Office Depot

Granted, their prices and selection aren’t always the most stunning, but consistently all the staff have been wonderfully courteous, friendly and helpful — sometimes it gives the feel of being a family business — the staff seem to get along with each other well and that rubs off the right way on how they service customers. Others have commented on their price and selection — probably nothing more complex than an everyday barometer of rent/​salary costs for SF, and what high margin office consumables the neighborhood needs. My go-​to place for basics and their printing and binding service is very reliable too.

easy for me to get to small store but has what i usually need

My first experience with Office Depot was when I bought a PC laptop there many years ago. The laptop that I own now I had to go elsewhere to buy because Office Depot was out of stock of the model I wanted, but wherever you buy your PC whether it be online or another store, bring it in to Office Depot and purchase their Online Tech Support Virus Removal Service. They will download an icon to your PC laptop or desktop and after that you can renew online without bringing it in. It’s very affordable at $ 79.99 compared to $ 50 a pop to remove a virus without it. I get several virus’s a year and it seems it’s always at midnight when the stores are closed. You call them up, they work on your computer, you can watch them on your screen or you can leave and let them take care of it and they will call you back when their done. I can’t do without it and purchase it every year. The only reason I am giving Office Depot only 4 stars is that on two occasions the Techs were very rude on the phone which kicked their Unilocal review down a notch and ruined it for everyone else. As pissed off as I was at them, the other Techs that have helped me were very polite and helpful which far outweighed the two jerks that I got in the past, going as far as to break the rules and go beyond virus removal and help me fix Steam games that weren’t working properly and also install or uninstall stuff that I was having a hard time with. (Don’t expect that though because they aren’t supposed to. Only virus removal.)
All in all whether it be online or in the store the employees are polite and courteous, and like all stores that sell electronics some of the employees either know a lot or very little about the products that are sold there. If you need tech information ask the store manager, they have been very informed and knowledgeable when I have needed answers.

I called them for help and got an immediate response and they solved my problem within minutes. Love this place!

My go to office supply store when in need of something that just can’t wait a day to be delivered. They cram as much as they can into this small store to meet their customers needs, and I personally have found more than I typically need! Walked in for a couple of toners one morning and somehow ended up purchasing a pair of high priced celebrity endorsed headphones… There went $ 200+ that I keep justifying to myself as a present from Uncle Sam after a year of hard work.
The staff is always willing to lead you to the exact spot where the item you are looking for is located, and will gladly call around to other local stores or place an order for you if that item is not currently in stock. Came in one time months ago looking for items that were not in stock here but the Potrero Hill location had them and they graciously held the items for me to pick up same day.
My All-​Star for this location has to be Jean! Service with a huge smile, always willing to joke around and always puts up with our company card that some how got de-​magnetized and causes her to manually key in our information. I am sure I will be back next week for something so until then, keep up the great work!

I was there today with an extremely easy order that Michael, (yes, he and I share the best name ever ‚) helped me with. It took all of two minutes, even with me changing the order right before the final printing.
I don’t have a printer so I am at the mercy of a place like this. I was able to get the job done way under budget. I am so very happy I decided to go into your store and ask. Someone helped me when I was scratching my head in bewilderment, looking at the many different types and sizes of labels, and then directly taking me to Michael’s department. Here he quickly made a test printing, and I gave the go ahead for a printing of thousands of labels. Each of which were perfect.
My visit today, will bring my little start up company mucho business traffic. And from now, on all my printed needs will be with you.
I highly recommend to the corporate people to continue to have Michael @ the 3^rd St and market St store in San Francisco on your roster.

I come here for a lot of my office supply needs. They can have great deals on their pens. I can always depend on them when I need any office supplies.

It is close to my office and they have basic stuff. Other than that it aint that great. Three stars for convenience.

The prices in Office Depot must not be standardized throughout the chain as this store has some very high prices on many items.

Eh… this review is more for the pricing than anything else.
The prices here are amazingly marked up. It’s crazy how expensive it is. There is a limited selection of items as it is a smaller store.
The service is good here. The employees are mostly friendly and supportive. I just think the prices are insane.

Had to buy a gigantic whiteboard. No car would be able to take it, the employee said I could use their hand truck and bring it back. I walked 10 blocks back to my office. If I didn’t have the hand truck and would ‘ve taken me hours. Very thankful to the employee.

Whatever you do please don’t come here to send a package or letter. I’ve been here for 20 minutes and now my shipping info is lost in the computer and everyone who works here is about as helpful as the windows blue screen of death.

I visited this location after the package that I received had the incorrect item that I ordered. The associate gave me a refund, but did not offer to reorder the right items, nor did he apologize for the inconvenience.

Most of my Office Depot experiences have been positive so I like it. When I am in need of school and office supplies, this is definitely one of the stores I go to. Office Depot, Office Max and Staples are definitely one of the stores to go to when you need school and office supplies. The staff members and services are good so there is nothing I find to be of dislike.
BRIEF EDIT FOR 12/​22/​2013:
Here are the current hours of operation for this store I found on their website:
Monday 8 am — 8 pm
Tuesday 8 am — 5 pm
Thursday — Friday 8 am — 8 pm
Saturday 9 am — 5 pm
Sunday 10 am — 5 pm

I go there to get supplies for work and they normally have everything I need, but just not super impressed with this location. The staff is ok, they are usually pretty helpful. I feel this place is a little pricey though and this location is pretty small compared to the one in Walnut Creek, but this is the city and space is scarce. The location is great though right in the heart of the financial district and I can walk there from work, so I am happy about that. Overall, this location is ok but conveneient.

Prices are steep compared to Costco but Costco doesn’t have everything and the lines are hella long. Office Depot is convenient cause its downtown and I even returned something without a receipt!

Short but sweet: If this is what all urban Office Depots are like, I never want to go to one again. We couldn’t find what we thought to be the most basic of supplies. We tried to ask for help, but the employees weren’t having it. We tried to use context clues throughout the store to find these mystery items, but no such luck. It also was kinda stinky.
Oh, and they have just ridiculously narrow aisles. Part of the hazard of being in downtown SF, I guess. But that doesn’t mean I have to like it.
Not that I’m always on the lookout for the best Office Depot, but I’m confident this isn’t it.

Right before school ended this year, we got next year’s school supply list for the Kid. Why the school doesn’t just order these things in bulk (and at a significant discount) and bill us is beyond me.
Anyway, one of the items were a set of 5-​tab clear pocket dividers for the binders. Yes these are dividers that you can actually insert something onto the page side. I found a lot of colored tabs, no clear tabs. Just when I was about to throw in the towel and buy the colored tabs (teacher’s request be damned), I found these babies at this Office Depot.
Actually, I found the 8 tabbed version but a nice clerk came by and asked if I needed help. He helped me find the 5 tab set. Just for the great service and for the variety of inventory, I’m giving them 5 stars!

I truly appreciate the kind of customer service, in which my entire interaction with the person at the store — involves me inarticulately trying to describe what I’m looking for on the phone and the person on the other end — politely listening and playing along — attempting to guess what I’m talking about.
Even better — is when the wonderfully patient person offers to hunt around their store for me to find such object and explain to me the elaborate pricing scheme of the various types of said object.
Good customer service goes a long way — and this Office Depot achieves the distance.
Trust.

I went in looking for a 2011 wall calendar and while I managed to ask someone who knew where the three in stock were kept (front desk –not on a shelf– who woulda thought?) the selection was abysmal.
So I feel it must be said that I’m not a person who stares longingly at calenders counting down the hours until I can escape from work for a week and go to the Bahamas.
I’m a person who needs to list the stuff she needs to get done on a blank lined paper so she can remember to do it and can graduate on time. Thus a colorfully Hawaiian style decorated calendar? Is of almost no practical use to me. If anything it’s seriously annoying. However since nothing else was available for 2011, I was forced to buy it.
Man, I guess I’m just not your target audience Office Depot.