Post Street Surgery Center

My husband had surgery with dr. K last Thursday. Dr. K is a life saver. He’s a miracle doc! My husband had a herniated disc and was in horrible pain for about 4 months. The nurses and anesthesiologist were so friendly and and attentive. I really did appreciate everyone’s kindness.
What really mad me quite distrait was the fast that they made up pay $ 500 up front before any services could be rendered. They basically told my husband if you don’t pay we cannot do your surgery. I was so upset. We live in a fixed income paycheck to paycheck and there was no way we could pay that money.
Literally they money we did have in our account was to pay our rent. When I came in to the clinic to explain to the receptionist that we couldn’t pay that money I didn’t get any sympathy at all and she literally had a smirk on her face like saying I don’t care. I explained to her that, that was our rent money and if we could pay in payment and she didn’t seem to care.
Now our account is overdrawn and we can’t even afford to buy our Christmas tree. Mind you we have to young children. Thanks for the sympathy. Bottom line if you have a deductible or high co pay this isn’t the place for you. They don’t work out anything with you. No payment plan no NOTHING! Oh and to top it all off parking is the worse. They provide Parkin and it costs $ 30.00 are you freaking kidding me. And they don’t validate. This is all bad for a family that on a really tight budget

I needed to have surgery and my doctor uses this Post street surgery center. When I spoke with the biller, Ana, she gave me financial information and my co-​insurance responsibility info. Contrary to what the other Unilocal reviewer said, I felt she was very knowledgeable and gave me the all the information based on my policy… but I did call my insurance to find out what my policy was just to double check… I ended up going with Post Street because they ended up being cheaper than the other hospital my doctor has privileges at. The staff was very friendly and attentive. My first choice if I ever have to have surgery again!

I had a lovely and calm experience while waiting to have FIA arthroscopic surgery. I was nervous that they were running late but its surgery and stuff happens.
First of all let me talk about insurance. My feeling on insurance is a lot like Picasso’s blue period. Picasso went through this period when he painted mainly in blue and its not my favorite color. When there are painting from the blue period, I look at them quickly then move on. That means if a doctor is not in your network and you don’t like it, perhaps its better to go somewhere that you are comfortable.
Dr. Levy the anesthesiologist is fricken awesome and wicked funny. Before putting the largest needle in my arm that I have ever seen, he numbed the spot to insure I wasn’t in any pain. And he hit my one tiny vein without causing bruising and on the first attempt. I didn’t tell him how good he did, I didn’t want it to go to his head. He has a very east coast style with a dry sense of humor, I found his honest and straight forwardness refreshing. Before I went to sleep I remember him gently teasing one of the Xray techs for wearing a camouflaged lead suit. Seriously, everyone is really nice and down to earth. When Dr. Levy woke me up, I was so hungry. Not groggy or nauseous, jut really hungry. Seriously, if hes not in your network I suggest switching.
Dr. Sampson, who performed my arthroscopic hip procure, is a god. If I were religious I would select him as the pagan god of hips. After 13 years in pain, immediately following surgery I was no longer in pain. I have soreness at the surgical site but not pain. I already have more range of motion that before the surgery.
Dr. S is not in network, he’s not in anyone’s network. And you know what, its worth it. I am not saying that no other surgeon is as good, I am just saying I don’t regret spending a whopping amount of money my surgery.
Ana, the biller, must have been fine because I have no complaints. So A+ for Ana for avoiding my «anger-​dar.»
Someone gave me animal cookies when I woke up from surgery with tea. So cute, it was like I was sick at home with my nana.
This place is so much better than a hospital. While you wait for your surgery you will sit in a nice little room with your friends while watching TV, talking, or napping. There are no hyper germ infested children touching everything, no random people walking around with oozing sores trying to infect you with TB. Its just calm and quiet. And you will wake up feeling all better with a cup of tea and crackers.

Excellent surgical center. The surgeons are fantastic with great bedside manners. The nurses are great, too. That’s where it ends. The biller, Ana, is horrible. The anesthesiologist (Jeffrey Levy) is the worst doctor I have ever come across. Not only does he have horrible bedside manner and will jam the IV in your arm without any sympathy, he is out of network with every single insurance plan except for BCBS. You would think a surgery center, especially a large one like Post Street Surgery Center, would have an anesthesiologist who accepts every major insurance carrier.

Dr. Gordon is an amazing doctor and surgeon. I came into his office after a botched surgery performed by Dr. Robert Harvey at St. Francis hospital. Dr. Harvey drilled pins through my joint without actually stabilizing my hand fracture, then immobilized me in a cast for a month (i.e. messed up everything he possibly could). I was still in excruciating pain and had an unhealed fracture when I went to Dr. Gordon. Dr. Gordon performed a very delicate surgery to correct the fracture well after the initial break occurred. Thanks to him, and despite Harvey’s best attempt at permanently laming mu pianist hands, my hand is almost like new. I have no trouble playing the piano, typing on a keyboard, opening doors, picking up pitchers, and all the other things I worried I may no longer be able to do with this hand. Thanks Dr. Gordon. I highly recommend him to anyone in need of a hand specialist.

Does not accept Anthem Blue Cross, and possibly other insurance carriers. Seems to be a cash-​only location. .. users who cannot afford cash on the barrelhead should check first before using them.
They did a good job removing a painful benign tumor over one of my finger knuckles. So their competence is not at issue. .. only their availability from the standpoint of which carrier (if any) they accept.

I recently had meniscus surgery at PSSC following a sports injury. The entire experience went smoothly. Patient communication and attention to detail were astoundingly good, both before and after the procedure. This is not a large hospital where you will get lost and have to ask for information; instead of that, expect the physicians and nurses to introduce themselves personally and really answer your questions. Same for the office staff. Doctors LaRoque (orthopedics) and Levy (anesthesia) were great. If PSSC is one of your options, consider yourself fortunate.

BEWARE. DON’T BE DUPED LIKE ME. I needed surgery for an Achilles tendon rupture. As you can imagine, it is a very serious injury requiring prompt attention. Within a week, I was able to consult with my primary care physician and then a surgeon, and was advised to undergo surgery as soon as possible. My surgeon conducts operations at both the Post Street Surgery and St. Francis Hospital. My surgeon asked her staff to contact me to schedule an appointment and I received a call from Ana Duharte, the Facility Lead Biller at Post Street Surgery. Ms. Duharte, who I assume has extensive experience working with insurance companies and knowledge of insurance plans, informed me that I have a high deductible PPO plan and therefore it didn’t matter at all whether I had my surgery at Post Street Surgery (which is out-​of-​network) or St. Francis Hospital (which is in-​network). Ms. Duharte then went on to say that she could squeeze me at Post Street Surgery later that week but that I would not be able to get an appointment at St. Francis Hospital until the following week at the earliest. I found out later that day that St. Francis Hospital could also accommodate me that same week (despite Ms. Duharte’s incorrect statement) but their overall charges would be slightly higher. I was told, again, that it didn’t matter whether I went in-​network or out-​of-​network because I had a high deductible PPO and that Post Street Surgery would be out-​of-​pocket less, and I would also be less susceptible to infections there. I felt pressured and decided to go with Post Street Surgery, which was generally a good experience. HOWEVER, TO MY DISMAY, there was a huge cost for going out-​of-​network, despite Ms. Duharte’s various statements to the contrary. The huge amount (several thousand dollars) I paid to Post Street Surgery did not count towards my in-​network deductible or co-​insurance, which I’ve already exceeded this year, and I could have saved that entire amount had I gone with St. Francis Hospital. When I subsequently spoke to Ms. Duharte about this, she said that she made a mistake when reviewing my insurance information and thought my personal in-​network maximum was much higher (she apparently confused my family maximum with my personal maximum, which is surprising for a seasoned billing specialist). (I should note that it didn’t seem to bother her at all that I was out-​of-​pocket by several thousand dollars.) When I raised this during a subsequent follow-​up visit with my surgeon, the billing person, who worked under Ms. Duharte was horrified to hear about what happened and said that he’d check with the doctors (the owners of the facility) on this incident. When I called a few weeks later, I found out that that guy was «no longer working at Post Street Surgery». Not sure if this is a result of the whistle-​blowing exercise, but wouldn’t be surprised. BOTTOM LINE: the facility is adequate and I have no complaints about it, but BEWARE OF GREEDY MEDICAL PROFESSIONALS who will say anything to get your business, even if it means you will be financially worse off. Don’t be misled by the likes of Ana Duharte and all of the stakeholders who condone such actions. Don’t trust what they say about your insurance coverage, even though that’s their business too. BEWARE. DON’T BE DUPED LIKE ME.

Went here for my arthroscopic hip procedure with Dr Sampson. Having played rugby all my life, I’ve unfortunately been to the hospital a number of times, and this was such a nice change from the hospital. The staff were very courteous and the entire experience was very welcoming and easy.
Definitely make this your choice if you have an option.