Kirby & Forbes

I was with this firm for a few years, recently spoke with Jeff Forbes on the phone and he was extremely rude with me. Very unprofessional and unbecoming of an accounting firm. Also, the front receptionist is extremely unfriendly and very abrupt with clients. Seek accountant counsel elsewhere!!!

Totally unprofessional and lacking in customer service, Kirby & Forbes does not deserve your business.
Calling Mr. Kirby multiple times in December 2012 to attempt to begin a new business relationship yielded no response. I said, «OK, it’s the holidays; perhaps he’s taken an early vacation.» Upon renewing efforts to contact him with multiple calls and voicemails in February 2013, he again showed his lack of customer service by not returning even one message.
Perhaps Mr. Kirby is so great that he doesn’t need new clients. If that’s the case, then good for him, but the mores of business (not to mention the laws of just being a nice person) dictate at least a return phone call. With this track record of unprofessional behavior, I’d recommend seeking alternate accounting counsel.

Jeff Forbes has been doing my taxes since about 2001. Always on time, always reliable. He was especially helpful with freelance 1099 write-​offs and more complicated issues. I’ve referred many people to him and think he does a stellar job.

Jeff Forbes has done my taxes for the last three years, and each year they get a little more complicated. Jeff asks the right questions, deals with my stuff efficiently and right away, and at a reasonable fee. On top of that he has the presence of mind and the courtesy to call me just before Apr 15 to ask if we are filing an extension (again).

I thought twice before Unilocaling Mr. Kirby (Oh, don’t even try to address him any other way…) as I want to make sure I can still secure some time with him at the last minute in April.
Reliable old-​school accountant, no drama, no frills, but a thorough and solid job. I don’t know about you, but that’s all I need when it comes to taxes.