reWAXation

Came here for a wax and was really pleased with the results. reWAXation uses the hard wax, which makes it significantly less painful. Janessa was my esthetician and she had a great personality and was a wonderful conversationalist! Absolutely no awkwardness.
The location is very clean — Janessa wore gloves, never double dipped, and there are several treatment rooms. The only thing that was a little different was that the walls for the rooms didn’t go up to the ceiling, so the environment wasn’t super calm since noise from the hall could be overheard, and it didn’t feel as private as some other places that I’ve been to that really make you feel more isolated. That being said, it still felt private, and wasn’t an issue for me, so would definitely come back!

Great place, convenient location, awesome staff. I’ve been here several times and always have a good experience. Highly recommend!

Kelly is the absolute BEST! Really, the best. She knows what she’s doing, that’s for sure! Waxing can be painful. But not with Kelly! It’s actually the complete opposite of pain. It’s a pleasant experience! She’s great to talk to, and just a star overall! Highly recommend!

Service was great, not too long, great quality. Even my appointment were losted somewhere in a system, they were able to serve me. I’ve done Brazilian sugaring and full leg wax.

Ashley was super professional, accommodating. Highly recommended!

I would not touch this place with a ten foot pole. Turn away now because no matter how nice the woman waxing me, it does not justify how scarred my eyelids are.
I went in for a simple eyebrow and upper lip waxing and left with skin peeling off my eyelids. It has been 4 days since the wax and it still hurts to raise my eyebrows. I thought the feeling when I left was just the tingling that occurs sometimes after you get your eyebrows waxed, but I returned home to see burns on my eyelids. They were dark brown marks pretty far away from eyebrows, as if to test the wax away from eyebrows. I cannot believe a reputable establishment would not know the proper temperature to wax at. I will never go back here and I will continue to tell anyone who asks «about my interesting eyeshadow» about the painful aftermath of my experience at Rewaxation.

I’ve been going to Rewaxation for waxing for almost 2 years now. I first saw Shay, who made a wonderful impression. She’s incredibly professional and does a great job. Since, I’ve seen numerous members of her team, all who have been so well trained and are always really friendly. Yesterday I even tried sugaring for the first time — great for sensitive skin! I’m looking forward to seeing how regrowth goes and may switch to that instead. Regardless, all services are so reasonably priced and the atmosphere is comfortably laid back.
In all, I’m thrilled to have found such a consistent, friendly shop! I highly recommend Rewaxation, Shay, and all the members I’ve seen from her team.

Overdue review! A huge thank you to Janessa for patiently helping me get through my first waxing/​sugaring experience. Got a Brazilian and I’m not gonna lie — I thought I was going to cry like a baby if not for her. I’ll be back for round two!

I’ve had brazilians done by both Jennifer and Shay, and they were wonderful — great technique (painless, quick, effective removal) and thorough. I recently booked with another gal because neither Jennifer nor Shay were available, and I have to say that I was disappointed. She seemed sloppier in her work, and the process was uncomfortable — not all because of the situation which I’m 100% used to – but her technique. Where and how she applied wax was not pleasant. Also, she left quite a few hairs in, which the other gals were kindly touch up by tweezing.

If you want your eyebrows to be on point, and you face to look fresh as f#ck, see Kelly, she is awesome!

Great, clean place, and very professional. I continue to use them for all of my waxing needs :)

I can’t believe I’m going to say this about getting hair ripped out of my lady bits, but Jennifer made it nearly painless! Her technique is awesome and the results couldn’t have been better. She’s very easy to talk to and I was in and out in around 15 minutes!
After I glided back to my car proud of my shiny, naked puma (feeling like a million bucks), I logged into the website on my phone and made another appointment for exactly 4 weeks out. Hello $ 10 discount! Highly recommend.
I’ve found myself bringing up the subject of waxing to anyone who doesn’t run away in the opposite direction just so I can share my new find! Just don’t take my Sunday morning slot :) hehe!
FYI, there’s no obvious outdoor signage so look for a glass door between two other businesses. «reWAXation» is plastered all over the glass door, but you might miss it driving by!

I had SUCH a great experience at reWAXation the other day. Not only are the services top notch, but the customer experience was just perfect. Ashley made me feel totally comfortable, relaxed, and cared for. So nice to get both a wax and a therapy session!
Definitely recommend you check this place out and see if you can get an appointment with Ashley (I’m not sure if there are multiple locations, but she’s at the Bush Street one).

Had my first waxing experience with Ashley. She was great. Made me feel at ease while she performed the quick «procedure» with surgeon-​like precision. Red wine helped. Red wine always helps.
Quick transaction with fancy iPads. Love that they use Square, because my receipt is emailed to me. The one thing I learned from the movie Casino was «no (paper) receipts». I don’t need a paper trail that will let people know I get waxed from time to time.
The vibe is upbeat and fun. Great central location downtown. Coffee shop next door if you have a morning appt. I will definitely be back.

It was my first time ever doing a Brazilian wax. I have to admit I was pretty scared going thru the pain and letting someone else see my goods. But I love how Sally was very respectful and made me feel welcomed and open to continue my visit. I’m for sure going to come more often to San Francisco for another visit with re waxation.
Any by the way my boyfriend was very please with the excellent work they had done for me .
Thanks.

Well my last review was removed for «promotional content,» I guess for linking to a wax service with better customer service, so I’ll write a brief summary of my previous review.
The up to 20% off deal for return customers requires you COME IN within four weeks, not just book it within four weeks, which I found confusing but apparently am the only one. When I called to ask about this while on my way to my appointment, I mentioned I had referred three other customers but the reWAXation representative only heard one, said she would put it in my file, but then I was not given the discount.
My biggest beef is with the owner, who was quite rude and not at all accommodating regarding these discounts. I find it quite surprising that a company will ask a favor of its clients (to get cash), but then makes it difficult for them to get any of their proposed deals. I always made it a point to get cash before my appointments and now feel kind of shafted. Will not return.
The do a pretty good job, so I’m bummed I had such a negative experience with the owner. There is always a patch they missed, as other reviews have mentioned.

I was SOOO skeptical about this place — $ 30 for eyebrow wax seem NUTS! especially when there are so many other cheaper options that are good. However, I will say I’m a convert. My eyebrows have never looked better! They really listen look and analyze your brow so they get the best result. She used airbrush and showed me how to use a little eyeshadow to fill my eyebrow so they look even more sleek and perfect. I like my eybrows bigger and she was able to maintain a thickness without looking messy — I just can’t gush enough about them.
Yes it’s expensive and it sucks. But they are worth it.

FINALLY FOUND A PLACE TO GET A SUGAR WAX THAT DOESN’T COST AN ARM AND A LEG!!!
This place is great and affordable. I can’t remember my waxers name but I scheduled a new appointment with her for a few weeks later (only 45 bucks if you’re a returning customer). She did a great job. And although I loved my old waxers in San Diego, the girl at rewaxation was better with not «pulling» my hair when she was applying the sugar.
Only downside was the lack of parking. I couldn’t go until after I got off work at 5, so I had an 8 pm appointment. Maybe I had a hard time with parking because it was after people get off of work and come home? It wasn’t too terrible though, ⁵⁄₆ blocks away and still made it by 8:05. Just give yourself some extra time to find parking (and don’t try to squeeze in a 2 hour movie at the Metreon before you’re appointment, like I did, even if you feel like you’ll make it out in time hahahaha)

Pros:
— Kelly is the best! She has a really calm and relaxing presence and I liked talking to here
— super clean place. They use everything just once and throw it away after (gloves, sticks, wipes, etc)
— decently priced
Cons:
— this location is a lot darker and not as well lit as the Divisadero location
— another lady (not Kelly) did my sugaring here and I didn’t really care for her. She was rushing through the whole thing and when I got home, I checked and she missed a lot of hair.
Bottom line: ask for Kelly! Also, go to the Divis location. They have good prices for their good service.

Shay and the ladies at Rewaxation are fantastic! I’ve been going for waxes, sugaring, and tans for two years now and I always feel like their #1 customer.
My tan for Coachella music festival was flawless despite the hot temperatures. Wouldn’t choose another spa in the city!