ModVellum

First facial ever and thanks to a great
Groupon deal. Alyssa was amazing and I highly recommend her and this business. Who sad a facial is only for a woman? I will go back for a future visit.

Would definitely go back again– professional and affordable service!

Reliable and consistent aestheticians.

I discovered this GREAT place years ago! It was my very first facial. I really enjoyed the facilities and was extremely pleased with the service. She was attentive, meticulous and answered all my questions. I had quite a skin problem and though it really helped, she was honest enough to point out that I may want to check with a dermatologist. She never tried to over sell the services or products but I ended up buying some AMAZING facial scrub.

I just tried to book an appt. with my Groupon. Can’t book one online without putting in my cc info. Can’t talk to a real person. I did text the number they asked to text with the exchange as in the photos. I think after the last message I was blocked cause it won’t go thru.
I guess they have enough business. One star — for bad attitude.
I put the pics up of our exchange.

Only went once for a facial that I got from Groupon, my experience was fine but I never made time to go again.

The service and facilities were very good.
However, the online booking system is clunky. I would prefer the option of booking over the phone.

ModVellum is great. It’s tucked away on Union street in the heart of Cow Hollow, among plenty of shops and eateries. The space itself is quiet, serene, and relaxing. The aestheticians don’t try to up-​sell too much on beauty products, which is nice. It’s a no pressure environment!
I’ve only ever gone for facials, which are awesome! But they have plenty of other services as well, like peels, lashes, and waxing. Be sure to come early if you’re driving, as parking in that neighborhood can be kindof tricky.

After using a GroupOn to check this place out and had a wonderful experience with Alyssa, I purchased the 3 Vespa Facial package for $ 180. Just came back for my first of the 3 and had yet again a fantastic, super relaxing facial and my skin looks fab!!! Thx again, Alyssa, and happy holidays — see you soon!

Had a great facial with Rachel at ModVellum recently! My skin felt great and Rachel was very helpful and informative — made some good recommendations…
Readying for my peel!

I loved my medical peel ! I got it one week before my birthday and my girlfriends were going «what did you do ?? You look amazing !!»
Ha ha great birthday :)
Thanks Rachel
I’m coming for another

The stem cell facials REALLY work. I just graduated to the Porcelain Peel and bought a package of those. After the first one I saw even more improvement in the texture of my skin.
I had gotten great results with their other products and peels because Rachel is totally incredible, however I have recently landed a job as a reporter so I just can’t have peeling skin.
Rachel told me about this peel and it works like she said it would. The great thing about it is that there is no scabby face or redness.
Nothing a little makeup won’t cover. They do require the products for this peel but I already had bought everything so I am good to go!

I had a really nice facial by Alyssa yesterday — I almost fell asleep it was so relaxing! She was thorough, friendly, and didn’t rush.
The only minus 1-​star is for their waiting room/​check-​in instructions. In their confirmation email it says to wait in the lobby — no problem. The only issue is when you get there, get to the top of the stairs, there’s one open door that clearly leads to a lobby. I sat down and waited for 20+ minutes and even started texting and emailing ModVellum to see if my facial was cancelled. Apparently you’re supposed to go to the *left* through a closed door at the top of the stairs where there’s a small, very inconspicuous sign that says ModVellum on it. Just a tip for any other clients, and hopefully ModVellum makes it more obvious. This is especially important for a spa because no one is going to start knocking on closed doors to check if it’s the lobby; being respectful, I think most people will gravitate towards a lobby where the only door in the hallway is open. Just a tip for management.
Regardless, Alyssa still did a full 50 minute facial on me, with no rush, despite the lobby confusion. I would definitely go back. :)

As a hair salon owner and being in the beauty industry, I have had more facials then I can remember over the past decade. This is the only facial that has EVER stood out to me. Alyssa is truly AMAZING! Book with this gal! I’ve read some mixed reviews on another gal at this salon, and I’m not sure how many others are woking here, but DEF book with Alyssa, if you want to walk out with more beautiful skin and an overall great experience. I will be back!
I now have the perfect esthetician to send my clients to when they ask about facials.
*Don’t forget the door code.

Alyssa is so awesome! She has really great skin so I really took into account everything she recommended. After I looked in the mirror post facial, I decided to commit to the process. Finally right?
I purchased all the brightening products which had a cleanser, at home peel, serum and luminous cream.
I had been coming to ModVellum for about 4 years. as a client of various staff, but never felt like making a huge commitment the until meeting with her.
Get the package like I did. She’s super sweet and she is gonna get my face ready for the holidays.
Watch out Beyoncé …lol

ModVellum is had offered up a real deal thru Groupon but trying to get an appointment with them is nonexistent. I had communicated & tried to set one up multiple times via email, the website & even resorted to contacting Groupon about my issues. If they want to lure & keep clients, they must have superb customer service & professionalism. I was looking for a potential place that was gonna do my facials & had ended up «twisting the arms» of Groupon reps to just refund my money. I ended up getting a facial from a reputable company at no hassle & at a much reasonable cost. I now have a better idea of who will do my normal facials & it won’t be ModVellum.
Attention Modvellum: if you dislike offering deals, don’t offer them. Also customer service is a must. I came in with an open mind & now made it up.

I bought a Groupon for a Vespa facial and had a really good experience. The facial Rachel gave me was good and my skin felt great afterwards. When I was there, she told me about the chemical peel series of 4 + product special. I initially felt like I was being upsold on services/​products, but after going home and «sleeping on it» (and my skin continuing to look/​feel great), I decided I was ready to take the plunge and do the chemical peels. Plus, as a business owner myself, I can see how some of the reviewers think they are pushy with products/​services, but conversely, I think they really believe in what they do is THE BEST and want everyone to be able to experience the results they are able to deliver.
I will say that it’s not a cheap investment, but now after my 3^rd peel, I can honestly say my skin looks AMAZING!!! Better than it has in a long time (like people stop me and tell me my skin looks great…). The peels were able to get rid of those annoying tiny bump breakouts on my forehead and the pregnancy melasma on the tops of my cheeks, and overall just giving me skin a healthy, smooth glow. I also have used the products and as someone that has been a life-​long product junkie, ModVellum’s products are really high-​quality and works really well. I feel like each product was very carefully chosen to fill a specific skin care need, rather than just putting a bunch of products out.
The ONLY downside is that logistically, it’s hard to have your face peeling for 5 – 7 days and if you do it, you need to prepare for that and appropriately block off your schedule. The really scary looking part of your skin falling off (which is what you want during the process) happened for me around Day 4 – 5, so maybe if you do the peel on a Wednesday and go into the weekend, you might be able to minimize some of it. This logistical issue seemed to be the only drawback for me. If you are able to the time to do it, I HIGHLY recommend it!!!

I have been seeing Rachel for a while now TECHNICALLY.
I first went to her like 5 years ago because my physician refers to her, but then she had her health issue and decided to hire a staff instead. It was a bummer to say the least.
So when I got her email saying she was back It was a no brainer for me :)
I really admire her extertise and the fact that she knows how to do the Arbutin?/stem cell therapy.
I just signed up for one of her packages because it includes more than the a la carte services.
I really see a lot of brightning with the combination of peels and the Artifact products.
I am her client for life.

Bought a Groupon for a Vespa facial and easily booked it online for a Sunday morning. I was able to find easy and free street parking right outside which was great for me because I was rushing, worried I’d be late for the appointment. When I came in, Rachel was just finishing up with another customer and politely asked me to wait a few minutes. The interior is cutely/​modernly decorated and has a pleasant ambiance.
Rachel asked me about my skin and gave me some good advice about exfoliating more. The actual facial was great and she explained exactly what was happening every step of the way. She was friendly and made sure I felt comfortable.
At the end, I was shown some products and felt a little pressure to buy but I’m actually glad that I did because my skin has improved! I was even given some small samples of other products to test. I use the pink exfoliating wash daily and it has really made a difference, getting rid of a lot of roughness I’ve had due to improper exfoliation.
My skin feels and looks better and in the end, I had a good experience!

First time customer and extremely satisfied! My facial was with Olga and she was great. I felt very comfortable with her. She was courteous in making sure I was comfortable with hand pressure and I love how detailed she was with my skin.
I love products and I love taking care of my skin! Having someone with over 9 years experience go over my skin was very helpful.
I did by some products: exfoliating wash and luminous serum. I was explained exactly how to use them. I can’t wait to use them daily.
All these complainers on Unilocal… Seriously read the fine print you are no exception. You make an appointment be there on time, it’s so rude to make other people wait because you could not keep track of time.
I look forward to my next facial!