Quake Structural Engineering

I am the HOA president of a Bernal Heights 9 unit 3 floor building built in ~1908 that needs some seismic retrofitting and general structural improvements. I was excited to get Tom Lutge over here for an assessment because his company claims to do both the structural engineering and the work. Most professionals I’ve gotten quotes from before seem to only do the engineering or general contract work, but not both.
On the phone Tom seemed quite knowledgeable and friendly, and offered to come by to take a look. Unfortunately, he was a no-​show for the scheduled time, and even after a few phone calls, voicemails and emails, I got no response. It has now been 2 weeks since the missed appointment and not a word. Perhaps something important came up? Regardless, this lacks professionalism.
Tom, please get in touch with me and I will likely modify this review.

My experience with this company was a nightmare. I cannot in good conscience recommend them for anything

Tom Lutge at Quake Structural is fantastic. I’m a Realtor and I very frequently have clients who are interested in purchasing homes that are 1.) in a liquefaction zone, 2.) have a brick foundation 3.) show signs of settlement 4.) were built before modern seismic building code requirements were implemented, etc. Enter Tom. Tom is a really phenomenal resource in this situation. He is incredibly knowledgeable about the local area soils, historical earthquake damage, and evaluating the structural soundness of a building. His style is that of an educator or advocate. he will be honest and up front with you. He won’t sugar coat it, but he is also not an alarmist. He’s realistic, he explains things VERY well in laymans terms, he provides suggestions and options for structural improvements, and he will even give you some ballpark estimates on how much certain improvements will cost. Buyers leave their consultations armed with the information they need to make solid decisions. Then, after closing. Quake can actually perform any foundation or structural improvement work for them! Best part is that Tom is a genuinely awesome guy. Happy, enthusiastic, and a pleasure to work with.