wellness outside of massage therapy.
She is also a very kind person and totally understood when I had to cancel last minute because, besides my normal illness I had the flu.
Her massage studio is very small, a quintessential San Francisco space. She is not an overly priced spa. I do love to be spoiled at a spa, but who can afford to do that weekly or monthly? She is not charging you for lavender soap, warm towels, cucumber water, and all that other over priced spa ambiance. It is a tiny space, but what do I care how small the space is when my eyes are closed?
What is most important is Jackie is great at what she does! I would recommend giving her a try!

Jackie is a very talented masseuse. I found her through a Unilocal deal and after one fantastic massage, continued to see her for many months. I usually have a ton of knots in my back and shoulders and she does a great job of working them out with deep tissue massage. Unfortunately I moved away from the marina and it’s difficult to get there now, otherwise I would still be seeing Jackie!

WHOA! I’m totally a bad Unilocaler for forgetting to write about the wonderful deep-​tissue massage Jackie gave me about 4 months ago.
I was a little worried about the intensity of having one of these massages compared to a normal one BUT I’m sooo glad I went that route. More bang for your buck and it really made a substantial lasting difference in the way my body felt.
She’s cool, calm and really knows what she is doing. I felt like a whole new person after I got a massage from her. SHE EVEN PLAYED RADIOHEAD for me! :)
I’ve only had a few massages in my day and this was the most comfortable I had felt yet. She really knows what she is doing and I’ve established that is key when going to get a massage. I’ve learned the hard, uncomfortable way… trust me.
She’s affordable, friendly and adaptable. I’d highly recommend.

I am so disappointed in my massage.
The space: Don’t expect the frills of a traditional massage location — this is a converted residential apartment.
I arrived the customary 10 minutes ahead of my appointment so I could change, sip some mint water, and relax. Instead, I sat on an uncomfortable bench in the waiting nook while someone left and Jackie turned the room. Jackie must have scheduled back to back appointments… so it felt really rushed, unprofessional and chaotic.
The massage room is tiny and cluttered. The pink blanket placed over the sheet (and over me) looked old and dated. The room was way too bright. The window is covered with a sheer lace curtain, so the sun shone into the room. Jackie gave me a cover for my eyes — but, how about using a dark curtain? I’m trying to relax, so putting a pillow case over my eyes just isn’t giving me the calming effect. One of the nice things about most massage places is the calming effect of a dimly lit dark room.
It didn’t help that the massage room is located in a residential apartment building, so the neighbor upstairs was vacuuming during the massage. Groan.
The massage: Jackie was very nice… unfortunately, that doesn’t translate into a good massage. Her pressure was inconsistent. It was either way to hard or way to soft. I had to keep piping up about the pressure. Why am I guiding a professional masseuse? Why am I paying good money for this? Why are these questions running through my head when I am supposed to be relaxing? Her fingernails kept digging into me. At the end, she was doing some cranial work and it felt like she was putting me in a sleeper hold. To be quite frank, I kept waiting for the «massage» to start. I never felt relaxed. I never felt that yummy gooey «please don’t end» feeling.
When I walked out of the massage room, Jackie was standing in the hallway eating. Really? Is that hygienic? Can’t you wait until I am gone?
ICK. ICK. ICK.

Jackie is great! She’s very good about accommodating busy schedules and works off hours like Sundays and evenings.
I like deep tissue massage, and she does a very good job of that. I would definitely recommend her!

I have been seeing Jackie for about 8 months now, and I am so glad Unilocal helped me find her! She truly cares about the well-​being of her patients, and always takes a few extra moments when I schedule my appointments to ask how I am doing and how I’ve been feeling.
I’m an active person, but I sit at a computer a lot at work. I usually have a combination of shoulder/​neck tension and general fatigue/​tightness from running/​biking/​swimming/​beating up my body. I really look forward to my time with Jackie so I can unwind, relax and get rid of all of the tension I carry around most of the time. I always feel great after my massage! I have experienced some soreness the day after, but I know that comes with the territory.
What you can expect during a massage with Jackie:
The flat that her work area is in is nice… not super fancy or spa-​like, but clean and welcoming. She is accommodating, and asks about the temperature in the room and your aromatherapy preference to ensure you are comfortable.
During my sessions she starts with shiatsu, where she climbs onto the table and really works along the spine. The remainder of the massage is deep tissue and Jackie works the entire body, unless I specifically ask her to pay attention to certain areas.
I like a lot of pressure, and usually Jackie knows exactly how much I need. The few times that I felt I needed more or less pressure, I let her know and she adjusted accordingly.
Her prices are reasonable, and I would say the value is very good! You’re not paying for luxury spa amenities, but the quality of the massage is excellent!
I live in the neighborhood, so I’ve never driven to my appointment, but I think the best option for parking is probably the garage on Union. Street parking is probably hit or miss, and you might have more luck as you move south away from Union Street. There is also a bus stop right across the street.
I have been extremely happy with my experience! I would definitely recommend Jackie to someone looking for a great massage.

It’s 5:30pm on a Friday and I’ve already committed to staying in since I feel a cold coming on. Hours sitting at the computer have officially pushed me past the point of being able to deal with the mounting tension in my neck/​shoulders by attempted self-​massage. Skimming Unilocal I’m shaking my head and thinking there is no way I’m going to find someone on a Friday night. But, holy crap was I wrong! Jackie called me back quickly and said she could take me at 7pm for an 80 min. deep tissue.
Her deep tissue was awesome. And I’m picky. She literally crawled up on the table to get better leverage to work on my spine (I’ve got slight scoliosis and carry most of my pain right next to the spine.) She rocked it.
My only issue was that the aforementioned impending cold combined with laying face down for an hour made me both congested and runny-​nosed. Having to ask for tissues a number of times did detract from my being able to totally relax but what’s a girl to do? I considered asking her to just put the trash can under my face and letting it drip! (But couldn’t get myself to do it.)
Other than the awesome spine part (and of course the foot massage cause that’s ALWAYS awesome), my favorite portion was when I was face up and she was working on my neck. She found some rad spots that sent (good) pain shooting up into my head. When I expressed this, she offered to do some acupressure there. I said yes and felt the sharp pains shooting up my neck and into my head slowly melt away.
I’m not sure how long she kept at it, because I dozed off a couple times — I caught myself starting to dream and make weird faces, embarrassingly enough. She said afterward that I had gone into almost a trance-​like state during the acupressure. Nice. (This may also have had something to do with the 3 hrs of sleep I got the night before.)
Jackie is solid. She gets the job done.

I used to get massages only once a year, but because of Jackie’s amazing massages, I have been going to her for several months now for deep tissue. I love deep tissue as I carry a lot of tension in my shoulders/​back and each session leaves me feeling lighter, relaxed and glowing! I feel sooo good afterwards, I leave with a big smile on my face.
She will ask how the pressure is, how you are feeling, during the massage which is really nice because it feels customized to your needs. She also has a very calming, soothing voice that really helps you relax. The best part of the massage is the neck massage, where I literally feel the knots melt away (I didn’t know I had them!) and the stretching she does feels so good. I have never experienced this type of massage at any other place.
Her hours are very flexible which makes it easy for me to go after work during the week. The space is very cozy, relaxing, and perfect for anyone who just wants a great massage without the spa amenities. Her prices are totally reasonable for the quality of massage you get.
I highly recommend Jackie and will continue to see her!

Jackie is good, but I think I’m more of a wimp and prefer more gentle strokes. However she did do a great job of removing tension from the places I was having problems with and she is super nice. I left feeling a bit sore but woke up the next morning ultra loose and relaxed. My one complaint is the day I went it was a bit warm and the window was open. The street noise was a little distracting.
I would definitely go back for a budget-​conscious, efficient experience, but if money is not an object I’d prefer the spa-​like environment at Stillpoint.

Jackie space always welcomes me in and then proceeds to relax me while I await my hour of escape from life. In my profession, I am on my feet all day, which can give me a lot of lower back pain. Jackie works out the kinks with ease with her suprisingly powerful hands.
My fave is when she climbs on my back and does shiatsu. I’ve been getting massages from Jackie for over a year now and she is the only person who has ever been able to get to my most difficult spots. After a massage with Jackie, I always feel rejuvinated and unwound.
I’m so glad that I found her.

I had my whole review written out in my head during the massage. The beginning went something like this:
I had a hot date tonight. I had my clothes off before we even had dinner…
Then I decided that a funny review would be inappropiate, and I would just tell you about the awesome massage I got this evening from the charming and talented Jackie.
Man, did I need it. I’ve been sitting in a chair for the past year, hunched over my desk, and my back is suffering. Jackie took care of that. Completely professional the whole time I got one of the best massages of my life, second only to those which are given in the comfort of my own bedroom, and are usually considered «foreplay».
Her room is not one you will just come across, as she is on the third floor of a building on the corner of Gough and Union, but she takes appointments, and its not hard to find once you have an address.
She specializes in deep tssue, and Sweedish, and I got the deep tissue massage. I got to choose my new age music, she offered me aromatherapy so i chose Lavender, and she constantly asked me if the pressure was OK. Started on my back, warmed me up because it had been a while since i had a massage, then she went to town. Back, neck, head, legs and arms. she made sure she got all the knots out. She did the same on the front side of my body, taking care of the shins, thighs, and tops of the arms. She constantly asks for feedback, and made sure I was ok. Boy am I ever. I can feel the work she did, I smell like delicious lavender, and am super mellow and relaxed.
Her prices are reasonable, with $ 85 for and hour of deep tissue, and $ 75 for an hour of sweedish, and although ill give the disclaimer and state that I did not pay these prices, I definitely would come back and give her my money.
OR, my birthday is coming up… *wink wink*…and i definitely would accept a massage.