LuckyBolt

Corporate Transparency. I hate dealing with start-​up companies that make it difficult to find out basic information like their company address. I want to know their process and why they do the things they do. Why are they different and why should I use my time and money with them. LuckyBolt falls into this category. They told our company to try them once and see if we liked them or not. So we gave them a shot.
What is LuckyBolt?
Each day you can select lunch items from three different restaurants and they’ll deliver it to your office for free. Sounds great, but there are oddities that just rub me the wrong way. Our company had orders from multiple restaurants but what was strange was the containers were mostly all the same. Did they ship these standard containers to all of these restaurants before hand? Perhaps they buy the food in bulk then re package it at their main location? No explanation on their website. I want the official restaurant packaging that way I know everything is on the up and up.
On the day I ordered, I selected a salad from a vendor called «LuckyBolt». I don’t know what this means. Did the restaurant not want to be identified so they simply called it «LuckyBolt»? Perhaps they’re making their own «LuckyBolt» branded food in their LuckyBolt office kitchen? Again with the mystery. What isn’t a mystery is that the food that we received from «LuckyBolt» was terrible. My Asian Crunch Salad was supposed to contain shredded Napa cabbage, cilantro and mung beans, shredded carrots, roasted bell peppers, scallions, snow peas, jicama, and fresh pea tendrils from Her Family Farms, topped with toasted peanuts and thin slivers of thai chilies with a side of our Southeast Asian dressing. Our salads didn’t contain many of these ingredients like peanuts, chilies, or cilantro. When it arrived it was a soggy room temperature mess. To our surprise they put the plastic dressing container at the bottom of the salad! What is this, Cracker Jacks? Also, the complete lack of any culinary skills prepping the salad was a joke. Totally irregular chopping and slicing techniques. I’m wondering if they got the IT staff to make this «LuckyBolt» salad.
I like this concept, the food from «Lucky Bolt» was terrible.
Positives
— They have great REAL restaurant options like Prepkitchen and Rubicon Deli.
— Everyone pays their own way + tip
— They delivery for free.
— Options from real local restaurant were generally enjoyed.

My company started using Lucky Bolt for lunch delivery services daily and let me tell you we are BEYOND impressed. All of the food/​menu items have been outstanding, they delivery on time consistently and the food arrives in tact (hot, cold, whatever it is supposed to be). So how it works is you sign up and they have a menu that you choose from daily that includes two different places where you can order from, for instance yesterday was Prep Kitchen or The Kebab Shop Mira Mesa and they have about 5 different items from each place you can order from. You place your order by 10:30 AM and lunch is delivered no later than 12:30 PM. You get an email and/​or text when your lunch arrives. Ours is left in our lobby with each person’s name on it and we go down and pick it up. It’s perfect because you use your own credit card so no billing back for corporations, etc. I love this service and I have a feeling more people are going to start offering this which is fantastic for busy people who can’t seem to go out and grab something for lunch or didn’t prepare their lunch. HIGHLY RECOMMEND.

LuckyBolt… 5-​star convenience, 2-​star product.
In case you haven’t heard yet, LuckyBolt is an online food delivery service for office drones. Every day, LuckyBolt’s menu features items from a rotating selection of local restaurants. If you have an account open and credit card on file, you can order food with one click, which will then be delivered to the front desk of your workplace by 12pm. Once the food has arrived, you’ll be notified via both text and email. (In other words: it’s Über for food.)
There’s no doubt that LuckyBolt is convenient. It’s easier than ordering a pizza, walking to a food truck, or (heaven forbid) going to an actual restaurant. It’s a perfect emblem of today’s app-​centric, on-​demand culture.
But here’s the rub: the food quality isn’t there.
I’ve ordered from LuckyBolt a handful of times now, and the food has ranged from mediocre to just plain bad. I wasn’t impressed by the lukewarm pad see ew noodles from Chedi Thai Bistro a few weeks back. I was even less impressed by last Friday’s teriyaki quinoa bowl with chicken and veggies, which had the consistency of baby food and the flavor of… nothing.
Rumor has it that LuckyBolt’s sandwiches are better — especially now that they partner with Rubicon Deli and the Deli Llama. I’ll try those and report back later.

I have ordered about 4 times from them and I love it, very user friendly!

Bar none, Lucky Bolt is the best service in town. We love doing business with them. I highly recommend you give LB a chance, you will not be disappointed!

I’m quickly becoming a huge fan of this service. For around $ 8 — $ 12, they’ll deliver lunch from a local restaurant right to your work location. Each day the menu changes, but the lunch items are sourced from rotating restaurants like Rubicon Deli, Ponce’s and Prepkitchen. There are always a diverse number of options that span healthy, non-​healthy, veggie, etc.
Here’s the 411: You sign up on their website and begin receiving an email each morning with that day’s pre-​set menu. Submit your oder by 10:30am along with payment details and lunch arrives around 11:30 — 12:00. They text you when the driver is about 5 minutes away and then again when they leave your lunch at the front desk. It’s cheaper than Grub Hub and you pay for everything, including tip, online so you never have to worry about having cash.
I was just telling a friend the other day I hope their model succeeds because it’s so affordable and convenient.

They are back!
Yay!

I’m so glad luckybolt exists! It’s super convenient when I don’t have time to go out for lunch!
You place your order and pay for it the morning of on their website. Then you go pick it up on Market and Beale from 11−1pm. The food is still warm when you get it! They usually have food from two different restaurants for your pickings.
I’ve been using this service for about a year now, and I don’t have a single complaint! Oh and btw, they have this rewards system. I believe your lunch is on them after every 10 orders.
Lately, it looks like they added a little something for people that don’t have time to really make dinner. The pricing is usually about $ 10-​$ 15 and serves 1 – 2 people. Very minimal cooking is involved. Same concept. Order, pay online. Pick up between 11−1pm.

Awesome concept.
The Financial District has a rather limited variety of restaurants worth going to. Luckybolt brings in food from different restaurants everyday. They have a good variety of participating restaurants (especially Ike’s!!) and have really friendly folks doling out the goods.
Stupid simple to order in the morning online, pick up from the designated spot. Very reasonable prices to for what they do. I hope more folks discover this service, because I love it so far!

Great idea but it needs a LOT of work.
First, they send you an email with a link that says what restaurants they’re working with. You click on the link and it’s a limited list of things, mostly sandwiches and salads, very rarely do they have anything like an entrée.
Second, with the exception of one time that I clicked on the link during a holiday week (4^th of July) everything is sold out. They don’t ever mention what time you need to order by but having everything sold out when I get to work at 10 AM tells me they are either doing great business or they’re failing terribly.
I’d recommend avoiding these guys because it’s more frustrating than it’s worth to get a email with a list of sold out food every day. If they already have a shitload of customers then they should only send emails to a subset of them so everything isn’t sold out all the time.

Finally, a good food option in Mission Bay! Before I discovered Lucky Bolt, there was a total dearth of good lunch options nearby. Lucky Bolt has menu items from two different purveyors daily, such as Ike’s or Morty’s. It’s not all sandwiches, either! I have seen Thai, Indian and Middle Eastern selections as well.
A new menu is posted daily. To order, you go online to choose between about 10 different items, and then pay. Between 11:30 and 1pm, you go to Third and Gene Friend Way to pick it up. Simple!
Their customer service is excellent. They do not currently offer a way to make changes to your order online, but you can call/​email and they can make the change for you. That’s how I got my Ike’s on gluten-​free bread — I was totally fiending for a sandwich. Once, I mistakenly ordered the wrong thing, and Alex switched his lunch for mine. Wow.
I am really happy that Lucky Bolt is in the ‘hood.

I am giving Lucky Bolt 5 stars but if I could I would give 10. Today I ordered a banana cream pie from Mission Pie, which I’ve always wanted to try but it’s so far I haven’t had the chance to drive out. My lunch meeting went over and I totally forgot about my order that was ready for pickup at 1:00. I received a text message from the delivery person saying that my food was ready and he would wait for me or he could even bring it to me (which was pretty awesome of him to offer). After my speed walk I finally approach Brian, who mentions to me he’s one of the founders of Lucky Bolt (eek, which made me even more embarrassed), and I apologize for making him wait. He didn’t seem annoyed like I thought anyone would be after having to wait for more than 20 minutes, only concerned that I was getting my pie. And that was that.
Lucky Bolt goes above and beyond for their customers and in my book that’s the key ingredient to any successful company.

Seriously the best thing ever invented! This makes ordering big, corporate lunches so much easier for me! Everyone gets sooo tired of the same, old FiDi lunch options, so lucky bolt’s outside options are a refreshing change!
Thanks Lucky Bolt

I have to pay the ultimate compliment to LuckyBolt, so here it is… it’s like Kristopher Schlesser opened this business just for me… yes, li’l ol’ me… figuratively speaking, of course. There ain’t nothin’ little about me or my appetite or my desire to satiate my foodie sensibilities even if, like everyone else, I am constrained by the geography of an office job. Yes, I get tired of the nearest Mixt Greens, Specialties, Harvest & Rowe or whatever packaged, overpriced salad and/​or sandwich I seem destined to have as a result of lazy habits and limited time. Even the availability of the wonderful bún riêu at Soup Junkies can’t get my machine cranking because I simply want more variety to my palate.
Enter LuckyBolt which Schlesser has ingeniously conceived as a way for us office workers to gain access to over thirty restaurants outside of the reasonable radius of my office without breaking a sweat. Total elapsed time is about five minutes to pick it up… seriously. All you do is sign up with your email address and cell phone number, add a credit card, and place an order from their daily menu. Generally, Luckybolt provides selections from two to three of the restaurants the evening before, including several vegan, vegetarian and gluten-​free options. You need to place your order by 10AM or earlier if it’s a popular item since they can sell out as word spreads.
Then one of their «bike runners» shows up at 11:30AM on the southeast corner of Market and Beale with his or her impressive German-​made insulated storage units (see photo). Between 11:30AM and 1PM, you pick up your order. Because you paid online and can even tip online through their Good Karma menu button, you don’t even have to take out your wallet. It’s that simple. I’ve tried it twice quite successfully. First, I ordered the $ 9 Vegan Tamale Pot Pie from Mission Pie, quite savory delicious and more flaky crust than a flake like me deserves (see photo). The second time, I tried the $ 12.50 Pozole Rojo from Nopalito, which came in two parts.
Inside a cardboard box were the tortilla chips, onions, ancho chile flakes, oregano, and shredded cabbage. The rich red soup filled with cubes of tender pork shoulder and hominy was poured into a sturdy plastic container. Taped on top were very specific instructions on how to assemble the dish (see photo), and the result was a spicy, savory delight that now allows me a sneak preview of what an actual visit to Nopalito would be like (see photo). And just remember, it took me all of five minutes to retrieve it. I can tell I’m on an addiction track because I just ordered my lunch for tomorrow.
I’m getting the $ 8.98 Sometimes I’m a Vegetarian Sandwich from Ike’s Place, which I know will be great since I was an early patron of the vastly popular Ike. There are plans to add another pick-​up location at California and Kearny, and apparently sixteen other locations under consideration. I’m sure there are other out-​of-​the-​way restaurants that could greatly benefit from this type of exposure. Yesterday I just happen to be at 1058 Hoagies, where they create massive hoagies that are the bomb, but sadly, they are only open during the lunch hours on weekdays in SoMa. How great would it be to add them to this service.
FOOD — 5 stars… not only for the variety every day but for the top-​notch quality of the take-​out food
AMBIANCE — n/a…not really relevant, is it?
SERVICE — 5 stars… always punctual, hardly ever a line, and they text you if they’re running late
TOTAL — 5 stars… brilliant idea that frankly overshadows the lure of food trucks for me

Food Consigment!
Great idea that allows me to eat Ike’s sandwich today without having to venture out all the way to the Mission.
Price is the same and if you want to leave a tip, purchase «good karma» for $ 1. Wish the menu is more extensive, but I am sure that’s in the works.
If you work in FiDi, you have to sign up!

I got a very nice note from a customer service rep at LuckyBolt after my last review, apologizing for the inconvenience they caused by not being on time. He did mention that due to the nature of their business, this happens pretty frequently, so good to know.
Today I decided to give them another shot since I didn’t have any meetings around lunch that might get between me and some tasty ramen. I did not go immediately at 11:30 just to be on the safe side, and my food was there when I arrived and picked up without incident :-)

Brilliant!
Of course the food would vary with the restaurant list that day, but what a great idea. I just had a chicken pot pie and a piece of vegan apple cranberry pie (from one of my favorites, Mission Pie) and only had to walk up to the corner!

These guys are awesome! They save me precious time and provide food from a variety of restaurants every single day of the week. Ever since I signed up I’ve ordered lunch from them at lease once a week.
Gina K. already mentioned how it works and where they are located so sign up now. It’s totally worth it if you want to save time and the cost is pretty affordable as well. I HIGHLY recommend them. If you work in the area and want to save time as well as try delicious food from various places in sf — it’s totally worth it!
Don’t forget to hit the good karma button and tip them as well. I thank the workers for braving the cold/​rainy weather during SF winters.

Gina K’s post below has a good summary of how it works.
These guys rule. I’ve been ordering from them since their first week or so, and I tend to order from them about once a week. The variety is awesome, their customer service is great and the food is top notch. If you work downtown and feel like you have tried everything in your area then you should use their service!

Here’s how it works: Each day, LuckyBolt picks up food (generally salads, sandwiches, burritos, and burrito bowls) from 2 – 3 of SF’s most awesome food purveyors (e.g., Nopa, Wise Sons, El Farolito, Molinari, Green Chile Kitchen, Little Green Cyclo, Ike’s Place, South Paw BBQ). They post the menu online the night before. Before 10:45 a.m., you go to their website and choose your foods and pay by credit card. Then anytime between 11:30 and 1, you go to their bicycle courier at Market and Beale, give them your name, and pick up your food.
Easy peasy, insanely fast, and super delicious. And as far as I can tell, you pay the same prices as you would at the restaurant, minus the wait, the cash-​only restrictions, and the walk. And the cart magically keeps everything nice and hot. There is a bench across the street where you can sit and eat in the sun, or walk a couple blocks to the Embarcadero. Bonus: if you’re the first order of the day, your next lunch is free!
If you work nearby, this is the best option I’ve found for a fast and tasty lunch that changes from day to day. Only downside is I think they don’t have beverages, so make sure to BYO.