Jonathan Adler

Some of my favorite classic furnishings were purchased at this store, though I left the SF-​Bay Area a few years ago. Recently, some of my Chippendale chairs cracked at their stress points, which was very disappointing, and while I have since relocated, they were unfailingly helpful in replacing the frames and shipping them out of state without any cost to me. I want to applaud a company that stands by their product — thank you, Jonathan Adler! I am a happy customer and wouldn’t hesitate to purchase again.

Let me preface this by saying — I love Jonathan Adler. But, they use a company named Valley Relocation & Storage for their San Francisco /​Bay Area deliveries, and that company is truly terrible and has made me now think twice before ever ordering anything else from Jonathan Adler that would require «white glove delivery.»
On Monday Nov 2 I spoke with Trisha from Valley Relocation & Storage about receiving the Delphine desk. We scheduled it for Friday Nov 6 for a 4-​hour window from 10am-​2pm, and I took a day off from work to receive it. No desk was delivered by 2pm, so I called them and found out that the driver just hadn’t shown up to work so I wouldn’t be getting the desk that day. Instead, they wanted to deliver it on Monday Nov 9.
On Monday Nov 9, I took a second day off from work and called to find out when they would be coming. That’s when I found out that they had FORGOTTEN my desk and so I wouldn’t be receiving it. I explained that I had taken my second day off from work and the dispatcher actually said the words to me, «I’m not interested» and hung up. After that, I spoke to someone else who tried to solve the problem but couldn’t coordinate a Saturday or late evening delivery for me so that I wouldn’t have to take a third day off from work.
Today is Wednesday Nov 11 and I’m on my third day off from work from my new job. I spoke with another agent with Valley Relocation & Storage, Alfredo, yesterday about scheduling my delivery for as early as possible in the 8am-​12pm window so that I could at least go into work for the second half of the day, and he confirmed that it would be in that window. This morning I called to find out when it would be delivered in that window, and spoke with two agents, Trisha and Jennifer, who both told me that my delivery was going to be 10am-​2pm and there was nothing they could do about that even though I had confirmed it with Alfredo.
I am appalled by the service of Valley Relocation & Storage, and further appalled that a company of Jonathan Adler’s caliber uses them for delivering their furniture. I can’t believe I had to take 3 days off work from a new job to receive a desk.

Do not go here after a bottomless mimosa brunch, you’ll end up spending $ 85 on a set of 4 coasters. Good job, Jackie.
I enjoy the color schemes and playful touch of Jonathan Adler. It’s refreshing to see nostalgic 60’s-type culture clash with modern design. Can I afford refurnishing an entire room with his pieces? If I do not eat for a week or three, maybe.
Hopefully when I’m 60, I’ll be married to my 3^rd husband. He’ll be a few years older and a retire that sold his multi-​million $ company to Tinder. It’s a dating app that connects people by food preferences. «Oh glutton-​free and organic only. Keep going with your dirty talk.» By that point, I’ll have enough money to furnish my entire 7-​bedroom house with his pieces.
A girl can dream…

I wandered into the JA store yesterday, which happened to be Easter Sunday, and was greeted by the 3 nicest sales and staff people I have encountered in ages. I had my dog with me and they were super welcoming of her. I wasn’t dressed in a way that said I was carrying lots of cash, though I was. I looked around and they were there to answer my questions but didn’t interupt my retail head space. I didn’t buy anything yesterday but will definitely be back. They have great gifts for people who have everything. The on, y reason I didn’t give the last star was because they are overpriced, even for what they are. They woukd do much better if the knocked down the prices 10−20%. Everything I picked up and put down, I woukd have bought on the spot but the excessive prices made each item a decision rather than an impulse purchase where a little lower price would have sealed the deals.

We were walking on Fillmore one day and found ourselves popping into this shop. Immediately there is a ton of color, flair and cuteness. After browsing and seeing the wall décor, trinkets, bedding etc I found myself drawn to this one fox made from pottery. When I inquired about it coming in white the sale associate was just lovely, sweet and helpful. While I didn’t find it at the store, I did end up finding it online. The staff working my order online were just as friendly, helpful and nice.
So far I have:
My fox
An Anchor
Giant Dog Eraser
Dog Sticky Pad
My gripe? Everything is pretty darn expensive! Especially for what it is. My fox is made by hand, but my anchor was not and yet they were about the same price.
Oh well, I love the brand, but you won’t find me buying a lot of it.

I love Jonathan Adler products but even more so I love the customer service at this store. Tyler the Store Manager is excellent at her job and she has made me a life time customer. I had an issue with some lamps I ordered and even though they came from online, Tyler assisted me as if she were with me when I purchased them. It was a seamless exchange and I cannot wait to get my new lamps in!

There is some varied and interesting color to some of the merchandise, which is why I stepped in while heading to the «Jane» café next door. Upon entrance, I was immediately intercepted to be asked «And what brings you in today?», a question which can be taken two ways but I gave the shopkeeper the benefit of the doubt that she was trying to be helpful and said I was just passing by and thought I’d browse. But the next question confirmed the intent of the questioning («So do you live in the neighborhood?). Now I own my home in Noe Valley (outright) and a weekend house in The Sea Ranch, but that is no shopkeeper’s business and i detest this kind of veiled snobbery and wannabe exclusivity. This is San Francisco for &%$#@ sake, and a shop run like this is anathema to its essence. Try to be welcoming.
Also, they have A LOT of 70’s-ish French Provincial style furniture in there painted white. Jonathan Adler, however hard you try you’re never going to make that happen.

Dealing with this store has been a roller coaster ride. Walking into the store, my first impression was of a charming place. The merchandise was colorful, the store was light and airy, and the staff was friendly. After some discussion, I eventually ordered a framed print for shipment to my home in another city.
That’s when the problems started. After I phoned in all of the necessary information for the order, the store called me a week later to let me know that they had lost the information. So we had to start from the beginning.
Next, when the store emailed me a UPS tracking number during shipment, the number was invalid. So I had to obtain the correct number instead.
Third, when the print arrived, it was mounted wrong. One of the metal pins that should hold the print in from behind had been positioned *in front* of the glass instead. So the print and backing sagged a centimeter inwards at one corner during shipment.
Finally, an unusual mounting fixture is placed on the frame’s *backing*, rather than on the wood frame itself. Because this backing is inset a centimeter from the frame back, the print would hanging with a thick drywall nail. Most people prefer those v-​shaped picture hangers that you see almost everywhere.
For a purchase in the $ 500 range, with shipping, I have been shocked by the carelessness behind the store’s friendly service.

I went into the Jonathan Adler store a few years ago and was delighted by what I saw. I’ve also enjoyed Jonathan’s book and his pottery. I was in the neighborhood a few weeks ago (after enduring some painful oral surgery) and was looking for a gorgeous lamp for my office to cheer me up… I thought for sure I could find something at the store.
When I walked in there were large posters in the window with some text about a redesign/​remodel. Almost every shop has a huge poster in the window talking about this or that product… I tend to filter it out. I tried the door and it opened and it walked in. The showroom looked great. I saw several things instantly that I could have easily walked home with. I stood in the entry for a minute just looking around to see where I wanted to go first. There were so many things that were getting my attention.
My moment of gazing into Willy Wonka’s chocolate factory was abruptly interrupted when a female came up to me and asked, «can I help you?»
Thinking that this was an invitation for customer service, I told her that, «I was just looking around first, lots of lovely things».
Her reply came with a healthy helping of bitchy intonation,
«Well we’re closed for remodeling, like the GIANT sign in the window THAT YOU CAN’T MISS says»
I assumed that she was implying that I was either retarded, blind, or an a-​hole.
Internally all I could think was, «I will CUT YOU, B****»… but I didn’t.
I left with my head low feeling chagrined with no fabulous lamp knowing I would have to express myself through Unilocal.
— Note to store manager. If you’re closed, lock the damn door! Don’t expect me to care about the advertising in the window that I have to mentally filter out so that I don’t experience the equivalent of reading a novel every time I walk down Fillmore street.
I will not shop in your store again. Instead I found four fabulous vintage ceramic lamps at a place in the Mission called the Apartment (one of them looked like Adler but was made 30 years prior… it probably was one of the things that inspired him. I got the four lamps probably for the price of one lamp at Adler.
Thank you store lady for saving me a buck!

Jonathan Adler makes some of the cutest items for around the the home. My particular favorites are the pillows and of course and they have a great selection here. They also have a really neat custom fabric section that leaves nothing to be desired. The entire staff was helpful and friendly. I left with two little white squirrel’s.

My review is for the .com not for the store… however, the store lists the same .com so I’m putting my review here.
Basically, I placed a holiday order and they kept delaying shipping and FINALLY got it to me the day before it was needed. Unfortunately, they screwed up the order! One of the items shipped was a smaller, cheaper version of what was ordered.
I called and sent email and no one ever got back to me. As a matter of fact, it wasn’t until I disputed the charge on my AMEX card that I got them to contact me.
When they did contact me they offered no type of «customer service» and it was like pulling teeth to get them to credit me back the difference between what they send and what I had paid for and then it would ONLY be when they had confirmation that the AMEX dispute had been withdrawn.
To add to the poor customer service there was no real apology for their mistake and no offer for anything in the future. If they think I’ll be back they have another thing coming!

Whimsical with a sense of humor and a dash of mod/60’s happy style, the Jonathan Adler shop carries unique items for the home, including lighting, furniture and furnishings for every room and your pet. Mustaches, bananas and pills are currently popular.
If you like squirrels, they have a squirrel candle holder, shoe horn, holder for matches, pillow, ringholder, paperweight, and letter opener.
If you like shoes, they’ve got a shoe butter dish, pillow, salt & pepper shakers, and a candleholder.
Love needlepoint? You need a needlepoint pillow, perhaps one a horoscope one or a custom pillow.
My picks:
* Cashmere knit throw, $ 495
* Brass squirrel shoehorn, $ 150 (time to upgrade your shoehorn)
Many items would make a great hostess gift, such as the pill shaped carafes, colorful Pop candles (my favorite scents are Earl Grey and Sugar, $ 38 each), sleek enamel picture frames, salt & pepper shakers, bookends, and more.
If you like JA, check out his more affordable collection for Barnes & Noble.

Have i mentioned before that the Prince of Taiwan is red blooded, straight royalty that enjoys fast cars and hot women? That being said, I gotta give this fabulous place two snaps up.
No, make that two snaps, a twist, and a kiss!
I friggin lurve Jonathan Adler stuff. It is kitschy, retro, mod, luxury, all rolled up into one fat, cool package. they have this vase that shaped like a hundred boobs. How great is this? Even my boss/​wife, who normally is appalled by uncovered boobies in public, had to admit it was the bomb.
Not for cheap skates and tight wads, you gotta appreciate quirky, alternative home décor in order to appreciate this place. Currently we are collecting their cups, from the Muse line and others. Their cups are so interesting and intricately designed. at under 30 bucks per cup, this is a great starting point for anyone wanting to get into Adler. The SAs there are always smiling and helpful as well.
When I make more money, I will graduate to their pillows, but for now, the fantastic mugs and cups will suffice.

Quelle petite phrase bouleversante au coeur d’un être?

I’m writing an update in response to the comment below by Jonathan Adler SF.
It is true that after writing this review, they refunded my money. However, they made no effort to contact me about a refund, it took actually having to go into the store on my own accord with my receipt to get my money back. And of course, my duvet was not refundable since it was the store model. Thus, I now have an incomplete set.
Additionally, when I tactfully told the sales person that I was disappointed in the service, he interrupted me and told me that their company policy was not offer refunds, and that he was making an exception for me. Really? That’s an interesting store policy not to refund for products that don’t arrive. He treated me like he was doing ME a favor. Really, really disappointed.

Bought Parker Floor lamp at the SF store. Shipping was expensive — 10% of the price so the total was ~$ 680.
But the worst part happened when the lamp arrived. It comes in 14 pieces to be assembled (not very common for high end furniture?).
Few parts arrived screwed together and needed to be separated before assembling. Some of those parts had rust and I had hard time separating between them.
And to cap it off, I couldn’t finish the assembly as one of the parts got stuck inside another instead of going through it. So the lamp looks unfinished.
The bottom line: looks good but the quality is nowhere near the price you pay.

Who knew the power of Unilocal?!After posting a mediocre review concerning the service at Jonathan Adler, Nicholas called me up to follow up with me on my review. He offered up no excuses and sincerely wanted to make things right. I wasn’t sure what he could do since most of this was water under the bridge. Well, Nicholas made it right… he reimbursed me for the shipping and tax. WOW! That was awesome.
But, wait! There’s more! The next day, I received a letter at my office again, apologizing for the poor service AND offering me a discount off my next purchase at Jonathan Adler.
Now, THIS is service. Actually, it’s over the top and much appreciated. Thank you, Nicholas and Jamie, for taking the time to read the posts and thank you for sincerely wanting to make things right. You guys are A-​OK!

After visiting this attractive store several times, I’ve still purchased nothing. It strikes me as a high-​end accessories shop that appeals to interior designers more than practical homeowners.
They have a variety of black and white ceramics, some rather whimsical, and carry a line of lacquered cocktail tables in bright colors. There are unique lamps, expensive openwork screens and table napkins in eye-​catching colors with geometic patterns. Although I liked many of their pieces, I thought much of it was overpriced.

Uh, no thanks.
I may not look like I could spend a butt load of money on useless house ware shit, but it just so happens it was payday yesterday and I just so happened to need some useless house ware shit. I was on the prowl and this nicely situated Fillmore shop seemed to fit the bill.
Pricey? Hell yes.
Snobby? You bet.
I was the only person not greeted, recognized or bothered with at all by the staff. All the other patrons looked, well, higher class I suppose and my poor looking ass must have not caught the clerks’ high sales eye.
I was willing to spend a lot actually since they have some cute stuff like salt and pepper shakers, linens, pillows, rugs, candles, and little decorative stuff, however, with not even so much as a smile from the staff while every other ritzy looking customer received a full greeting, I opted to pass. I was even kind of too intimidated to ask a question regarding some duvet covers that they only had in king size for fear of a once-​over and even worse customer service.
Who wants to spend $ 90 on shiny lima beans in the shape of a pear anyway?

I love the popping color that come from this shop. It’s just so inviting and gives off a great vibe. Too bad my paycheck doesn’t allow me to afford anything in this store :(
damn $ 38 candle that spells like the seaside, and expensive needlepoint nautical-​knot pillows

Ok so it’s not ART. But these objects d’art are fanciful, whimsical, amusing, and some are even striking. Sign up for their mailing list and you’ll receive coupons from time to time and notices of sales. I recommend waiting for a sale before buying any piece.