Kelly Paper Store

#5 of 100 review challenge 2016
Our local paper store and an excuse to get out and get some fresh air. It is located at the corner and you’d think you enter on the main road but you actually can park in their private lot and there you will find their main entrance.
As big as this store is, they don’t carry a Costco amount of the same paper. They have a variety to choose from and I always need assistance to find what I’m looking for. For stationary, they don’t always have matching cards and envelopes. So today, we mismatched our thank you cards.
Today my coworker and I were assisted by three gentlemen. That’s service.

Great staff, always smiling and super helpful. Not to mention there’s a huge selection to choose from.

Though it seemed pricier to me than in years past, the excellent service and the bulk purchase ability I need for client stationary makes this store great. I received wonderful customer service from Jason V and would commend him to the company in a heartbeat!

Was looking for a roll of white paper as product photography background. No luck at Office Max as the roll they have is not wide enough. Searched Unilocal and found this place in SOMA. Found exactly what I was looking except that it weighs 80 pounds! Couldn’t even lift it. Then I found a much smaller roll close to the cash register — since I only needed about 30 ft., that would be perfect. I asked the front desk to see if I could buy that small roll and they just said they would give it to me for FREE! Yeah! I don’t mind having to pay for it but they are just really nice about it and I was pleasantly surprised! I definitely don’t think they would do this for me at Office Max. Kudos to local businesses and Kelly Paper Store!

I used to go to the South SF location but it’s such a bummer that they had closed! Kelly has a lot of selections for their papers and the sales person was incredibly nice. I was there to source paper for a project and the sales person was super patient and showed me several different options, even gave me some samples for free to go home a play with. That was incredibly nice!
Also easy parking is a HUGE plus.

I’m a little surprised I’m writing a review for a stationary/​paper store — however, I had such a nice experience I thought I’d give them a nod. They have a great selection of paper and stocks, and I really like that you can purchase individual sheets for a flat, reasonable price.
I felt compelled to write a review because their service was simply terrific. Super friendly, really helpful — just overall a nice interaction with a few of their staffers. Thanks!

Yay! Best place to get your paper needs met! Came in, asked the employees if they had what I was looking for and purchased! And there is so may different types of paper it’s awesome!

I’m trying to learn about paper weights and finishes. I walked in and bought one piece of every paper, labelled them, took a few hours. Every once in a while, I could snag one of the people who worked there and ask them a question. They were very very helpful. The paper was amazing! Between Kelly and Flax (down the road a bit), I felt like I’ gone to paper heaven!

I went in here today to get paper for my portfolio. And let’s be honest, I didn’t know what the hell I was looking for.
Stepped inside this warehouse, boxes and boxes full of paper, I was so overwhelmed! So I asked for help and a man named chuck helped me out, super helpful, funny, patient also, and left me alone to make a life changing decision (so what, let me be dramatic).
I got what I needed and they offered to assist me to my nonexistent car, no need though cause I have muscles for days. (Sort of… ok no).
Thanks chuck, I’m sure ill be back when I have a super important project coming up.

DO NOT GO!!!
I have been to Kally paper many times but this place, one guy, he is about 5.9 tall white dude bold very mean face, this guy does not know how to treat customers. VERY VERY VERY RUDE!!! Of course this is not super expensive luxury fiver star hotel, so i don’t expect that people are trained and know how to speak to customers. However, this guy is no RESPECT. Kelly paper is good price arrangement, so if money is your issue, then you have to put up with being treated rude. I am so surprised this place has pretty good review. I wonder those are just employees? I know someone posted that they were very rude. Trust that! That’s the truth. I normally spent lots of money for prints and paper. I went to FLAX and paid extra $ 20 or 30 but I am pretty happy and satisfied with their service.
You have to choose money or service. If the have both, that’d be great.
If you care about service, this is NOT the place you want to go.

To add to my past review on this place; i came back here to get the paper i needed and to my suprise they did have the paper i needed in 8.5×11, 8.5×14, and in tabloid *11×17* they do have a more vast selection of letter sized paper but they still do carry afew limitied sizes besides standard letter options. Downside is if you are making a tabloid sized piece of work you could not use the tabloid pages they have because there is no added bleed, but if you have any sized document betwenn letter and tabloid you have a fair amount of options. I will definetly be a continuous customer, but only on ocassion. As i continue my career i imagine i will get 100s of paper samples from multiple companies and order paper that way. But until that day comes, this place is a pretty good substitute

Worked with these guys almost daily for years. They have a good selection (considering paper mills have been closing down over the years). Parking lot is a plus.

BIG spacious warehouse that contains boxes and boxes and boxes of paper. What else do you expect from a paper store? The customer service lacks a little on quickness but the prices are good and the contents of their collection are vast and simple.
Don’t expect anything fancy once you get inside. This isn’t Paper Source. Just get in, grab your paper, ask your questions, and move on.

I’m a graphic designer and need paper pretty frequently. Kelly has a lot of paper, decent selection, and is rarely out of stock.
However… Two things that lead me to give this shop a 1 star rating:
1.) They don’t really carry anything above 8.5×11 except cheap copy paper and that’s only 11×17. Virtually nothing at 13×19 or any of the other popular oversize formats. You can get larger stock, but they charge $ 25 to cut it down for you and it takes a while for them to get the order into their suppliers and have it delivered and cut.
2.) The staff is f***ing awful. And I’m not really one for expletives when it comes to reviews. They are horribly condescending, which I find particularly annoying since I’m not a dunce when it comes to paper. You can stand at the check-​out counter for minutes (literally) with no one else in line and two people at the cashier computers before they notice you, and when you are noticed, they will give you some smug remark like, «Yeah, what do you need?»
And no, this isn’t just a one-​time occurrence. I’m not just venting about one particular occasion. This happens very frequently. It just sucks that they tend to have a better selection than places like Patrick & Co or other more craft-​based places. And it’s easier to get reams from Kelly than those other places.
Yeah, it sounds like they should get better than one star, but no. Those guys are all jerks.

YALL GOT BOXES?!
yeah we got boxes! :]
YIPPIE! I came in today got some boxes some huge big boxes they didn’t have handles but it’s okay it’ll do! I didn’t have to buy bulk which was cool, didn’t need paper but it seems you guys got reams and reams of paper, envelopes, and anything for packaging. thats cool, cause i’ma need it and your right on the opposite corner of my work. i don’t needa drive there to get boxes and bring them up two flights of stairs. you’re around the corner, which makes me huffing and puffing back to work but its alll good, cause they got my every paper needs! be back for more bosses. plus, A+ on the customer service, hella chill people deserves hella chill review. :]

An extra friendly paper store. You ever watch the office? Well this place is nothing like Dunder Mifflin.
I only come here with my mom occasionally, and thats only when they have free donut fridays, or is it saturday? I seem to always miss it.
It’s usually empty, but today there was an open-​house of their supplies and you can win prizes, get free samples, and help yourself to free sandwiches/​chips/​drinks, it was great!
Last year they had a bbq, but we got there too late. Everything was gone.
Back to the service. They are very nice, if you buy a lot of paper they will help you bring it to your car. They always have their pens wrapped with a piece of paper too, into a cone. i wonder why.

Awesome paper supply store. Need a large amount of envelopes, a wide variety of papers, or cardstock? Here’s the place to go. And FREE parking (entrance on 10^th street) too. It’s mostly like a self-​service warehouse store, but don’t be afraid to ask for help if you need to find something.
When I visited, the manager at the counter was busy so he acknowledged me, but could not help me. One of the staff saw me and immediately asked me how he could help. I needed to match a specific color and texture of a sample I brought. He located the paper within seconds. I also needed some oversize paper, but he explained that there was a $ 25 fee for cutting it to the size I needed. He suggested to check Pearl Art Supplies for that item. Wow! fast, friendly service and good advice. I was in and out of the store within a few minutes, very happy with my purchases.

I was in search of a «Cash & Carry» outlet at a paper supplier and was referred to the Kelly Paper store. This is like a supplier without the attitude. I found what I was looking for, I got help finding it because the warehouse is a bit unintuitive and I was treated like a human being.
Any student at the AAU needs to have this as a frequent stop throughout the semester. For printing case bound books (double sided printing with Epson ink) I’ve been using the Mohawk neon white smooth 100lb text. I get a color shift but it doesn’t turn to soup like so many others I’ve tried.

I worked at a digital printing company for 5 years, so naturally I know a bit about paper, binding, etc. However, those 5 years had done me some psychological damage. I like smelling freshly printed materials like brochures, flyers, etc. When I go to a fancy restaurant, the first thing I do is examine the print and paper of the menu. I criticize store signs that use COMIC SANS (blergh). I almost threw a fit when I saw badly set-​up cropmarks (or lack thereof) on some wedding materials. And today, I felt like a kid in a candy store when I entered Kelly Paper for the first time.
A plethora of different kinds of paper suitable for home printers as well as professional digital press and offset printers, binding supplies, envelopes, invitation cards, padding glue, etc. They have more in their online catalog, and if you’re looking for something that they have on catalog, you can call the store, order it, and they’ll hold it for you.
The rep to whom I spoke was a bit confusing. I gave him an item number I got from the online catalog which was a silk-​finish coated paper, and he kept saying that it has matte-​finish. When I went to pick it up today, the paper was indeed silk-​finish. Hm. Good thing I’m not picky. I also think that the rep assumes that the customers know different types of paper. So make sure you educate yourself about paper prior to calling to avoid confusion.
The store is a bit poorly organized. Some cover weight stocks are mixed with book weight stocks and the shelves aren’t labeled. To counter that minus, the store has private parking. Very convenient if you’re buying a large amount of supplies. Or, if you want to take public transportation, the store is within a few blocks of MUNI and BART. If you’re taking public transport and planning to buy a ream of 12″ x 18″ coated paper, bring a dolly. I thought my arms were gonna fall off. Those things are heavy as f*ck.

I was looking for a variety of paper colors. The selection of Office Depot and Office Max were limited. I was amazed at the breadth of products for resumes, business, presentations and graphics. Gorgeous special occasion paper.
I had a choice of colors most of which were on sale. The staff was very helpful also. I told them what I needed and they showed me my plentiful options. They have their own parking lot which is a plus for a SOMA business.