Pet Food Express

I love coming here! They have so much cat food selection dry or wet. My kitties devour the wellness wet packets. I love that they have the buy 3 get one free deal. The staff is friendly and super helpful and the prices are affordable. See you in a few weeks.

Very convenient place to get your pet some food or toys. Plus, they have parking! My girlfriend and I have got some good deals on cat trees here; keep an eye out for sales.

Best pet store for your dogs.
Prices are a little high in relationship to ordering online, but they have all of the brands you can think of. For me, healthy dog food is very important and the same goes for their treats.
I like their in-​store dog wash. For $ 15, I can wash both of my dogs in the allotted time. They provide you with shampoo, conditioner, dryer, and towels. You’re also able to strap your dogs in the bath by attaching a «leash» to their collar. This is especially helpful for my dog who hates bathes.

Great selection of toys, food, beds and everything else you would want or need for Fido or Fluffy.
Easy parking located right on Market St. makes for a quick run by.
The folks who work there seemed only so/​so on product knowledge so I spent more time than anticipated on selecting products, but not everyone can have fantastic customer service.
Overall, good shopping experience.

The only reason I frequented this store where everything is way over priced for my budget was to buy the 40 pound bags of Feline Pine litter. Apparently, they don’t have them anymore and don’t seem interested in purchasing then for me.
Oh, but I can buy three 20 pound bags of litter and get 1 free. Oh wow. What on earth am I supposed to do with 80 pounds of cat litter in a San Francisco apartment?
Time for me to find a new store to buy what I need.

The thing that bugs me about Pet Food Express is the name… It’s not really an EXPRESS store considering they have almost everything, including a place where you can bathe your pup yourself! They have everything for your pet here– a wide selection and range of foods, snacks, leashes, harnesses, grooming care, etc. They even have portable pens, crates, and beds here! The nicest thing about Pet Food is that you can bring your pet in here and they can wander around. They’re always super helpful as well– nice place to bathe your dog and also take it out for some treats to ease the pain of the bath. :) While I’ve never utilised their self-​service pet wash, I’ve seen others do so, and they’ve had an easy time doing it.
I like Pet Food Express because they sell all sorts of amazing treats and food– most of the stuff here is top of the line. I’ve been to other pet food stores in the area and they don’t compare to the amount of high-​quality things they have here. They also have a ton of stuff– a wide variety and breadth of offerings for your pup. They only serve the best of the best, and I’ve had my foster pup eat almost everything they offer here. Pet Food Express? Nope. Pet Food Premium/​Deluxe/​Amazing.

This place is very nice. I recommend you buy your pet food here.

Awesome!
This pet store have everything! I mean everything!, treats, food, clothing, bed, training stuff.
All employees there are absolutely nice and they take good care of their costumers.
My husband and I take our dogs to the self service bathing pet area, with only one token which is only $ 15 we have time enough to bathe our 2 small-​medium size pets. It has different kinds of shampoo, dryer, apron so you won’t get that wet, they give you clean towels and also they have treats for your stinky furry friends.
We love it there, if you live in a small apartment and have no place to bathe your dog, go there! Best choice and so much cheaper than taking them to a barber dog shop and the best, you do it by yourself so your dog won’t get so traumatized (my dogs hate water and bathes).
Bravo!

This place is the BEST of the BEST. The employees are awesome — so helpful and they love animals. They’ll let you go on about some little issue your kitty is having and they listen so patiently and make great suggestions. They accept returns on everything, which is amazing if your animal suddenly stops eating the food you just bought 25 cans of. The store is fun to shop in — they have anything you need and all the good, non-​toxic stuff. And at this location (because they are all great) there are KITTENS! And other pets to adopt. It’s pretty awesome. I got my cat through Animal Care and Control and they gave me a 20 percent off coupon to this place and I’ve been a loyal customer ever since. Yay for Pet Food Express!

I wish I could give them 50 stars. We are currently in France and have been dealing with vets and friends helping us bring our cat back from death’s door step with acute kidney failure which came on suddenly while we were travelling. He is going to a friend’s until we get back and we needed to get them all new cat supplies. We considered Amazon for delivery, but knew they would not have all the great treats and familiar litter our little guy loves. I called our store on Market Street and Olivia spent probably a half an hour reviewing our extensive order, putting the cart together, and arranging the delivery. All of this for a $ 5 delivery fee. We have been going to this store since moving to the neighborhood about 7 years ago and this kind of customer service is completely normal from this organization. The workers are always helpful and the products are top quality. If you are lucky enough to live within a reasonable distance of one of these stores there could be no better option.

Great place! I asked for help with probiotics and the woman who worked there was super! She told me to buy some pumpkin and told me for better savings since my dog is smaller to go with tiny packets for .99 cents! And I bought some other anti diarrhea liquid medicine! It’s looks so clean there not to mention it doesn’t look pricy at all and they have kitty adoptions with a playroom (I took a quick peek)! And they have there own dog washing areas where you can wash your dog and the have a decent parking spot as well at least 12 parking spot! Well done!

I never write reviews, but after my experience at the Market Street Pet Food Express, I had to give the staff a shout out. I had been buying my dog food for years at Costco, a seemingly healthy organic grain-​free variety produced by Nature’s Domain. Upon opening a fresh bag and feeding it to my Greyhound, she became increasingly ill & had to be rushed to the vet. Clearly, I needed to find a new brand of dog food, but the choices were overwhelming and with a sick pooch on my hands I did not want to take any risks of feeding her something that would further upset her stomach. Enter Pet Food Express!
I went into Pet Food Express and was promptly greeted and offered assistance by a fellow named Chris. I told him my dog food woes and expressed my concerns and my confusion over the choices. He asked me what type of ingredients were in my previous food and he steered me toward a mild blend that would not upset my pup’s stomach and would be easy to wean her onto as she recovered. He could have easily dismissed my concerns as trivial and shoved a bag of dog food into my hands, but instead he was genuinely invested in my dog having a good outcome with her new food and her recovery.
During the rest of my visit at Pet Food Express that day I interacted with some of the other staff and each was just as friendly and interested as Chris had been earlier. At checkout, the staff continued to be friendly and concerned about my pup & even offered to have my dog food delivered! What a service!
All in all, my dog loves her new food & I would whole-​heartedly recommend this store & will be coming back soon!

I was so psyched when PFE started doing delivery, and at a vary reasonable price. It meant that I could buy large quantities of cat litter, important given that I have three cats. I placed my first order around 3:30 on the day of the first game of the world series and left the store so pleased that I’d have big bunch o’ cat ltter that evening. But my phone rang, as I was walking home with «Ash» from PFE on the line telling me that they would not be able to deliver my order till the next evening. I told her how displeased I was, that I was really looking forward to having my order that evening.
The order did come the next evening and the driver was friendly and was confused when I told him of the situation… said he was working that night before and would have been available to make the delivery.
Fast forward to this afternoon. I walked in at about 3:10 ready to pay for more cat litter. When I asked when my order would be delivered, all they could tell me was «anytime before 5». That doesn’t help me… how do I know when to be there? What if the delivery arrived before I arrived at home? Huh???
Two strikes and you’re out. What’s the point of delivery if you can’t tell a customer when the order will arrive?
I want to support a local business, but given my experience, why should I??? I’ll go back to buying smaller quanties somewhere else.

Pet Food Express donates all the food they use at the SF SPCA, that’s definitely something to cheer about. In addition, the staff is always super friendly and ready to provide support. The selection might not be as extensive as some of the big box pet food stores but the folks here really care about pets and the work they do. I would highly recommend Pet Food Express, I do all my shopping there.

Two small complaints about the bath area: 1) in the mornings, the water is very cold. Sometimes it takes the entire bath for the water to even warm up to room temperature. As my dog is already terrified of baths, this just adds to his torture. Perhaps a better hot water heater would help? Or warm up the water before the customers come in? 2) When the ground is wet, it gets very slippery. Twice I’ve fallen.
But those two comments aside, I’m still giving PFE 5 stars. Best bath stations in town. Best selection of healthy dog foods. Great employees (always very helpful and knowledgeable). Love that they have kitty adoption stations.
Really great local company.

This is probably the best you can do for a pet store in SF. There’s parking, it’s clean, the hours are convenient, and the prices aren’t absolutely horrible. Plus, they help out in the community by sponsoring the SPCA with all the dog food they need in their kennels.
I do wish they carried Merrick dog food, since that’s what we generally buy for our pup. But they do have high end (high protein /​animal meat) food here, I just prefer the non-​pureed stuff since it looks more like something I’d like to eat.

The SF ASPCA has a deal with this Pet Food Express where they are able to set up shop for cat/​small pet adoptions sometimes. We came up here for a specific cat and had a good experience. There was a small enclosed room where you could meet your potential animal and discuss the logistics with a staff member. Everything was clean and they had lots of toys and fun things for the animals. The rest of the store seemed well stocked and clean. I loved that they had their own small parking lot– a rarity in San Francisco!

This store is great. My biggest applause to them is there is a large freezer section of raw foods for cats. They have Primal, Stella & Chewy and a couple of other brands in nearly all the flavors for cats!
They also have a giant section of the freeze-​dried formulas in both Primal & Stella’s brands for cats.
The parking lot is small — with tight spaces though, so I try to go there during non-​peak hours if I have to be there. Muni is less than a block away.
They don’t carry Arm & Hammer cat litter though, I’m sure there’s some specific reason (blah, bad for the environment or something.) but I go across the street to Safeway and get that there.

A pet owner’s dream! Even more so for the pet. This particular store has everything you could ever think of or want for your little four legged domestic creature.
From various different kinds of specialty pet food to your ordinary kibble, bully sticks, chew toys, piddle pads, pet carriers, and even a station for pet grooming services, this can totally become your one stop shop for all your pet needs.
What’s pretty cool is that with Pet Food Express, they present a promise of low price guarantee where they will beat their competitor’s pricing by 10% if it’s 10 bucks or less and if it happens to be over $ 10, then they’ll beat it by a dollar. Uhhhhh hello?! A penny saved is a penny earned!
I mostly love coming here because the service is casual and knowledgeable. I always have to hold myself back from buying ridiculous things for my dog, but nonetheless, this is a great place to spoil your pet!

What a cool pet store! I’m so glad they don’t have to wear matching polos and khakis.
The staff is definitely the best part of this place. They carry all kinds of gourmet and high quality pet products from food/​snacks to toys and habitat. If you’re looking for pedigree and eukenuba or however you spell it, you will not find it here. Most everything is organic/​holistic.
Also a cool little grooming section too!