Juli Baier Interior Design

By far the worst experience I’ve ever had with service industry business. I’ll give the short version… We initially asked for a rough estimate (and I do mean rough estimate) of what our project would cost and told Juli we would pay her for that meeting assuming she could give it to us based on that day’s meeting. We had another designer give us a rough estimate in two days at no charge. We had not received anything from her in weeks, we thought she may be busy with large projects and we did not receive any billing so we remained patient. After almost 2 months, she met with us and gave us a budget, not an estimate. Shortly after that we received a bill for $ 3,400, we were shocked. So I guess she bypassed our request for an estimate and started the project, aaa, okay. We went ahead with it, stupidly, no heeding that first red flag. Looking at the budget we decided to check her pricing she had for window coverings on the budget, which I do understand they make their money on, however some items were 400% higher over the high end store we got pricing from. She assigned a junior designer to us as his fees were lower, after virtually no communication or accomplishment on his part, he left the company. She told he was Ill, he told me he had been working several jobs, 7 days a week and was starting to bartend. So any work he did was pretty useless and we got billed for it. Weeks later, after pushing her, we got basically a cookie cutter printout from a design program, no paint specification, no drape, shade specification and drawings that made no sense according to an architect friend. The only thing I liked of the package was a tile she picked and said she would send and never did. I feel we got seriously taken and would say to anyone check out who you use carefully and don’t fall for the seemingly nice façade.