Ronald Valmassy, DPM

I had a very positive experience with Dr. Valmassy and his nurse/​assistant. They were attentive, and patient in taking my history and understanding my questions and concerns. I received immediate assessment and adjustment of my orthotics. As is common with urban medical centers the front office is a bit of a medical factory, but the experience with the Dr. was first class.

I don’t get it. Dr. Valmassy was highly recommended to me, and I walked away from our appointment no better off that when I had arrived, and indeed, frustrated as he and his staff were disrespectful of me and my time. It started with my not being taken into my scheduled appt. until at least 15 minutes late. Then Katharine/​Kathleen could not have had much of a worse bedside manner. I have no idea why she met with me first as I had to repeat and explain everything to the doctor when he finally saw me. When Dr. Valmassy and I finally got going with our appt., Katherine walked into the room, didn’t give more than a cursory knock or wait for a repl, just walked in. She told the doctor someone was downstairs who did not have an appt. and would he see her/​him. He then excused me from my appt. shortly thereafter for what was supposed to be 20 minutes. I did not see him again for an hour. When I went to use the restroom during the «break» in my appointment, Katherine came up to stop me. «Is the other one full?» she asked. What other one? This was the one the person at the front desk had sent me to. No apology or anything from her, just a scowl. When I finally got back in to see Dr. Valmassy, he rushed through my appt., and never, during my entire time there, was I given the time to ask my questions and for him to answer them. I was rushed through this «second piece» of my appt. as presumably the doctor had another appt. coming or was done for the day. Very disappointing experience all the way around, and I do not recommend this place. Very below expectations.

Dr. Valmassy was warm and friendly, patient and kind with my 9-​year old son, and thorough and clear in his explanations to me. He willingly answered any questions, never rushed us, and just made me feel informed throughout the entire process. I felt very confident in his knowledge and quite pleased with his bedside manner. In addition, his staff are efficient (they made it easy to schedule the appointment coming from the East Bay) and kind. They also validate parking for the lot across the street — that was helpful!

I was referred to him when I broke my foot in a fall. He was great and he really listened to my concerns. He is very knowledgeable and got me back on the golf course with no complications. I would definitely recommend him to my friends. Your review helps others learn about great local businesses.

I was referred to him by another podiatrist who had retired. I was pleased with his service a few years ago and just revisited him. He is a good listener and is knowledgeable.

Dr. Valmassy is a very nice man and from reading most of the reviews a good doctor, but that was not my experience. On the first visit he was very attentive and told me my sprained ankle would be fine. It did not heal so he took an MRI and said I had torn ligament, then prescribed a boot, and still everything will be fine. 2 weeks later when my ankle was not healing he seemed confused or had forgotten what the MRI showed, forgot to mention I should have been soaking my foot until I asked, and was just so laid back, everything will be fine. Finally I went to another doctor and they told me I had broken my foot and needed to be entirely non weight bearing for awhile. When I read the MRI for myself it was explicit and is a lesson for me — always ask to have a copy of the report to take home and study. I feel like I lost a month of valuable healing time and hope I did not do more damage to my foot.

My whole family loves Dr. Valmassy. He has been taking care of us since my husband was pushing a baby stroller– and now our 21 and 24 year old kids see him. I referred all my friends who also think he’s the best.
He has great bedside manner, is a terrific doctor and really spends time talking to you– even calls at night to check in.
I don’t think you could find a better doctor– and not just in this field.

Dr. Valmassy was nice and took his time with me. Unfortunately it took several weeks for him to call me back after an X-​ray. I never have that problem at UCSF. Not sure if it was his staff that didn’t give him the messages or what he simply blew me off. That brings me to my second point. The staff is ghetto, rude and lazy. Just calling to schedule an appointment is annoying. If they don’t want to work why are they there? The staff will definitely keep me away from that place! Going to stick with UCSF and just wait for the appointment next time.

Super nice guy and very knowledgeable — at least about bio mechanic issues. I’ve seen 4 podiatrists in SF, and some are just sooo bad. He doesn’t compare with most others.
My only issue is that at the St. Francis Hospital location the facility fees for seeing him were outrageous. $ 100 one visit and around $ 400 the other visit. This is on top of his fee. I’ll never understand these crazy high facility fees. Insurance covered it, but it’s still BS.

Dr. Valmassy is wonderful, but the staff up front unfriendly, not returning calls.
I could not pay my bill at the desk. I had to research how to pay the doctor and the hospital the bill as they did not burdened updating my address I have given them during the time of visit. 1750.00 dollars later, I would expect better services. I am not sure that the staff of St. Francis is good for your reputation. I have to pay out of my pocket and for that kind of money I would like much better treatment!

Dr. Valmassy is wonderful, kind, professional, patient and extremely talented. We are a family of abnormal genetic issues and have been shuffled from doctor to doctor. Dr. Valmassy knows his profession; he has really worked to help improve our situation (Dr. Valmassy was referred to us by one of his peers, who does not practice in the same medical group, town or hospital.) Dr. Valmassy has been delightful to both my children and myself. He teaches at several colleges and has written many books. Go on YouTube and you will find him!
The only cons are billing. Very confusing.

Wow, this guy is amazing!!! Came in with some post knee surgery issues — joint pain from where some tissue was repaired. He fitted me with orthodox that have helped the tenderness in my knee and corrected and an issue I had with my back as a result of a thoracic injury.
I was most impressed with the way he deals with his patients. He listens like he really cares, offers real sage medical advice and spends hands on time guiding you through the process. I wish all docs were like Dr. Valmassy).
He is also seeing a friend of mine who was miss diagnosed by another doc, only to find out form Dr. V recently that he has had a pressure fracture in his foot for the last year.
I agree with a couple of the other Unilocal that the reception desk seems a bit overwhelmed and takes a while to get back to you… but representing top docs like this can’t be easy – lots of people trying to get in.

Professional staff, knowledgable doctor. The doctor listened to my foot complaint patiently, watched my gait down the hall, and explained the different possible causes for my complaint with a foot model. I appreciated how kind and polite he was, and all the information he gave.

Love Dr. Valmassy but the front office staff are cold and every time I come here I end up waiting to be seen for at least an hour. 2 out of the 3 times I’ve been here they are running late and my appt ends up taking 2.5+ hours.

The one star is for Dr Valmassy’s assistant. I had to call 8 times to get the prescription for physical therapy that Dr. Valmassy had ordered. Dr. Valmassy also ordered an MRI, and the front desk staff at the MRI facility felt so badly for me that they offered to call her and have the thing faxed over to their offices.
No return call.
Finally, I reached the assistant one day. I re-​explained the situation. She started to elevate her voice, saying she sent it last week (she had not), and refused to consider sending it via FedEx.
I left a VM for Dr. Valmassy explaining the situation. He called me back, apologized, and I got the FedEx the following day. He likely is a great podiatrist, but I am not sure I will continue to see him as the medical assistant is so incompetent. It just makes getting things done such a challenge.

I should have listened to him.
I didn’t.
Lesson learned.
Go to him. Listen to him.
{Oh, and btw, all the malpractice lawyers say he’s the best. If you want to find a great doctor, talk to malpractice lawyers… they know the scoop on everyone in town.}

Looking for a competent doctor with a great bedside manner? Got foot issues? Look no further. Dr. Valmassy is one of very few doctors who you wouldn’t mind spending time with.
He is very patient, knowledgeable, and explains things in lay terms.
Recently I had foot surgery operated on by Dr. Valmassy which was performed at St. Francis «come & go» outpatient unit. I’m happy to say the outcome was very successful.
Follow up appointments are never rushed, and 9 times out of 10, I’ve never had to wait. He takes as long as he thinks he needs to analyze and treat your issue.
My daughter started seeing Dr. Valmassy when she was in grade school. She’s now an working adult. He doesn’t seem to age, and he’s still a lot of miles to go.
And he’s an avid S.F. Giants fan.

Dr. Valmassy was very knowledgeable and helpful. My foot pain turned out to be a coping mechanism for knee instability, but he also diagnosed other potential future problem that I have since noticed in other family members. I am grateful that he helped me prevent these problems. I would certainly sent any friends or family members in need for podiatry advice to his office.
The office staff was very courteous and helpful, I was having serious foot pain and was leaving town in 2 days when I call and they really help me by squeezing me in.
I was surprised of so many complaints regarding the billing practices.
When I received my bill I did noticed an error, i called the 1 – 800 listed on the bill and the error was promptly taken care of (well promptly is within 30 days but that is pretty normal I found with medical billings). That is good customer service in my book.

5 Stars for the doctor.
0 Stars for the billing practices. Just know that if you see Dr. Valmassy, you may get higher out of pocket costs just because he is part of the hospital vs. in private practice. I found that out the hard way when I received a bill.

This guy is absolutely spectacular — perhaps the best medical professional I’ve ever been to. He is personable, knowledgeable, and insightful and is truly passionate about his job and it shows.
I walked away with a much greater understanding of what I needed to do to rid myself of a nasty case of plantar fasciitis and after following his diligent methodology; I am one happy camper with no issues.
I feel strongly that if you have any foot-​related issues/​injuries that you absolutely can’t find a better person to go to than Dr. V.