Peggy Newcomer, DO

I just had my first visit with Dr. Newcomer. Wow, she’s is a great physician. She has the best bedside manners of any healthcare provider I’ve visited (and I’ve visited over 100). And she inspires a lot of confidence in her clinical judgement. I’m really satisfied with how she’s handling my health issue. I enjoyed the visit so much it almost makes me want to be sick again so I can come back for a visit. :) If only my barista and bank teller was as delightful as she.

I’ve been seeing Dr. Newcomer for 6 years and LOVE her! She always makes you feel heard and has a very compassionate yet straight forward manner. I definitely like her new staff and it seems the move to One Medical was a positive one. It’s easier to make an appointment, get lab work done, etc.

I had my first appointment with Peggy Newcomer yesterday and I think she’s absolutely wonderful! I had no problem setting up an appointment, her staff are both professional and very helpful. The minute I walked in, I was taken in to my appointment a couple of minutes later, which is a blessing for a person pressed for time. Highly recommend this office!

I’ve been seeing Dr. Newcomer for over two years now. She has great bedside manners. She’s empathetic and understanding. She tries her best to help you with everything you’re having trouble with.
Since she moved to One Medical (they have an annual fee of $ 92?), the staff has been much more helpful and cheerful (the former receptionist wasn’t the friendliest person). They make it super convenient with scheduling, vaccines for traveling, etc. It’s well worth the annual fee.

She’s got OneMedical setup! What a great change!

I am a longtime patient of Doctor Newcomer but rarely (need to) visit her.
I sympathized immediately with the other complaints about difficulty in booking appointments. This was always a challenge in the past.
I heard only recently that she had moved to One Medical Group and, as luck would have it, had to schedule a visit this week. Imagine my suprise at the new ease and speed of scheduling an appointment. What a difference! I hope this is the new standard and not just a one off situation. I am seeing her in two days as opposed what, in the past, could have been much longer.
Here’s to change!

As promised, updated after the weirdness. She joined a new medical group and the issue seems to have been with her lack of admin support. Hoping the kinks are ironed out for good. I really like her.

Does this place still exist? I have called a bunch of times and always get the voicemail. The voicemail is constantly full except once I was able to leave a voicemail and my call hasn’t been returned.

I wish I could recommend Dr. Newcomer as she’s one of the few independent primary care doctors close to North Beach. I did a bit of online research and it’s clear she had a good following from her former practice.
Unfortunately she does not have good communications set up in her new practice. I called on Thursday — her answering machine said she was unavailable thurs/​fri. No problem, I called back Monday, office hours. I was directed to leave a message, which I did. Tuesday midday I still haven’t heard back.
I am a new patient and by just reading the other reviews it’s clear that existing patients have also had trouble getting into contact with her, getting calls returned when they’re waiting for results etc.

Despite leaving multiple voicemails and the message saying they would call back within 24 hours and that they WERE accepting new patients – they never called back. Thanks for caring!

Dr Newcomer is without a doubt worth 5 stars. Minus one star because the office staff is not so with it
I legitimately get excited to go to the doctor now because Dr. Newcomer is so friendly, non judgmental, and fun to talk to. She is absolutely wonderful!
Way back in February though, I needed the office to send me an updated letter of medical necessity and I think I’ve been calling every week to remind them to no avail. Sometimes I leave a voicemail and sometimes I get an actual person but they always say something to the effect of «Oh yeah! I think that’s been sent out?» every time… so be forewarned that you may need to be a nag if you need anything in between appointments.

Congratulations on your 5 different answering machines, I guess.
Neither me or my partner could ever get anybody on the phone, and none of our messages were ever answered even though the automated response told us to leave our contact information.
Seems to me there’s something pretty fundamentally wrong in ignoring patients calls.

Completely agree with the other recent reviews here. I really liked my first experience with Dr. Newcomer but now I cannot get an appointment. I leave voice mails (because every time I call I get the machine) but there is NO returned call. Is this business closed? Why would a doctors office just neglect it’s patients?

Dr Newcomer is great… the problem is that I can’t ever make an appointment.
I called the other day… they never called me back.
I called to make another appointment and they DID call back this time but I was in the other room. But now I have to wait ANOTHER day to make an appointment.
This is silly… She could be the best doctor in the world but if I can’t make actually SEE her then what’s the point?!

Similar to some of the other notes here; Peggy in-​person is pleasant and seems like the real deal. I’ve been coming to her for two years now, and have never needed much, so things were fine.
In the last few months, oh how things have changed. I had blood work done back in September. She called with the results as promised, but I was unable to call back and have an actual conversation. The receptionist is cold and apparently has access to all personal file information. I’ve never had a receptionist be so thoughtless and again. why does she have access to my personal file??? Shouldn’t my results/​tests be between me and the doctor? Apparently if you miss your results call, you have to schedule another appointment ($$$$, how great for them). I never heard back from Dr. Newcomer and ended up letting it go.
Now, I had x-​rays done for intense pain in my low back and hips. Apart from being scared of the possible results, I got another voicemail with results at 3PM on a Sunday. The voicemail was long, complicated, and left me with no contact information to even ask simple questions. I need an MRI and I clearly have questions before I go in for that procedure.
I attempted to get a hold of her this morning, and got stuck with the snippy receptionist once again. She repeated my results (again. isn’t this confidential???) and asked what the issue was. I said the issue is that this is all a bit overwhelming, and I’m essentially left to googling the large medical terms to try and understand what the heck is wrong with my hips!!! Insanity!!!
I got the ‘you need a follow up appointment’ response because the doctor needs ample time to discuss questions. I asked her «wouldn’t that be the same as if I had been able to answer my phone in the first place». Her response… «that is between you and the doctor». Oh is it? How can ANYTHING be between me and the doctor, if I have to pay $ 130 for each visit from my insurance???
The level of humanity and service is appalling. I can understand that doctors are busy and some things warrant an appointment. But simple RESULTS for the first time? I think we all deserve the decency of one phone call, not a voicemail, with important results.

I’ve changed my mind. Dr. Newcomer is a really nice lady but there should be some changes made in how her office works. On three separate occasions I left messages for the Doctor with her receptionist and never heard back. Each time, I ended up having to actually make an appointment just to ask her the question I had tried calling about. When I mentioned I called, she’d say she never got the message. When I expressed my frustration to the receptionist, she said the messages were passed on. Either way, I’m pretty frustrated at this point and I’ll be looking for another doctor. Oh, and the skin issues I was having back in April are still in full swing.

I have been a patient of Dr. Newcomer’s for the past 2 years but after today’s experience I will be looking for a new doctor who is more understanding.
It is really disappointing to have such an unyielding and irrational policy of 1) not allowing the patient to come in for an appointment but imposing a charge despite the fact that patient is willing to come in; 2) charge the patient despite the fact that the patient’s spot has now been filled.
For those looking for a new doctor, I would seriously reconsider as the doctor and her staff are completely unreasonable. I would also urge new patients to read the reviews on the doctor’s other business Peggy Newcomer and associates. A doctor should not be receiving consistent 1 stars in 2013 for her practice from various patients/​former patients.

I’ve been a patient of Dr. Newcomer for several years with no issues until now. I liked her very much actually. But now she is «and associates» and it appears I’ve been pawned off on one. The issue I’ve been dealing with this week, a serious allergic reaction to poison oak, has been dealt with so poorly and unprofessionally, I am absolutely changing doctors after this.
Calls aren’t returned, and when they finally are hours and hours later, it’s from an apathetic receptionist who has the most «who-​gives-​a-​shit» tone ever heard in the medical industry. I called first thing in the morning with a worsened condition (rash had spread all over my face, eyes swollen completely shut) and by the close of the day, I’m finally getting called back and told to go to urgent care. Really unsatisfactory care… done with this place. Looking for a new doctor as soon as I can see again.
10-​days in to this issue and I still cannot get an actual phone conversation with the doctor. Absolutely the worse care I have ever experienced.

Making time for doctor’s appointments is a pain if you work a lot, so when I was on the hunt for a new PCP I was specifically looking for one within walking distance of my office that could handle my «feminine care» needs as well.
Scheduling an appointment was super easy, although the appointment hours for first time patients are a little limited. At my first appointment, I had to fill out a bunch of information electronically. It was all pretty straightforward but there was A LOT of it. It would be better if they could send this to you before your appointment.
Dr. Newcomer was super nice and I felt totally comfortable with her. I asked her a couple questions and it seemed like she knew what she was talking about :-)
She referred me to a lab for some bloodwork and as promised they mailed me results with handwritten comments within 2 weeks.
Highly recommend her.

Oh hail yeah! They’re awesome. So I had an infection (twice) before and both times I called, they were able to accomodate me the next day due to the urgency of my problem.
Every other general physician I called listed in my insurance were busy and it was impossible to book an apptment. BIG plus! Thank you for caring about me!
I’ve never seen Peggy herself, but i’ve seen her RN (Elaine) I think who was awesome. Thorough but not overbearing or pushy, I felt comfortable with her. Also was seen by a nurse in training (Dez) who was great as well.
Great clean office, modern. Friendly people who don’t try to rush you and actually care about your health! Thankssss =) =)
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PS: Don’t be scared of hitting the message machine. They ACTUALLY call you back. I got a call back within 20 minutes.