Moving Star

Excellent movers. They did a very good job. We are very happy about the move. They patiently fixed all the furnitures. Apart from that we also requested them to put our old furnitures in the trash area and they did that as well. I would definitely go with them again. Highly recommend these guys. Both of them are very soft spoken and never showed any rudeness. Great job guys. Keep it up!

We just had Jack move us from SF to Seattle and they did a perfect job. Price was very affordable, they worked extremely hard and were a pleasure to deal with. We pre-​negotiated the tip to avoid any issues and there were none. They helped pack before leaving as well as setup all of the large furniture in the new house. I actually tipped them even more than I had negotiated because of how hard they worked and absolutely nothing was damaged. These guys packed the truck extremely carefully. Great job.

These guys busted their humps moving my kitchen cabinets and all my appliances from my garage to my living room. The fridge was a pain in the butt but these guys sweat it out!
Very affordable too!

Inexpensive, high quality moving service. Would definitely use the, again.

I will try to be fair in this review. The move itself: they did a good job and were super fast. However…
they were half an hour late (with no notice — i had to call and text many times and did not get a call back). this after confirming the day before AND the morning of.
Also…beware…the guy asked for MORE tip! We were generous with our tip, even though they were 30 minutes late. So unprofessional.

That is shameful that the company has tried to say I was a previous employee on some kind of revenge. Own up to your practices. Everything in my previous review is true, comports with what other customers have experienced, and Moving Star knows it. I’m a 5’1″ 105 lb asian girl… and definitely have never worked on your moving crew. Shameful that you would lie…
Rather than making up bogus stories when customers aren’t satisfied, Moving Star should aim to improve its business practices. ZERO STARS
If you hire them, expect that they will demand a 45% tip out of you and won’t leave until you tip a hefty amount. It was actually quite scary.

These guys were so rude at the end of a 10 hour move! two bedroom to a one bedroom move 10 HOURS. no stairs pick up, first floor drop off
they also got lost for 2 hours from Marin to The City Really!!!
They demanded a big tip
I paid the 10 hour at $ 65:00 per hour to include their time being
lost! and 30 each in tip that they were in my 90 yr old Mothers face
demanding more money!
They told me the move would be 3-​half hours
Very unpro and elder abuse
it’s hard to find decent honest people
and yes did not speak English whatsoever.
The owner said he did not move the guy who posted a bad review
yeah right!
I do not see how anyone approves of them

These guys were awesome! They were two of the hardest and fastest movers I’ve ever seen and were very careful with all of our stuff. When I originally called Jack, I told him that we were moving from a small 1 bedroom in SF to a house in the East Bay. I didn’t think that we had that many items to move and so when I asked him how much time it would take, he estimated around 4 hours. Little did I realized that we had so much stuff, it literally filled their entire truck. The movers hustled with everything they had and managed to get us in and out within 6 hours — a feat that would likely have been impossible for any other 2 movers. I highly recommend Moving Star for your next move!

Moving Star is a great company. The movers were friendly and very professional. My furnitures were handled with care. I’m very satisfied with their service. Would high recommend this company if you need help moving.

I wish I could be as enthusiastic as the other reviewers here. I selected SF Moving Star because of the excellent Unilocal reviews and because they were close by the house I was moving from. Jack Huang is personable and eager to please. When he was there, things went well. Mine was a complicated move and both Jack and I seriously underestimated the time and space it would take. It took 3 fully loaded trips to move me from San Francisco (both home and office) to Vallejo. I thought he was bringing a large van, but they used the same 13′ truck each time. Things were a little looser than I’m comfortable with. I’m OK with a verbal contract, the terms were clearly stated. They arrived late each time. On the third day Jack asked if they could come a half hour earlier, which would have been good. I busted my butt to get back there to meet them. They were 45 minutes late — they stopped for lunch (I didn’t). This put us right smack in commuter traffic. Most of his crew is hard working. The second day Jack wasn’t there and things did not go as well. His guys barely speak English and were constantly yelling at each other. And they were clearly aware they couldn’t get everything into the truck. The new guy was noticeably slower paced than the others. Their English improved when it was time to ask for a tip. I had checked the industry standard online where they recommend 5% tops. I paid 2 of the guys a little better than the third. They all insisted that the third guy be paid the same and I complied. Jack was back the third day with a different, much better crew and everything went well. The subject of tips came up again and I explained how I had paid the others better than what was suggested. He said folks normally pay them $ 7 or $ 8 for each hour of the move — I thought I had done better than that. But he meant for each person. All told, this move was no bargain. I am happy to recommend them for small moves, but not for anything complicated. They are not shy about asking for tips, so know in advance what you are willing to pay.

Jack and his team were fantastic! They showed up on time, and worked quickly and tirelessly all day. We had a huge moving job and they got it all done in 9−½ hrs! Didn’t break a thing, never complained. Fees were very reasonable, exactly as quoted in advance. I absolutely recommend them, 100%!!!

While bashing about trying to figure out how to move too much stuff into too few places, my daughter brilliantly found Moving Star to help me with my move from West Oakland to Moss Beach CA. Not a long long move, bu daunting enough. Jack and his guy showed up 10 minutes early, gathered up my stuff and were away from the East Bay house in less than 45 minutes. I despaired that they would be caught in afternoon rush hour traffic on the Bay Bridge, or nasty SF stuff, but they made it to the house in MB in 45 minutes… just 10 minutes longer than normal! They unloaded and arranged nicely even without me there and when I did show up, they were calmly waiting and having a nice time looking at the ocean and surroundings. Great work, great attitude, professional in every way. This is what a moving team should be about!!!

Excellent experience with Moving Star. Jack and another mover moved us from Noe Valley to the Excelsior in 3 hours! They were extremely quick yet careful. I am very happy with this moving company and will definitely use them again in any future moves. Highly recommend!

I’ve used the SF Moving Star for a move across town, and they were fantastic!
The two men team came on time and got to work right away. I was a bit concern in the beginning because I have quite a few pieces of large glass furniture, but there is nothing to be worry about with these guys. They were professional and handled all of my furniture with care. I don’t wish to move anytime soon, but if I ever do… I will not hesitate to call them again.

we moved a few days ago, and everything well very smoothly. nothing was lost or damaged. The two guys came on time as scheduled, they were very friendly, very professional, i’ve seen some movers move faster but these guys were not slow.
I was very happy that they took really good care of my huge TV and the clothes i didnt want to fold.
it was $ 80 an hour, for 2.5 hours. Everything considered i was happy with the service andi would recommend it.