Roaring Mouse Cycles

What a great place to visit, we wanted to bike but it was too cold, but a great place to ride with great views
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We’ll be back.

These guys are as good as it gets. Seriously. Great product selection. But most importantly, the best customer experience I’ve had at any bike store. Smart, efficient and not pushy. They do what they say they will at fair prices and with outstanding results. This applies to sales and service. I wouldn’t go anywhere else.

Had a low tire so I swung on in with my two dogs to get some air. Found out the Presta valve core had broken off, thought I would have to get a new tube. The helpful mechanic took out a specialty tool and removed the valve core and installed a new one.
I asked how much and he said no charge after filling both tires with air as I was managing the dogs. Left a tip and was on my way. How rare is that these days?

Great company. I just brought my bike in there and they fixed it immediately. No drama and great prices. I will be a customer for a long time.

I didn’t actually buy anything but while riding a bike rental from another business my seat broke. I was about 4 miles away from the bike shop and was determined to just finish our goal of riding across the Golden Gate. Once it became too difficult I stopped in to see if anyone at Roaring Mouse Cycles could help. They were so friendly and fixed me right up at no charge. Once I got back on I was better than ever. I just wished I had stopped earlier.

Roaring mouse is unbelievable. Last week I was on a hunt for a new bike and I knew exactly which one I wanted, but had some questions about the female specific size. I called every Specialized dealer within the Bay Area, and every single one was incredibly unhelpful and didn’t bother to help me look up the answers… until I found Roaring Mouse.
Brianna is a pro-​triathlete, and really knows her stuff! Chris (the owner) put me on the phone with her almost immediately (but after taking the time to look up Specialized sizing) and Brianna scheduled an appointment for me the next day. She spent over 2 hours with me, helping me get sized and testing out new bikes. She didn’t try to up-​sell me, which I really appreciated. I walked out of there buying my dream bike, and she said it would be ready for me on Tuesday (they rushed it so I can take it for the holiday weekend.) I just called in (it’s Tuesday) and it’s ready for me now!
Roaring mouse has the best service of any bike store, and I love that they have females who can explain and help out with bikes. It’s a lot less intimidating, and you know they get it!

Best bike shop in the Bay Area. Chris takes great care of everyone. Mechanics know how to service bikes correctly and get it done quickly.

Top notch service. Professional staff and very friendly. I went here after being hit by a car on a not-​so-​expensive bike and they walked me through the options for replacing some ruined parts.
Bike shop staff are not always straightforward communicators – sometimes you get some ego, sometimes you get some BS, sometimes some plain old distracted-​cat-​syndrome. These guys and gals are on point.

Snobby bike department… No how may I help you… But i did get a «R U OK» Im on a roll all misses for bike partsz. No

I emailed the owner, Chris, to ask him to recommend good bike shops closer to me in the Mission. I just moved to the city and have been really disappointed with the shop next door (getting mountain bikes serviced).
Chris welcomed me to the city and gave me the info I was looking for. A genuinely helpful guy and an experience I’ll be talking about for a while. Chances are I’ll be making the trip to Roaring Mouse soon and you should too.