Nine West

I’m not sure if the device could have been any worse. The girls looked like so unhappy to be there. And wow, they looked disgusted that I actually wanted them to go in back and get some shows to purchase. Avoid this place like the pleg

I worked here 10 years ago (in HS) now I’m back to working in the area and stopped by to check out their boot sale. Got some killer boots at a great price BUT the customer service is HORRIBLE. Rude, they don’t acknowledge you, or approach to ask if you need a size and when you go to them, they don’t look at you till they are done w/​their offtopic convos with each other. I went in here 2x in 2 days and service sucked both times, got my cute shoes on sale though. Rather shop online next time.

yeah not so in love with this nine west location. i had ordered boots from them online, hated them and wanted to return them so i walked the half a block from my job to this store and wow could the staff be any less helpful? at one point i heard a girl explain that shes tired of running back and forth getting people shoes. bummer.
But hey, for inexpensive cute shoes you can’t really go wrong!

Three of us came into this store specifically for one of us to try on some boots. The young girls that work at this store need to learn some manners and the meaning of customer service. Last time I checked, they get paid to help customers get shoes in different sizes so they can try them on and hopefully make a purchase. Instead, a couple of them stood around looking down on us and the other people that walked into the store. They acted like they were doing us a huge favor — and we only asked for about 4 pairs of boots since they were out of this one or that one in the right size (it was not as if we were trying on 20 pairs of shoes just for the fun of it). We also asked for those disposable socks and one of them snapped «We don’t sell peds here!» And another one finally gave us a couple of those sock/​nylon things. I can sum it up in one word: Rude. Not coming back to this store ever again.

I normally don’t write about chains… until they do something to really piss me off. I’ve purchased a few pairs of shoes here in the last few months, and the quality has been absolute CRAP… and their customer service is absolute CRAP. When Nancy Sinatra sings about boots that were made for walking, she must not have purchased them from Nine West. My black vampy looking boots that were made for walking didn’t even get 2 months of reasonable wear before the sole wore out and a hole developed. The bitch manager refused to look at them, then the moron gave me the wrong # for customer service… so basically I have to mail them back to QA at Nine West at my expense so that they might possibly issue a credit. Lots of hassle and aggravation for cheap shoes. Definitely won’t be shopping here anytime soon.

I love designer shoes as much as the next girl. Yet, I don’t have the Nob Hill/​Pacific Heights budget to spend on the latest trend. Nine West manufactures a decent shoe, not as comfy as other manufacturers, but I’ve definitely received a handful of comments on some of my Nine West shoes. They must be doing something correctly!

Yeah, yeah, what am I doing reviewing a chain of stores who pretty much make decent shoes for a decent price? That last sentence is exactly why I’m writing this. As much as a snob I can be about shopping for certain things, I can’t bring myself to put myself in the poorhouse over cute shoes. Nine West is great at translating (copying) the latest styles from the runway at a fraction of the cost. Most of the trendy stuff is around the $ 69 to $ 79 price range. Not a bad chunk of change. And the shoes are made well enough (usually) that it will carry you through a couple of seasons unless it’s super trendy then maybe just the one.
So if I can find a similar looking style here for cheaper then I’m in. Because sometimes it’s nice to know that I can exhibit some self control.

Captain America and wifey were at the 9 West store in Union Square to buy couple pair of sandal and handbag for her work and a probable gift for her friends baby-​shower this upcoming weekend. Matt has no clue on this popular lady’s store, so Matt sat there and chill.
There were only one lady shopping at that store, which basically means that wifey had all time in the world to try on most of the pumps, high boots and strap sandals. One of the over-​calf boots went pass her knees. Matt can’t believe there are so many different kind of lady shoes. She didn’t like any of the handbag selection, so she bypassed on buying a handbag at 9 West.
After all said and done, she bought a pair of comfortable Edaline Mule Sandal for work, a black high-​heel tailor shoe and a gift certifcate for her upcoming party. She paid that painful bill which was unbearing to know and watch. Now Matt knows how does a typical woman like wifey with the ultimate «HIGH» feeling shops at a department store.