Polk St Florist

great service, flowers are always fresh and staffs are friendly.

DO NOT CALL THIS FLORIST. Friends sent an arrangement, paid extra to have delivered Christmas Eve. The flowers were never delivered. They called florist on Sat and they insisted they had made delivery. I live in an apt building where everything is logged in. They did not refund money.
I myself called 10 times this am and no answer. I went down to florist, their sign is partially removed and door is boarded up with lock on it. I sent picture to my friends and they called florist, who did answer and immediately were told money was refunded.
I just called again from different number and they are still taking orders???

We placed an order for flowers on December 23 to be delivered the 24^th. They were quick to take the money from our account… however, as of this writing, no Christmas flowers for our very dear friend.
We have a lot of family and friends in San Francisco and our advice; DO NOT use Polk Street Florists… unless of course you don’t mind making a donation, because your flowers certainly won’t make it to their destination.

Sylvia has the best heart! My mother had to cancel her flight to Virginia to see me for Christmas because she has the flu. I called Sylvia to order flowers and told her my situation and that I wish I could send soup to my mother. She offered to order soup from the restaurant next door and send it with the flowers! My mother will be so surprised and she will appreciate the love! Thank you Sylvia! God Bess you for your sweet heart!

I came in this morning to pick up flowers for a gf’s birthday. The florist was so nice and friendly. She helped me pick out flowers for the bouquet. I will definitely come back to support her business. The bouquet was beautiful.

Everything I needed. Friendly, helpful, efficient. I called and the woman I spoke to made the ordering process easy. Flowers were delivered when promised to a location that is somewhat difficult to find, and most importantly, they were beautiful and exactly as promised. I would definitely use them again.

WOW! Not only were the flowers beautifully arranged and delivered on time; the customer service was top notch. My sweetheart traveled to SF for the week, I wanted to surprise her with flowers. From across the country the people at Polk Street did an amazing job and my lady was elated!

Sylvia is great!
She’s super personable and friendly. She has a great passion for what she does and works very hard to keep this business going. She has been my go-​to flower lady for ~4years now and she’s never let me down.
She’s gotten to know my favorite flowers and my favorite color combinations. She’s reliable for when I’ve needed walk-​in bouquets and for when I’ve placed orders in the past. She’s funny and has definitely tried to tend to my needs. I’ve always recommended people to go to her and I’ll continue to do so!

I ordered flowers, in honor of gay marriage equality, to my cousin and his spouse. Unfortunately, I gave the wrong address and phone number. Polk Street Florist was truly amazing and gave the BEST customer service ever! First, the driver went to the address I gave them but couldn’t reach my cousin by phone. Polk St. called me and received the correct contact information from a neighbor and kept me informed. They went above and beyond and I truly am grateful to them plus my cousin and his spouse loved the traditional arrangement!

MEN — PLEASE BE AWARE
My husband has been going to this flower shop for the past two years. He occasionally bought me bouquets or single stem roses from this place several times and he tells me how nice the owner is. What he failed to mention all these times were HOW RIDICULOUS amount of money she was charging for these flowers! Of course the owner has been super nice.
I get that men may not be very good at gauging flower prices and as long as the owner seems nice enough they will go back. I just found out that the flower arrangement my husband got me for this year’s Valentine’s Day (which included 2 gerber daisies, 2 orchid stems, 1 white lily stem and lots of green fillers) for $ 75. I was blown away when I found out.
I know Valentine’s Day arrangements cost more but I could not believe how this lady could charge $ 75 for gerber daisy arrangement. If there were some roses or tulips or any other pricier flowers, she may be able to justify.
I cannot help but be upset at how this lady could take advantage of sweet men trying to do something nice.

I met Sylvia by phone. Talked to her about my plan to surprise my roommates. And it turned out she even surprised me too with the bouquet delivery. Helpful, great courtesy, and amazing color arrengement. i cant ask for a better florist! Just make the call, tell her what you want, and she will help you to make it happened.
I will give more than 5 stars!

Sylvia is my go to gal for flowers! She is super sweet and knows how to make an amazing assortment of different types of flowers and colors. This shop is super cute and convenient!

Polk Street Florist is a great resource…
I started using them when my ex fell down stairs and shattered her arm. Polk Street got flowers to the hospital so fast they almost beat my ex there — very impressive service.
I had an embarrassing situation when I tried to reach out to a widowed friend in the Seattle area. When sending her flowers they could not be delivered because she flipped out and very quickly sold her home and disappeared for a time. When the Seattle Florist tried to deliver they found an empty home and a disconnected phone which was very embarrassing to me. With the situation I got a refund minus the expenses the Seattle Area florist incurred in trying to make the delivery.
My situation was embarrassing and difficult but Polk Street Florist handled it professionally and with kindness.
I highly recommend them as they are dependable and professional…

My boyfriend surprised the shit out of me by having a bouquet of flowers and box of chocolates delivered to my office. There was no occasion. The arrangement was absolutely breathtaking– orchids and lilies in deep pinks and contrasting white with lush green accents. I know my bf knows naught of flowers, so I imagine he showed them pics of the potted plants in my apt– orchids and lilies in deep pinks and white. Having recently ordered flowers for my mother and being thoroughly disappointed– I spent about $ 80 for a lackluster arrangement and botched delivery– I just wanted to take a minute to review this amazing florist who clearly did it right!

What a treat to have my call handled with such grace and compassion. I called yesterday to order flowers for a friend who is has to have her dog euthanized tomorrow. I called and Polk Street Florist was amazing. They even took the extra effort to find a doggy sympathy card to deliver with the arrangement! I would give more than 5 stars if I could.
My friend was delighted with the arrangement and especially the accompanying card!!!

First went to this shop, because the shop I usually goes runs out of Star gazer, which is a must for me!
Then through google search I ended up in this shop, and there’s a magnificent differences here.
First of all, I found out my old place gave me higher price (and I’ve been buying from this person for almost half a year)
Then this shop, from the out side, I immediately recognize she has abundance of flower; and all kinds of them; from orchids, wild flowers, peonies, iris, and my favorite stargazer.
anyways, when I started going to this place, I stopped going to my old places anymore. Part of it is because this shop always have the flower that I wanted; Peonies and stargazer!
Also, the lady in the shop is very kind and helpful.
She would ask you what is it for and pick the nicest one out. A very generous lady,
She gave me tons of expensive flowers for my bouquet when I’m only paying 25 dollars.
Also I notice she gave me discount once I started going more often.

I called a florist friend who has a shop in Oakland and she referred me to Polk Street Florist because she did not deliver in San Francisco. It took me a couple tries to get through (no answer on the phone) but I finally got ahold of a lady there. She was the sweetest person ever. It was already 5pm and I wanted them delivered the same day. She said she could deliver it to UCSF Medical Center by 7:30 p.m. Now that is service!
I ordered a new baby arrangment that I saw on their website and gave her the note that I would like to send with the flowers. It costed approx. $ 53 including delivery. Another store quoted me $ 75. I was flabbergasted.
Very satisfied and will recommend them for your floral needs!

Drop dead, amazing! I am writing an elaborate review because this place deserves the recognition and my appreciation for such a beautiful product.
Best florist I have ever worked with! Sylvia always works with me to create custom arrangements. I have texted/​emailed pictures of ideas and she creates these beautiful masterpieces. My girlfriend is a designer, so it’s important to me the arrangement is beautiful, artistic, and unique. Each order I become more impressed each time!
Because I live outside SF, she communicates all details with me via phone and text message! Sylvia has even gone to stores to find unique pieces to compliment the presentation and sends me pictures of options!
If I could give P. S. Florists 6 stars, that’s what they would get because that’s what they deserve. Flowers always arrive within the delivery window too. I am blown away with how much passion goes into their work here and how good they are, 5 stars for sure.
Definitely call them and ask for Sylvia. You will get a great arrangement for a great price and will make that special person very happy — works every time! I will never order flowers through the big online retailers ever again – give this a try to see for yourself.

Thank you again, Polk Street Florist for arranging another beautiful floral arrangement.
For my moms birthday a few months ago, I decided to pay a visit to Polk Street Florist again, as they really done me well on a second arrangement a few months prior.
I’m so happy I stopped by because the Tropical arrangement I ordered beautiful. So often, I’ve seen the same old tropical flowers in an arrangement, like the typical orchid, and bird of paradise, but I loved the variety of flowers the used. They did not used a typical tall glass vase for the arrangement, and instead used a very nice short, square green holder.
Flowers have always been delivered in a timely manner, so no complaints here.
Simply said, a quick little review update to Thank Polk Street Florist for another wonderful arrangement for my mom!

I write this review as someone who received flowers, not bought them. So, I have no information regarding price or convenience of ordering flowers. However, as a recipient, I was very impressed with Polk Street Florist. The owner, Sylvia, is incredibly friendly, generous, and helpful. When I was not home to get my delivery, she called me several times in a cheerful, polite voice to arrange a time for me to get my bouquet. When she found I wouldn’t be home until late all week, she said that she would have the flowers delivered as early as 8am to ensure that I would receive them.
Luckily, I had a 1 hour break in my schedule so I was able to pick up the bouquet myself. I don’t know how she knew, but the minute I walked in the door she turned toward me and said, «Naomi! You made it!» with a huge smile. I could’ve been any other girl, but somehow she knew it was me :) She gave me an extra flower that I could stick in my hair (and that smelled incredibly good like honey). My flowers lasted over 1.5 weeks and kept my room smelling super girly (i.e. amaaaaazing!). I was one happy girl: D
Excellent service. 1 star off because the last delivery is 3pm — inconvenient for all of us who work/​are at school during the day/​evening.