San Francisco Water Department

Bad experiences with the SFWD and SFPUC. The overall boss HARLAN KELLY is basically a puppet. While other SF CITY deviants run our City’s departments and divisions right into the ground. In my opinion the MAYOR, HIS CHIEF OF STAFF AND ADMINISTRATIVE DEPARTMENT SHOULD BE IMMEDIATELY REMOVED FROM OFFICE, AS WELL AS REPLACING THE ENTIRE BOARD OF SUPERVISORS.
They’ve ruined our City.
Do you know that underneath our City streets fresh water is leaking/​running. This has been ongoing for years, maybe decades. The SFPUC has enough gold lining their pockets to have these problems checked out and corrected.
Can you imagine the millions of gallons of fresh water wasted?
Yet the SFWD wants every San Franciscan to obey their rules during this so-​called drought. Forget washing your car, watering the beautiful and beloved plants, flowers and trees in your garden and surrounding your house.
As wasted water runs freely from long broken pipes under our City streets!!!
Why should San Francisco and it’s people continue to suffer? And pay penalties if your water bills go over a certain limit of water usuage.
IS THE SFWD AND THE SFPUC PAYING PENALTY FINES FOR ALL THAT WASTED WATER?
How about the obvious wasted water everyone has seen? Sprinklers not hitting their mark and the water runs into the streets and down the drain.
Fire hydrants shooting out water all over the place.
Why are these wasteful water problems still happening.
If you call the SFWD or SFPUC don’t expect answers, you’ll get the runaround from a customer service rep who’ll pretend they don’t understand you.
SFWD customer service doesn’t exist. Just obey and everything will be fine. Check out the SFWD EXECUTIVE MANAGEMENT TEAM. Google it.
Try calling one of these wannabe future supervisors or mayor, and see if they can answer your questions.

Their bill payment grace period is only about 15 days. What’s that all about? I have sent in the payment a couple days late on several occasions and have been hit with late charges. Not a big deal, it was just a few dollars, but it seems mean-​spirited. They changed from billing every 2 months to every month — to get more late fees? The much-​maligned greed private utility PG&E doesn’t do it, why should a public utility do it? I will never ever vote for public power in San Francisco, the way they are running things.