Oasis Vision Institute

As far as I can tell, the doctors are great, and everyone is friendly. However, they are severely overbooked. I waited for an hour and a half in a completely full waiting room to see the doc.

HIGHLY recommended. Oasis is my default go-​to for eye exams and when I need to reorder contacts.
— Dr. S. is extremely professional, and always happy to dive into as much detail as you need during eye exams
— Staff is very warm and friendly

I had an eye exam today. The Dr I saw was great. The staff was great too. My compliant is that I asked several times if there would be a fee attached to the visit; I asked while making the appointment over the phone, I asked when I got to the office, and I asked again when I read and signed the paperwork about fees. Each time I was assured that «no there are not any fees or copays with this visit». Surprise, surprise after my visit there is a $ 60 fee for contact lens fitting. How many times did I have to say I was here for contact lens renewal? I paid the fee. I did read the paper work that I signed that stated that the patient has to pay any extra fees associated with the visit. My bad. Way to be honest with your patients. I will not be going back.

It only took one visit at Oasis Vision Institute to realize I should have gone there from the start, for both my eye exam and spectacle needs. I searched high and low for optical versions of Ray-Ban’s clubmasters and was finally turned onto Oasis when I was about to give up hope. Once there, Rocio very carefully helped me choose the best color frames and walked me through all the bells and whistles that could be added on. She broke it all done with my insurance coverage and it was an extremely simple process.
Next time I need an eye exam, I’m going there so I can get an additional discount (through VSP) on my frames.

I have been going to the Same Optometrist for 16 years in my home town, and needed to find a new one that was in SF. I could not be happier with my visit. Rocio is very welcoming and friendly. She walked me through the papers to sign, Also someone called me two days before my appt to let me know what was covered my insurance and what to expect to pay, which was very nice of them. Dr. Schrupp was great! Easy to talk to and very efficient. I would recommend this office to anyone!

I love the people at Oasis. I use to go to Stamper next door but got tired of feeling like I was in a used car shop where it seems their main goal is to up sale you on expensive glasses and options before you leave. Oasis is casual, the staff is very nice and helpful, not pushy and they put me in better looking glasses then I seen at other places. This time I got my checkup done there and ordered and received a new pair of sunglasses. Paul Amore helped me and is so easy to work with. Laura Schrupp is the eye doctor who was just as easy to work with while getting my eyes checked. Rocio is always the best! Thanks to everyone there for always being great!

As someone whose had contacts since 6^th grade, I can say not all glasses and contacts prescriptions /​fittings are created equally. Dr. Schrupp has consistently provided the best prescriptions and lens fit I’ve ever had. Not to mention, she’s relatable, kind, professional, etc. And the staff have gone above and beyond to try and help me get the lenses I need in a pinch.

I just had a wonderful experience here. I ordered a pair of frames and lenses from *let’s leave them un-​named* currently trendy online company. Of course they arrived and weren’t really adjusted to fit my face. I called Oasis Vision Institute (I had never been there before) and asked if they could help. I walked in, was helped immediately (on a Saturday morning) and the woman was incredibly friendly, helpful, and adjusted the frames for free, no questions asked. I will definitely be going back the next time I need something.

Dr. Schrupp is awesome and the staff here is great and super friendly. I just moved to SF and lucked out in finding this place. I had a great optometrist where I came from that I had been with my whole life. I was nervous about trying a new place, but I lucked out in finding Dr. Schrupp. She was very friendly and thorough and explained what she was doing and things that would help my vision in a way that really made sense to me. Not only did she give me a thorough exam and a new prescription, but she suggested lifestyle and working habits that would help my vision as well. 5 stars well earned.

I went to this place because it had good reviews, but after dealing with the following, I suggest you go elsewhere.
My lenses got scratched. I returned them for replacements since I had a one year warranty, no problem. They replaced the lenses, but the replacements apparently had «spider webbing» (very fine cracks) on them which made my vision slightly foggy. This sometimes occurs on defective lenses. So, I returned them the next day and informed them of the defective lenses. The lady reluctantly took them back to have them replaced again… with a bit of attitude. I guess she forgot I was a paying customer who still had my lenses under warranty.
After I picked up my glasses the second time, she went ahead and informed me that if I find anything wrong with the new lenses that I would have to repay for a new prescription. WTF??! What’s the point of your warranty Oasis Vision Institute??!
To top it off, they replaced my lenses with the cheap version that scratch even though I had originally purchased «anti-​scratch» lenses.
Yeah, they’re helpful until your glasses/​lenses bust. Go elsewhere. Where the business values it’s customers and backs their warranty.
Not coming back here again.

I am ALWAYS amazed at the wonderful service that the staff at Oasis provide.
Dr. Schrupp is one of the best optometrists I have ever had. When I go in for an eye visit, her check-​up is thorough, precise, yet not hurried. (It’s amazing how many doctors out there treat you like cattle — Laura is NOT one of them!!) She’s friendly and personable, which makes it very easy to trust her expertise. When I asked about daily-​wear contacts which corrected for astigmatism, she told me they were available, but that she doesn’t yet recommend them because they’re still a bit new to market (so thus they’re more expensive and have some manufacturing bugs to sort out). Compare that to other doctors who would try to push you onto the most expensive product or procedure they could…
And Paul and Rocio are the absolute sweetest front-​desk staff I could ever hope for. They’re very patient even though I routinely try on dozens of frames when I’m looking for glasses. And when I had an «accident» with my glasses a few months later, they re-​aligned the frame for me right then and there!
As far as the location, it’s obviously convenient to BART. And their frame selection is great for me — I like a bit of pizazz in my frames, and they routinely get a nice selection of Italian and Japanese manufacturers (which I find myself drawn to). They also have more conservative and traditional frames too, if that’s your bag.
As they say on EBay, «A++++ will come back again!!!»

I spent the better half of a week trying to find an optometrist that carried Burberry-​brand eyeglasses to no avail until I came across this place. I emailed them and asked if they had the frames that I wanted, and if not, if they could order them. They told me they did not have them in stock but could easily order them. They ordered 3 different pairs that I was interested in. I was helped by Paul Amore (certified optician), he got the glasses in less than a week and was EXTREMELY helpful when I came in for my appointment (which I was able to book less than a week out). The office is very home-​y and the service is terrific. Everyone working there was extremely nice and very helpful. My optometrist was Laura Schrupp, and she was very nice, efficient, and professional. An overall A+ experience.
The biggest thing I liked was there willingness to order frames that they did not carry. Like I previously said it was next to impossible to find an optometrist that had such a wide variety of brands (including Burberry which you’d think would be offered almost everywhere but in actuality isn’t). And arguably more importantly, they ordered the frames free of charge, no hassle. Multiple other optometrist I had called stated that I would need to pay a fee to have them special order the frames.
So great job Oasis! Keep up the great work!!!

Wow! Just moved here from CT, and two months in, I wake up to an urgent eye issue… no doctors out here, no health insurance, nothing! I feel lucky this is the place I picked.
The reception staff was very welcoming and everyone I dealt with was warm and caring; making me feel at ease.
The eye doctor who examined me was professional, thorough, and caring. She came up with a decisive action plan to treat my corneal ulcer before it got worse, and provided tips on how to prevent these in the future.
This will be my new eye care place in SF!

I went to Oasis Vision Institute for an eye exam and glasses prescription. I was seen by Dr. Laura Schrupp and enjoyed her «chair side» manner. She was professional, friendly and thorough. The front desk staff were personable and friendly as well. I will be going back!

based on Unilocal reviews, i chose to come to Oasis to get an eye exam a few months ago which i had a feeling would result in glasses, which i had but had not worn in a long time (i needed them just for computer work and reading). i did a little bit of research before landing on Oasis — not having insurance really made my decision important because i needed the cost not to be through the roof.
everyone was extremely nice, helpful and patient. the man and woman who sit at the front desk and who work the floor are so sweet — it really seems like they know their patients.
i needed a new prescription but already had frames and the turnaround time was just a few days. when i picked up my glasses they fitted them, cleaned them, and let me choose a case. and just this past weekend i needed to get my glasses tightened so i came in and without any question on whether or not i was even a patient, they tightened and cleaned up my frames.
hopefully i’ll be insured the next time i need to get my eyes checked but even if i’m not, i’ll still go back.

I never thought I would write a review about optometry, but here I am. This place is worthy of it. They are attentive, thoughtful, accommodating, and honest. They singlehandedly got me over a 30 year fear of wearing contacts. They didn’t make fun of me! Helped me pick out an excellent new pair of frames while I stumbled blindly around with one contact in (I couldn’t get the other one in, OK?).
I have a feeling that I would make a pilgrimage to this place for eye check-​ups even if I lived far away.

I called up 10 different optometrists in the Noe Valley and Mission neighborhoods to price out the cost of a contact lenses fitting exam and to see whether they price match contact lenses. Oasis Vision Institute won by a large margin.
Whereas some other places quoted me $ 150 for the contact fitting exam, Oasis offered it at $ 40. (I’ve been wearing contacts for years). And there was no «new patient» charge that some other places had.
As for the contact lenses, they price matched the best price I found online and had the lenses shipped directly to me at no additional charge.
The eye exam was solid and eye dilation was a piece of cake.

This is for March 2009. Old review but forgot to post it! doh! ***
I have a bad habit of sleeping with my contacts and wearing them until I get an infection, I know… I know.
I have had an exam within the year but I needed to get more contacts and I desparately needed a pair of back-​up glasses. They were able to make a temporary eye wear for me while they made my real glasses so I could see! I was moving that weekend and I needed eyes!. Overall, friendly plce, they call to check up on you and Angie Lau, OD was amazing. very friendly knew her stuff — and its near my house in the mission —

This place has it all: knowledgeable, caring doctors, an awesome office staff, excellent frame selection, and it’s easy to get an appointment.
I’ve been working with Dr. Lau for the last 6 months after having an allergic reaction to one of my contact lenses and she has been nothing short of awesome. Very on top of things, friendly, easy to talk to and super nice.
Jorge is always friendly when scheduling an appointment and helped me pick out an awesome new set of glasses frames that I love. He has a great eye for face shape and style.
On Saturdays they are quite busy with lots of walk-​ins and can get a little behind on appointments.
Closed Sunday and Monday.

I am not a morning person, but when I am between jobs and am trying to max my bennies out before the insurance I have kicks out, I do what needs to be done, even if it includes an eye appointment at the asscrack of dawn.
So, no, I wasn’t as dewy sparkly-​eyed with freshness as I might have been, really having only the gumption to wash my face and brush my teeth as to not «Offend» the kind staff.
Then I got there, filled out my paperwork, and was taken through the initial steps of the exam by Jorge, who is SO adorable it made me want to take him to brunch and shopping.
Then I walk back out to the front to wait to see the doctor, and standing at the desk is this man in, like, totally amazing shoes with, like, a pretty good butt. I am thinking «OK, nice … shoes.» then I realize I am totally scoping out the ass of my soon to be optometrist, Dr. Vincent Dagron.
And that is just fine because holy pinoche, this guy is fiiiiine.
Like a BALD, Gallic Daniel Craig.
And of course he has A Ring on and triple of course I look like I just rolled out of bed and even though I know this is not to be, because, like two ships that bump together in the broad, broad daylight, it just ain’t happenin’, I still am totally smoted. Smitten? Smote. Whatever. I am sure Dr. Dagron (can you even SAY that without a frisson of lust? I thought not) has sleepy calipygian blond Negresses drooling all over him at 8:45 AM alla time.
Damn.
Just don’t tell the (guy who is not my) «boyfriend» that I have the hots for the optometrist up the street and the other day totally crossed the street to look into the window to see if I could catch a glimpse of his Franco-​American deliciousness.
Um.
Oh.
The service is exemplary and they take the stupid-​ass insurance that my FORMER employer «provided».
I have worn glasses for 33 years, and I know from a thorough exam.
Plus, this man used to design a line of eye-​ware, so he also has the fashion sense. Ask him about it.
No, really.
I had a great time just chatting away with him and with Jorge. It was like a funny, funny multi-​racial sitcom about nothing in particular, set in a funky hip neighborhood with witty gritty verite.
And a hot, hot French optometrist.
I was GLAD to have my eyes dilated. That meant I got the super-​up-​close examination
Rock.
It isn’t everyone who gets to see my macula up close and personal.
Alas, it ended too soon.
But now, as of today, I have a WHOLE NEW PACK OF HOT HOT insurancey goodness.
Mama needs a contact lens fitting.
A long, slow, careful, detailed… contact lens fitting… in the dark.
Oh yeah.