Jos. A. Bank

Terrible customer service
Tall Assistant Mgr thinks he’s a comedian but comments extremely inappropriate
Register guy was ponytail guy didn’t give crao .
Most important I have been a regular customer for years but not any more. Went there and had 10 things and when I got to register first card had error msg in their machine. Proceeded to give them 5 more cards same error.
Left the store and tried cards elsewhere that day all worked. At store they didn’t care of try for any potential solution like «sir maybe it’s our machine why don’t we hold you stuff and check out machine and come back tomorrow»
They lost me completely
Just terrible service and a wast of time. Seems to be a trend in comments here change needed …

I went to the store to find out about tuxedo rentals. I have been going to this store for over 6 years. I was shocked how rude the salesman was when I asked if they rented 20’s style tuxedos. He showed me a page of suits that were of the 20’s style and I said that they were not what I had in mind. When I said, what I am looking for… he cut me off and said he knew what I was looking for and he said he already showed me what they had. He said I could go through the book (3 thick binders of pictures) and if I didn’t see it, they didn’t have it. I began to explain what I was looking for but he cut me off again. At that point, I said thank you and asked what his name was. He told me it was John Goldine.
I can’t believe that this guy makes a living doing this. The store was empty and it was the middle of the afternoon. I was sorry that I seemed to be wasting John’s time. I have been a long time customer and have bought a lot of cloths at this store in the past. I am sorry to see the store hire such poorly trained staff!

Looking for dress-​shirts, the store had zero in my size or selection. The tailored fit shirts works out the best with JABank. I went online for a better size/​selection, where I guess they pool from their distribution center or from another local store. They do have those wacky sales where you can buy one suit, get the second for $ 99 and the third for free.

Looking for a white dress shirt?! 100% of the time, every time, I will guarantee that the shirt will have some sort of black/​brown smudge/​stain on it. Literally every single time. So tired of buying shirts from this place. This has happened on three separate occasions within the past year or so. Not just a one time thing. I doubt JBank will ever do anything about it, but be warned, if you are looking to buy a white shirt, it won’t be completely white if you buy it from here. You will be paying a lot of money and simply getting a low quality product. Wish Unilocal would let me give this place zero stars. Shop elsewhere.

I’ve had positive experiences at other Jos Bank’s locations, but the customer service here is pretty awful.
The first time I came in, the store was pretty much empty except for a few sales people hanging out and talking near the back. They did their best to ignore me until I approached them, at which point one of them offered to help me with a sigh. Nothing like visible exasperation to make you feel welcome.
I assumed this was an aberration, but my second visit wasn’t any better. Had a sales person who acted like he wanted to be somewhere else, and when I asked him a general question about shirt collars (specifically whether he had any thoughts on which collar sizes work best for different builds), he acted irritated and said «I don’t know, just get whatever collar you like!» Sorry I bothered you.
I’ll be back to Jos Banks, but definitely not this location.

You are treated by what your appearance is. The first time I went in there, I was in my suit which is what I normally wear. I was greeted as I expected and was able to roam around the store looking around as it was my first time in that store.
The 2^nd time I visited, I was wearing jeans as it was a casual day at work. The sales lady followed me everywhere pretending to be working in that section. I purposely moved to 3 different sections of the store and she followed me to every section pretending to be organizing the clothes in every section I was in.
The 3^rd time I went in there I was in jeans again on casual work day. I made a return and the assistant store manager named Cameron Sweet laughed at what I was returning, but he tried to make it seem like he was laughing at something else, but there was nothing else to laugh about as no one was around him. He was such a jerk that he was even laughing at the other end of the register, but couldn’t laugh in my face. It’s like he was pretending he had his headphones on listening to some comedy skit. He wasn’t courteous at all and I can’t believe that the assistant store manager made me feel that way.
My experience proves that they treat you by judging your appearance which is unacceptable.

I’d love to give this store 4.5 stars because I want to deduct half a star for it being so expensive. But 4 stars would be too low. We were really lucky to come here when there was a sale because normally, things are way too pricey at Joseph A. Bank. My now husband got a great wedding suit on sale for $ 200. It was originally $ 800! He also got a shirt and shoes for $ 170. The shoes were expensive but really nice.
Our salesman Irwin was very nice, competent, and helpful and so was his associate but I don’t remember his name. He also told us about a corporate discount which saved my husband more money. The pants needed alterations and they were done on time and perfectly. My husband got a great suit for the wedding and he can even wear it for other occasions too.
Excellent service all the way. If only it was that easy for brides!

I’d shopped here a few times in the past but the store really rose to the occasion when I needed help outfitting a wedding party.
I spoke with Eric and would highly recommend him to everyone; he’s incredibly friendly and helpful, and he went beyond expectations by finding us a great value, demonstrating superhuman patience with groomsmen who couldn’t quite figure out their sizes, and double-​checking on all the orders to ensure everything was perfect.
For what it’s worth, I’d encourage all wedding groups to consider outfitting groomsmen in purchased suits rather than rented tuxedos. Sure, it costs a little more but it looks sharp and everyone gains a suit when it’s all over.

It seems a little cheezy to review a place where you get your shirts… but here we go :)
I’m one of those guys that has trouble shopping for clothes. I can’t find work shirts that fit me sans getting something custom. I have a build that doesn’t accommodate «american» mens clothing; I happen to have a pretty broad chest relative to my waste.
Don’t get me wrong. I’m not saying i’m an Adonis…
Well… I digress…
The issue is always when I buy normal dress shirts the cut is so straight from chest to waste that when I tuck the shirt in there is that air balloon /​parachute sticking out of the back of my pants. Makes me look like some awkward kid who’s wearing hand me down clothes from my older brother and in turn gives me some crazy complex which has me obsessively trying to re-​tuck the shirt in better which just pulls out in a second which returns me to re-​tucking… ARG!
So… I found their «Tailored Traveler» Series. These are GREAT. Not only are they nearly indestructible when it comes to packing for a trip but they have that cut which slims the waste down a bit.
Awesome.
Overall I tent to buy just about every work shirt I have here now. In fact within the last 3 months I’ve cycles all the old dress shirts out of my closet and replaced them with these.
They also have a great selection of suits, ties and all other random needs for mens «dress» wear. I totally recommend them for any guy who needs nice work clothing.
And finally a tip — If you sign up for both their email list (from their web site) and also apply for their free «Corporate Membership» you can get some GREAT discounts. For example the «Corporate Membership» gets you 20% off just for nothing and the emails can get you 40−50−60% or more off on certain stuff. They’re always having a sale. Check this out for sure! (PS — you don’t need the emails to get the sale price — it’s more for your awareness of what’s on sale and when…)
Enjoy!

Long time passerby, first time shopper.
I needed a suit today. I mean now.
Walked in the store and was immediately helped by Fabian. He asked me the right questions and provided excellent customer service.
I was in an out in 30 minutes. I bought two suits in fact.
Highly recommend shopping here.

There’s no one more handsome than my hubby in a suit (he’s cute in anything, but you know how it is ladies). Good selection of business casual and work attire. Very nice and helpful service always. Best part is the business discount because of where I work.
Now that my husband has to dress up for work, this helps a lot with the birthday and Christmas shopping for the man who never wants anything!

decent store for business/​business casual clothing. polite, friendly service.