Rooter Bong

Rescue Rooter tried a «small snake» through our drain and it didn’t work. Then they pulled out our toilet and tried a «large snake» through their. Still didn’t work. Then we called Rooter Bong (recommended by the Friendly Plumber) and he fixed the problem with a «jetter», saving us thousands in sidewalk excavation. Before you spend thousands of dollars on major work, try giving Rooter Bong a call!

Made appointment and he called 30 minutes before saying he was on his way. High pressure water jetted a completely clogged drain line to the city sewer. Careful work and very happy with the results. Also offered a 90 day guarantee. Referred by Friendly Plumber.

Scheisters… Yah… sure… according to the «Bong Meister», we needed to do major work involving ripping up our sidewalk, multiple permits to tear up the cement and do all kinds of plumbing work. Estimate $ 7000. Called another rooter and they resolved the problem for $ 145.
Unbelievable these people are in business

Called to jet flush the drain to the city pipes. $ 395. On time, quick, efficient, job well done. Referred by Friendly Plumber.
There’s nothing like having a freshly cleaned drain!

I call Rooter Bong after being referred to them by Friendly Plumber. I have a leak under my kitchen sink and a very slow draining bathroom sink.
I reached someone right away and was told that they could come work on the problem within an hour. The plumber was prompt, and very nice. He took a look at the issues with the two sinks, gave me a quote and got to work. He was very careful not to make a mess and first snaked the slow draining bathroom sink. After fixing that issue, he moved onto the leak under the kitchen sink. Within an hours time, both issues were fixed and he was out the door.
I would give Rooter Bong more than 5 stars if I could because they were prompt, they stuck to their original quote, the plumber was friendly and respectful of my house, and my bathroom sink is working better than it ever has.
I am not sure what caused the issues with the low ranking reviews, but my experience with Rooter Bong was incredible!

Referral from Rob at Friendly Plumber. Bong arrived within a half hour and took good care of an overflowing shower situation at an upstairs unit. Thanks guys!

Showed up an hour late, and tried to charge us 50 bucks more than they said on the phone. We told him to get lost. Shady plumbers who don’t care about your time, and will try to rip you off. Avoid!

I guess this establishment is doing so well they don’t want my business. I called the morning of Nov. 15^th due to a slow flowing toilet and he was supposed to be at my residence at 3:30PM. At 3:45PM I called to see where they were and Mr. Bong said he couldn’t make it and if he could come by the following day (16^th) at 4:00PM. I was like well I took off early to be home but I guess that will have to do. 4:30PM on the 16^th still not here and no call. I call the number he provided and ring no answer. If I could give zero stars I most certainly would. This was a referral from Friendly Plumber so I am quite surprised they funnel their business to a place this unprofessional…

My «issue» was not an emergency so I called to schedule an appointment, and I spoke directly with Mr Bong. The 9am appt has come and gone. I’ve been waiting for 2 hours but he never showed, never called, and he does not answer his phone. Time to move on.

shower drain was clogged and food was coming up, called the LL, and he called rooter bong. bong, that’s his name, said he’ll be here in a hour, was here in 15 minutes, 20 minutes later, the shower drain was cleared. the bong rocks! thxs

Friendly Plumber gave me the # for Rooter Bong when I called about a bathtub not draining properly. The first guy I spoke to at Rooter Bong said he could send someone to my place to take a look at no charge, and that the work would cost maybe $ 100 – 145. After calling around to several other places, I called back to confirm, but someone else answered and, after taking my address, name and phone number, suddenly said «it’s a different price in the evening.» No thanks, Rooter Bong, I’m not looking to play games and be tricked into different prices before versus after 5pm. I’m taking my business elsewhere.

They were also referred to me by Friendly Plumber. I had a large drainage problem in my kitchen sink and Friendly Plumber told me to call Rooter Bong to clear out our garage pipes– which are two slightly graded pipes running through our first flr garage unit. He did get all of the sledge out of the pipes but it didn’t solve the issue of my 2^nd flr kitchen sink.
When I called back, they did offer to come back to snake the drain. I did try snaking the drain myself to no avail (4 hours) and so I called them again. I was initial upset that they were going to charge a second rate even though they didn’t finish the first job– In the end, we came to a common agreement as to what was negotiated in the first agreement and his assistant came with an industrial sized snake to get the work done. There was NO way I would have been able to do this myself.
He spent about 45 minutes snaking my drain– which had crystallized due to the drano that was pour there–
I would recommend them, but with any plumbing services, make sure your are clear as to what the problem is, what work will be done, and the cost. They were kind enough to say that if they didn’t solve the problem, they wouldn’t charge– (with the snaking) which I thought was fair. (this was after I had paid the initial rooter charges).

Mini-​review as I managed to find a rooter slightly sooner than Bong could come but he was more than responsive and pleasant, even when I cancelled out. He’s on my elite plumbing short list for future reference!

They were referred to me by Friendly Plumber. They showed up right on time. They replaces my garbage disposer in about 2 hours 9including buying it0 and he even drove me o the bank. Thanks!

I hired this guy to replace a drain under a sink in one of my rentals. He quoted me $ 250 for the job and seemed to want cash before the job was done. Apparently, the guy only takes cash and I didn’t have $ 250 large in my wallet. Note: usually I pay with a check after I receive a bill. When he was finished, we met in the city and now he said the bill was $ 300! «Wait, you said $ 250 an hour ago?» Why the extra cost? I never really figured it out. I paid him, but later felt I should have stuck to our original agreement. He fixed the pipe fine and I would have given him a higher rating if it wasn’t for the cash only policy and the increase in cost after the job was done. I think I will continue my search for a dependable, professional and affordable plumber, but I’ve been looking for a long time. Maybe one doesn’t exist?

My sink got clogged up today in the kitchen. I called a plance on Unilocal and they couldn’t make it out and recomended Rooter Bong. He was timely, efficient and got the sink fixed, cleaned up his mess and was on his way in 30 minutes. Not sure if $ 175 is expensive or not but the sink is fixed.

1) recommended by «Friendly Plumber» (ranked #1 by Unilocal users).
2) I forgot the appointemnt, he came back later and was very cool about it.
3) He pulled some big peice of metal out of my sewer pipe and now it works… 8 months ago a had another plumber tell me my sewer pipe had collapsed and it had to be dug up and replaced to the tune of $ 7,000. The Bong had me back to normal for about $ 150.
Thanks Bong!

Very professional, gave me recommendations and estimates before doing the job. He gave me a time frame of when he’d get to my place and he was good at his word. I’m satisfied customer and I like his 90 days guarantee.
As for pricing … well aren’t all plumbers pricey?

I called Atlas and they were not available so I called up several plumbing companies but none of them were available since it was off hours after 6pm until Rooter Bong answered.
Bong answered the phone quickly and came at our place pretty much right on time, went directly to the kitchen to unclog the drain. It took a little while to unclog it but it was well done. I like their guarantee of 90 days and no payment if the clog is not fixed. Just a star off since I felt the the charge was a bit too high compared to some that I called. Otherwise, extremely happy with their service.

I want to support anyone with balls enough to call their business Rooter Bong. It’s a good name, right?
And I do think Bong is a good plumber, it has just become impossible to predict when he will actually appear. So, 2 stars, because I’m tired of chasing him down to finish jobs.
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update, Bong beat me to a job today, so we are upping him to 3 stars.