Norbert Cronin & Company

My experience working with Norbert Cronin & Company for both my auto and renter’s insurance has been excellent. The staff is extremely knowledgable and responsive. Michael Cronin has repeatedly been proactive and reached out to suggest lower rate options as well as approaching deadlines. Truly excellent service! I wouldn’t use any other insurance company and highly recommend them.

Jim Cronin rocks! He cut through all the Anthem Blue Cross red tape and their excuses not to cover me. He’s also quite hilarious.

I first used Jim Cronin of Norbert and Cronin for my homeowner’s insurance. He not only was cheaper than my previous insurance company but he actually came to my house to inspect it. Can you believe that… someone that actually still makes housecalls!
I also told him that I am not the needy type and will hopefully hardly ever call him, but if I did, I expected him to return my call within 24 hours and he has never failed me.
Fast forward a few years and I finally got fed up with paying the high price of my then car insurance company. I made a quick call to Jim and he bundled my home and car insurance together and I ended up saving a considerable amount of money.
I cannot say enough about Jim Cronin’s customer service as he always returns my calls and is more than willing to answer any questions I may have. Additionally, he is honest and truthful and will not sell you more than you need.
All in all, I highly recommend Jim if you are looking to save some money on your home or car insurance. His son, Michael, also works for Norbert and Cronin and I am sure his father makes sure he performs up to his standards, so you cannot go wrong with either of the Cronins.
One word of caution: Jim still plays competitive basketball and if you ever play against him, make sure your health and dental insurance is up to date… his elbows are pretty sharp!

Excellent people to deal with. Always helpful, trustworthy, and gets the job done! Answers all my questions whenever I’m a little unsure of things and they’re always in a good mood, even on Mondays! Highly recommended!

Jim Cronin is exactly the kind of agent I’m looking for, trustworthy — perhaps a bit blunt, but I appreciate that. I know he’s going to sell me the best insurance for my needs, not his. He treats you like a friend, not just a client.
He’s a good storyteller, too.

It’s about that time, you know, every six months when you get the pleasure of either renewing your car insurance, or shopping around for something new.
I’ve had Geico for 6 months and I found their pricing to be a little bit high for them supposedly being the cheapest around.
So, I searched around for something cheaper. Then I remembered that Mercury Insurance gives discounts to teachers (shouldn’t everybody?). Got an online quote that was $ 200 less than Geico. Sign me up!
I put a phone number down, and within a couple of days, Mr. Cronin started calling. Cool, yea, I need to get this done. All righty, I’ll be down soon with the necessary documents. Well, I’m kind of a procrastinator of sorts, so Mr. Cronin had to call a few times, which was cool, because I sometimes need a little fire lit under me.
Their offices are conveniently located on Market and 2^nd. The ladies at the front are super nice and let me use the computer to print out my documents when I had printer issues at home. And Mr. Cronin was pretty easygoing and cool to talk to. All in all, it was painless, cheaper than Geico, and I was out of there in less than a half hour.

These people are unfriendly and incompetent