Kidder Mathews – San Francisco

If you are looking to work with the most dishonest person in the business, then Sheldon Pont of Kidder Mathews is your man. He is extremely unprofessional but pretends to be the opposite. He is beyond rude and loaded with lies. Simply the most disappointing business dealing I’ve ever been a part of. Way to vett your brokers Kidder Mathews.

I have been a commercial real estate developer/​investor in Northern California for almost 40 years and have had the opportunity to work with many commercial brokerage firms. I recently engaged Max Sander and Stan Cohn of Kidder Matthews to advise me on a Bay Area trade requirement which was very important to me. From the beginning, the Kidder Mathews team, including their research department, did everything they could to assist me. They listened to my needs and responded in a manner exceeding my expectations… standards that were pretty high to begin with as I had worked with Stan in the past on other hotel, retail, and office projects. It is my pleasure to recommend Stan, Max and Kidder Mathews to anyone in need of a highly professional and responsive commercial real estate team.
Richard Mendelsohn

Kidder Mathews helped me find a location and I am satisfied with the service.
BUT, I did have to ask about the person in the one star reviews, he was let go!

I recently was looking for a place to open a Personal Training Gym in San Francisco. I have the backing and all the equipment all lined up. I got help from Eric the Vice Pres. Only to be left in the dust not knowing what is going to happen next. I am stuck with my equipment in storage our credit approved and all for a No Show No Call back response from Eric. What do I do Now??? Thanks for NOTHING

Though there is only one other review, it sounds like Sheldon Pont’s customer service is consistent. I’m in real estate myself, and I’m always willing to help out fellow colleagues with a little information thinking they may pay it forward in the future. I called Sheldon to ask about some information on one of his listings. After lecturing me about how he gets calls from «87 brokers a day» who waste his time, he proceeded to waste his own time by asking me pointless questions about what I wanted, who I was and where I was located, making the phone call about 10 minutes longer than a simple «I don’t want to help you» would have. I am not sure how Sheldon treats his clients, but if I were a client, I would be concerned about how rude he is to other real estate practitioners who could potentially bring him clients. I was not only trying to get some information for my personal investments, but was trying to research potential commercial brokers to refer to one of my clients, who has an extensive real estate portfolio. Needless to say, I will not be referring my client to Sheldon.

Title of Article: «I Am Someone Who Makes More Money Than You»
Concerning: GVA Kidder Mathews and its employee, Mr. Sheldon Pont
To make a long story short, my investors and I have been searching around Northern California for a location to lease to open up our small food service business. GVA Kidder Mathews looked like a reputable company, so I called them up for assistance in my search. The secretary forwarded me to one of their 30 brokers named SHELDON PONT, whom I soon found out was a real classless representative of GVAKM.
Without much experience and knowledge in the commercial business industry, I asked and explained to Mr. Pont what I was looking for. I told him I was looking for a location that could be from Sacramento to San Jose. Mr. Pont seemed uninterested and asked for my contact number. I asked him how long it would take him to get back to me, and with a rude tone, he replied, «maybe never if I don’t find anything». I was surprised by his comment, because to me, it basically meant he was uninterested in my inquiry, let alone call me back. As new as I am to commercial real estate and it how it works, I asked him if it was possible for him to do a quick search for me on his computer. It obviously upset him because he promptly replied that he «did not want to do business with me», and that he didn’t want to «horse around». I then asked him how he conducts business with clients on a daily basis, in which he responded, «I am not going to explain to you how I do business». At this point, I was very upset, and asked for his name. He then responded, «My name is none of your business». So I told him I was serious in my search for a business location, and that I called with all sincerity for help. I was so upset that I told him he was the one horsing around! He then told me, in these exact words: «I am someone who makes more money than you!»
Wow…I could not believe what I had just heard from Mr. Pont’s mouth. Did he just tell me he was someone who made more money than me? Really? Did I really deserve the negativity and condescending comments? I understand he might have thought I was not serious in regards to my search because I called in to look for a location in many parts of Northern California rather than a focused location, but telling me that I was horsing around and that he was «someone who made more money» than me? So because he makes a lot of money, has degrees in B.S., M.A., and J.D., it gives him the divine right to treat and talk to me like I am an 800 BC Roman slave? Is this what GVA Kidder Mathews is really about, treating people with a lack of basic human respect?
What happened to the slogan on their website: «Since 1969, Kidder Mathews has built a reputation of integrity and is known for focusing on delivering results that meet and often exceed client expectations»? Really? Their integrity is built upon telling potential clients they are not interested in doing business with them and that they make more money than people like myself who call in with sincerity for a little help? Sure enough, the results were delivered, but my expectations of the company were nowhere near satisfactory, let alone exceeded.
After my experience with Mr. Pont, I want to make sure that people stay away from GVA Kidder Mathews, especially Mr. Pont. Now, I understand Mr. Pont is only one of many brokers and employees that works for the company, and that he should not solely reflect on the image of GVA Kidder Mathews itself. However, if the company decided to hire someone as atrocious and classless as Mr. Pont, then GVA Kidder Mathews should also take responsibility. Perhaps the company is better off without someone like Mr. Pont?