Jacquelyn Pio Roda

We were the sellers of a transaction in 2012 and there was a package that was recently delivered to our old property that we were trying to get a hold of. I called Jacquelyn (who was the buyers’ agent) and within less than 24 hours she contacted the buyers and determined they still had the package. I was able to pick that package up just now. Thank you Jacquelyn for going above and beyond the call to help even the sellers with something so minor as obtaining a mis-​delivered package. Thank you Jacquelyn for delivering premier customer service! I’m impressed!

As a first-​time homebuyer, especially living in the Bay Area, I felt anxious and possibly a bit lost about the housing market and the whole buying process. I am ecstatic to have had Jacqui on my team. She was extremely attentive with quick responses at all parts of the day. She is very knowledgeable and answered any and all questions that I had in great detail.
Thanks to Jacqui, we were able to seal the deal at a great price within a few weeks. I am grateful that she was there to guide us every step of the way from first-​time home shopper to first-​time home owner. I couldn’t feel more comfortable with an agent that I’ve just met; she felt like a close friend to me. Highly recommended.

Jacquelyn was not only very professional and great at her job, but she was also very comforting and understanding. She made us feel very comfortable with buying a home. We were so happy with how well she communicated with us, her attentiveness — we literally thought we were her only clients. We feel very lucky to have met Jacqui because now we have the home of our dreams.

Buying a home in San Francisco seems like 1) a dream, 2) impossible, and 3) for the rich. I know that many people think that way, and I know that we thought that when we debated on where to buy a home. But what we really needed was someone to walk us through the process and show us that home ownership in San Francisco can be a reality. And we have the keys to prove it thanks to Jacquelyn Pio Roda.
Jacqui took us from home shoppers to home owners in less than three months. A referral from our lender, we realized that her relationship with the lender (Wells Fargo) was unstoppable when it came to making our dreams reality. Jacqui and her team worked tirelessly to make sure we were happy with our process, that we understood what was required of us, and helped us strategize. It’s easy to feel intimidated, but with Jacqui in your corner, you not only felt prepared, you felt confident, assured, and capable.
As first time home buyers, we didn’t know what to expect from the home buying process, but we had a partner to help us along, not someone who was looking for a commission or laid on the pressure to buy. Jacqui was patient with our many questions, was willing to come see us at our workplace when travelling to her office would have been inconvenient, and was accessible all around the clock. If we were panicked with questions late at night, we got a response within an hour. My damn best friend won’t even call me back on the same week!
If you’re going to make this huge commitment to buy a home, you want someone who’s going to be on your side, who understands what you’re looking for, and someone with whom you can be utterly confident. I am so pleased with my experience and so grateful that we had her on our team that I can’t help but highly recommend Jacqui to anyone who will listen. She’s that good. I’m starting to think she’s either a jedi or just really good at what she does. Hell, maybe she’s both.
In short, we have a house that we thought we couldn’t afford (but actually could, thanks to her guidance), and a realtor we want to tell the world about. Call her ASAP — cause your house is out there, and Jacqui will help you get it.

I’ve watched a lot of HGTV. So many shows try to portray the whole home buying experience in a half an hour episode. It’s silly… condensing all the stress, emotion, and work into a half hour. Jacqui wasn’t THAT magical, but here’s what she did for us:
We weren’t really planning on buying a home until we’ve saved enough for a hefty down payment. However, there is so much pressure because of the constantly rising interest rates etc. Luckily Jacqui was referred to us by our Wells Fargo lender. She absolutely did NOT disappoint. I had previously contacted other realtors who either didn’t call me back or return my emails. Jacqui was the total opposite.
She responded to every email, tweet, call in such a timely manner that it really made us feel like we were her only clients. This is her BEST quality. When you work with her, you will feel like you are her ONLY customer and that she is giving you 110% of her time and energy. Think Rod Tidwell and Jerry Maguire only better. Seriously, she managed to keep us updated and informed WHILE she was in the process of adjusting to being a new mom (she has a 9 month old daughter to take care of at the same time). I honestly don’t know how she juggled motherhood, other clients, and us all at the same time. She was a God send!
In less than 2 months Jacqui helped us see the houses we were interested in and helped us close on a GREAT deal. There was not a single day that went by without her constant guidance and support through the whole process. We never felt any pressure at all. She made the whole home buying experience such a dream that if I were a millionaire I would spend most of my time buying property with her. I’m not kidding. She is THAT great. I will miss working with her now that she helped us close our deal but I look forward to working with her again someday when we can upgrade!!!
Do yourself a favor if you’ve lost all hope in buying a home in the bay area. Call Jacqui ASAP. I guarantee you will NOT be disappointed!

I haven’t written a Unilocal review in a long time, but I thought it was time to give a well-​deserved review. Not to have this be an epic novel but it’s sort of a love-​story of a review because this woman was seriously amazing.
Being a first-​time home buyer there are things you worry about. Not knowing what you are getting into, not knowing the details, not knowing next steps, not knowing what you want, etc. When I started I didn’t even have a referral for an agent or even mortgage loan consultant. I pretty much got her name from some woman at the bank that felt sorry that I didn’t even have a clue as to an agent when I waltzed in inquiring about a home loan.
Best referral I’ve ever been given for anything! I realize I was lucky so I will place a disclaimer that getting a referral from someone you know (or Unilocal) is far more recommended.
Being that this was my first time through this process, I didn’t know what questions to ask her, what she could answer, what the expectations were, but by the end it was pretty much realized that she’ll find the answer to any question you have if she herself doesn’t know it. I think she heard me ask everything from ‘What’s APR stand for?’ to ‘Will my stilettos ruin this floor?’ Never phased, she answered everything, encouraging me to come to her at any time and as often as I wanted with questions. She would ask the seller, escrow agent, design agent, ‘punch-​list’ guy questions that I wouldn’t even know to ask. There were times when these people would ask me questions and I would just shrug and look at her to answer like a 4-​year old to their mother when asked what grade their in. She always had the answer and would explain to me what they were asking afterwards.
I found my home and had the keys in my hands in 6 weeks! I told this to a few homeowners and they said it was almost unheard of. She found me my brand new place on the first day I went out to see homes with her! Made an offer 24 hours after I decided to take a big-​girl step in buying a home!
I told her what I was looking for and suggested 2 from her listing that I thought I might be interested in. She probably knew me better than I even knew myself because after stepping into the second home I had selected and thinking ‘meh, this could work? maybe? I don’t know — maybe I’m rushing into this.,’ she says ‘OK, so I want to show you a place– I’m pretty excited because I think you’ll like it.’ She tells me it’s in South Beach/​Financial district and I think, ‘Ok, clearly she didn’t hear my price point.‘
No — she heard. She didn’t just hear, she was listening. This was by far the most amazing place I think I could have ever imagined myself buying at this point in my life. It was the location I really only dreamed about, had the exact specification that I asked for and even had some I didn’t even bother asking for, but she knew right from my immediate requirements what my tastes were. I don’t think my father even knows my tastes that well and this was from just asking me questions a 20 minute conversation and seeing which of the listings stood out to me. With the price they offered at first, I took a sigh and she turned to me and whispers ‘don’t worry, we’ll get this down so don’t even worry about the price.’ She was right. She negotiated for me, was aggressive, was on my side and in the end I had just purchased a brand new home in the one area of San Francisco I thought I could only afford with a career change. Oh by the way, new developments are her specialty and apparently there are different questions and concerns you’d be looking at so it was nice to have an expert.
She’s the agent you wished was your best friend. She was dependable, honest, and reliable. She never dropped the ball once and I knew that when she said ‘I’m taking care of it’ she really meant it. So yay for me and my awesome agent. :)
This is sort of unrelated, but she happened to email me and that week my email signature had a link to a donation site I had created for a fundraising event I was doing. She made a generous donation to my cause and called to ask if I wanted help! Double brownie points, right?