Performance Plumbing

I am a property manager and have worked with Performance Plumbing for 3 years on many jobs in many different locations and situations. The greatest thing is the techs (who complete the job) are always available to follow up on the phone, explain the options, suggest best course of action. They have the owner’s best interests in mind. Also great backup in the office, they are small enough still so the office knows where the techs are and everything is accounted for. Highly recommend, one of my «go to» vendors.

This is a review for service done a few years ago. As I was having some ro work done in a skylight, I decided to replace the drain covers. After talking to the owner, I felt he had a very good understanding of plumbing concepts and was able to articulate the process and potential issues so I decided to use them. I don’t think they were the cheapest, but reasonable and based on his knowledge, someone I could trust. He replaced the drain covers, and mentioned the crud that dropped into the drain and mentioned snaking it, but did not do it at the time of the cover replacement. Well, it rained shortly thereafter, and guess what… it backed up and resulted in significant water leakage into the building. It took awhile to figure out what was causing the leak. I called him, he came out and figured out the problem and finally snaked the drain. However, no apologies, and no offer to make up for the oversight. Now, I am not sure if the moisture eventually evaporated, or I have a growing mold problem! Net, I think they do quality work, not the cheapest, but I feel should have acknowledged or offered something for their oversight. A missed opportunity for a good business practice in the service industry.

I can’t get these guys to come up when I search Google Maps, even when I put the exact address in…

Had an emergency so I found the closest plumber to my house. Figured I would find my plumber by distance. Turns out I wasn’t wrong, they were here in an amazing 5 minutes from the end of my call and fixed my leak in just 15 minutes, nice guys also. Highly recommend!

I am a property manager of an apartment building and have been working with Performance Plumbing for 3 years now.
1) They offer a window of time for appointments and stick to this 99% of the time
2) They are honest and thorough with their work. Mike has spent countless hours explaining things to me and making plans for taking care of the buildings drains and pipes.
3) They are great to use for a variety of work. Sometimes I only need them to simply snake a drain or fix a garbage disposal. Other times, it is replacing a hot water heater or responding to an emergency.
4) They beat out most competitors prices and offer higher quality customer service and work.
Overall, it gives me great peace of mind to know I have a plumber I can trust and can work with successfully.

Great service! Highly recommended. We had moved our stove for remodeling and noticed a gas leak. I called at 6 pm and Alex came at 8 pm. He even made a second visit 2 days later to help us hook up our stove and to check for gas leaks. Fantastic!

Had a great experience with these guys. Called today (Saturday) at 1pm and they were at my house by 2pm. Vlad was super helpful and explained what he was doing while he was doing it. It should have cost me $ 45 + $ 95 for both the sink and the toilet, but since he managed to knock both out in less than 30 min, he only charged me the $ 95. I really appreciate the honest service and not being nickeled and dimed. I will definitely be calling these guys for any future plumbing issues.

Another stellar job done by Vlad. Replaced 2 old water heaters on budget and faster than planned with no problems. On time on budget and extremely professional.

In response to the response — the appointment was NOT to clear a drain, it was to help me with my water heater that exploded. The other business that performed the work was very fast, friendly, and it was done to code. I notice Performance didn’t defend its price-​gauging in its response. Watch out for this one. See my initial post.

I think it was Alex who came this AM to unclogged the tub. Thanks.

I have known Mike for more than ½ of my lifetime — full disclosure. If you ever needed to trust someone with very high moral standards, expertise and care, Mike and Performance Plumbing team are your goto. Experience, quality of work, understanding of finer things about construction and how to build things so the last as long as possible is what makes a difference between an average Joe and someone like Mike and his team. If you want to have the job done right the first time, call them before having it done wrong and then having to pay again to do it correctly.
If you believe that as a customer you want to be treated with respect, understanding and honestly, and feel that being treated the way one treats own family is a good thing, do not look any further, because Mike is that kind of a human being.

Friendly family treatment from professional and knowledgeable people with reasonable pricing for a job well done. This is what you can expect and so fast to arrive as well. All around best plumbing experience ever!
p. s. Vitaliy is awesome!
Thanks Performance Plumbing. :)

this is my second review of Performance Plumbing. I’ve used this company a number of times over the past 10 years. They recently did a main sewer line replacement for my property in Nob Hill. They were efficient, thorough and did the work for a very reasonable price (not the cheapest quote I got, but far from the most expensive; anyways, you get the work that you pay for).
Vlad and Mike went over and beyond to get the work done in a very short period of time to minimize the inconvenience for the tenants. I highly recommend them.

I had my second clog in 9 months since I moved into my current place. The pipes are old and even though I do what I can to prevent anything but water going down the drain, I got another clog.
Decided to try Performance Plumbing this time and called around 11am. I was able to schedule a plumber to come between 2 & 4pm the same day. Received a call around 12 that he was running early and was just around the corner, could he come now?
Not only did he arrive early, but I was charged much less than what the last company charged me! The visit took at MOST 15 minutes to snake my drain and I can once again shower without standing in a puddle. Thank you!

You need three basics from a plumber: (1) they come when they say they will; (2) they fix the problem, and (3) the price is reasonable. Doing those three gets you 4 stars in my book. The extra star because Vlad is a very pleasant and articulate guy who explains things so that you can do the simple stuff yourself and not have to call him out every time. So, yes, as good as it gets.

Called these guys up…, some lady answered from her cell phone… I asked if someone could quote on installing a Noritz tankless and she told me nobody was in the office and hung up. Awesome! Can’t even get these guys to come out. How did they get any decent reviews with this being the first impression of their company.

I hate those kinds of days when your crazy mother starts flushing banana peels down the toilet. But when it happens, I like to call Performance Plumbing. Why?
1. They are responsive and honest. How honest? Bart Simpson, my plumber’s real first and last name, offered to show me the best way to use a plunger so I could do it myself next time and wouldn’t have to call a plumber again.
2. They are fast. Bart took almost no time to take my toilet apart and get the offensive banana peels — or “obstructions,” as he politely called them — out of the way.
3. They are priced reasonably. I was worried about how much this was all going to cost me, but in the end it was a really good price. I was really grateful.
4. They are bright and cheerful. These kind of days suck for me, but Bart was so nice that I totally forgot what a total pain in the ass it was to not have a working toilet and to attempt to fix this myself before they got here.
5. They are consistent. This is the second time I’ve used them and the service has always been the same. I am so grateful to have these plumbers — all Europeans by the way — close by. The next time I have to get banana peels out of my toilet, I know who to call!!!

We had an kitchen sink emergency on a Saturday night at 10pm. Water was backing up and we needed help that night.
I called them up and they showed up in an hour, and then a nice tall guy showed up! Mike has good energy and got the job done well and quickly. He also explain to us what is happening to the piping. We were able to get to problem resolved and go to bed feeling much better by midnight that day. Thank you for being there!

Seconding Carlos’ review below:
«Quick, efficient, and honest. They get my five stars.»
Also, I’d add reasonably priced to the mix. Will definitely call again, though I appreciated that Vlad said, «I hope you don’t see us TOO often.»

I had a problematic main sewer line (now replaced). My home warranty sent out some complete yahoo who used my own garden hose and left raw sewage in my back yard.
These were the «2^nd tier» guys that the insurance company sent out when I had to give the 1^st guys the boot. They really know their. uhh… sewage. Very professional, quick and on-​time.