Scotch & Soda

Excellent, diverse selection of thrilling, sultry fashions. The store manager, Sarah, is a dream to work with and she offers highly customized personal attention.

Came here on a recommendation from a friend to shop for clothing for my boyfriend. This shop is amazing and everything fit him beautifully! We were helped by Joshua, who was very friendly and knowledgeable about the clothing. He helped us and also gave us space to look around, which was nice because I don’t like being hounded when I shop but I also appreciate help finding proper sizes and asking for recommendations. Also, with our college ID card, we got 15% off of our purchases! I daresay I have found my boyfriend’s new favorite clothing shop! And that’s amazing considering he is such a guy. who doesn’t like shopping. At all. Anyway, Scotch & Soda. Please come to Hawaii! Specifically, Oahu!!!

Ok so I like the actual Scotch & Soda clothing range — all good — but this review is for the Grant Avenue store/​staff
I went in to the store the day after Memorial Day as I got a ‘friends and family’ email for 30% off within a date range — when I mentioned this they said ‘oh Memorial Day was yesterday, we have no special discount today’ like I was a bloody idiot — so I showed them the email (from Scotch & Soda obviously) which they said they knew nothing about…
TIP TO SCOTCH & SODA MANAGEMENT — improve you corporate comms folks. instead of making your customers look like idiots with clueless staff
Manager said he would then check. and vanished for about 20 mins, until I asked where he was with my confirmation of discount (the email clearly said online and in-​store)
They deigned to give me the 30% discount (really at this stage I should have walked…) the sales assistant added that it wasn’t off everything and rather than ask what it was off, see what I liked first (really??? you think I am new to the retail concept??) and then ask him if it was included in the promo
So I picked several pieces and wasn’t sure about one of the items and before paying asked the sales girl (Denitsa, according to receipt) to reconfirm that I could bring it back the next day if it did’t work when I got home — so said yes of course and at this point I clarified that this was for refund not exchange — she confirmed this back to me
It turns out the item I wasn’t sure about was not really what I was after when I got home, too ‘spur of the moment’, and that Floridian orchid print T shirt was not really a look I could carry off, so I went to return it today, to be told somewhat abruptly ‘exchange only’. Why was this? Apparently because I got my amazing (and seemingly impossibly to get lol) friends and family discount they considered this a sale item and therefore only for exchange only as per their insane return policy for the stores — and how I was lucky that this would normally have been final sale and not even returnable…
Wow folks… you need to get your comms right, your attitudes polished up a bit, and remember you are only sales people in a moderately priced store and that the customers pay your wages.
I got a (at best) half-​hearted apology from Joshua about the (continued) misunderstanding (on their behalf) and all I could do was find a pair of chinos to buy in partial exchange of the returned T shirt.
I will stick to buying their clothes online only from now on, as mentioned by other reviewers below, they can be refunded with no issues regardless of sale etc
Finally…they also need to be told not to ‘pounce’ on customers the second they enter the store, must have been asked if I needed a room about 4 times
Zero stars for customer service
Zero stars for the returns policy
Zero stars for the management skills

I love this store! Always good customer service and great finds. I hope they don’t open a string of stores and lose that «one off find» edge. Thanks city store for a good experience. :)

I really do like Scotch & Soda clothes and that’s why I purchased two pairs of the same pants in different colors.
However, I checked those pants on the website and they were on sale. I went to the store and asked for them showing the website and the sales person showed me the pants. They were not marked down in the store and I asked why the price for the exact item is different.
Apparently the store and the website does not operate under the same system. They sell the same clothes and it is the same brand but they don’t work together! It’s seriously ridiculous and needs to be fixed.
So, I talked to the manager and managed to get one pair with the discounted price and one pair full priced. Although they were both on sale on the website. I could have saved $ 60 more if I purchased on the web but I didn’t want to torture the workers in the store since it’s not their fault.
Next time I think I’d go try on the clothes in the store and order online since I can spend less money that way. (caution: you can’t return online purchased item to the actual store since they operate separately.)

I went to a Maison Scotch store in Amsterdam about 4 years ago, and was thrilled to find them expand into the US and on Fillmore and downtown San Francisco. They have some unique patterns and style, and I appreciate the construction of the clothing; I am just hoping they don’t go down in quality as most chain stores end up doing to save money. They have great sales, and I even like shopping the men’s clothing for myself as well as the women’s clothing.

I adore European clothing. It’s something about the craftsmanship and their style-​sense the sets the clothes apart.
Last night, I returned and attended Fall Fashion Fest (#F3SF) an annual event sponsored by the Union Square Business Improvement District (BID). It was fabulous.
On my route for the evening, my first stop was Scotch & Soda which is quickly becoming my favorite small apparel line in the City!
Sales staff (fabulous), fabric of the clothing (fabulous), look of the apparel (super fabulous). With many of the women’s clothing, there is a little tchotke (a necklace, a charm, etc) attached to the piece. What a nice bonus!
Last night’s event: they had yummy beverages, a DJ and, when you exited, you scored an amazing gift bag with accessories; I got a lovely wispy scarf, a turquoise ring and a golden chain necklace — all for free! Aside from the gifts, I think their clothing is unique in an otherwise mass market apparel industry.
btw, Scotch & Soda is also making it’s way into small boutiques in neighborhoods (Mid-​Polk, Russian HIll, etc) around the City.
Look out for S&S…this brand is hip; it’s timeless clothing — not likely to fall out of trend, and cool…& who doesn’t like to look cool???

I came in yesterday to find a few new pieces for summer. Priscilla and the rest of the team were great! I was impressed with their suggestions, helpfulness, and overall professionalism.
Scotch and Soda’s designs are also very fun and high quality. I left with exactly what I was looking for, and am looking forward to my next visit!

I first discovered Scotch and Soda when I was wandering aimlessly along the streets of Amsterdam last summer and I never thought I would associate the Dutch with having a keen eye for fashion (usually associated with the likes of the Spanish, French, Italian, German etc.) but I was quite pleasantly surprised to find some interesting pieces of clothing inside. When I found out they were in SF, I knew I had to pay a visit.
The store while small, does have a decent collection of men’s and women’s clothing and accessories. Like other European brands, they follow similar sale cycles (summer/​winter) and items can often be found at 50% off. While their inventory is fairly casual, the cuts, colors, trim kick up the style a notch. You may not like most of the things they carry but I guarantee you will find a couple pieces you will fall in love with.
Word of advice — items on sale (sold in store) are subject to exchange only policy while items ordered online (even if on sale) can be returned within 30 days. If you are unsure about buying a sale item here in the store, check to see if it is online (more lenient return policy).

Amsterdam fashion house Scotch & Soda makes clothing that is simply ideal for the San Francisco climate. Lightweight, soft, and comfortable, these garments were made for layering. And of course, it doesn’t hurt that they’re cut extremely well (read: ultra flattering) and they make a stylish statement in the softest of voices. What’s the saying again — wear the clothing; don’t let it wear you? These guys have nailed that premise and I for one am a devoted fan.
With the fine fabrics and well-​tailored design also comes a moderately-​high price tag. These days, I try to buy less of the fashion fads and more clothing of the timeless, well-​constructed variety… but this also means that I don’t go shopping as often. The key is to visit Scotch & Soda when they’re having a sale which is more often than not — my favorite item is their signature parka which they update every season. Sometimes it’s the color and the lining; sometimes it’s a new charm on the zipper. After recently losing my olive green parka, I felt a little better knowing that an updated version was available for 50% off… and better yet, my new one came with a zip-​out fleece liner that doubles as a standalone jacket!
Great customer service — I’d actually be friends with the cool associates in «real life» as they say. Check out this boutique or their location on Fillmore!

This brand was born out of Amsterdam and started with the men’s line, Scotch & Soda (hence the mens clothing is in the front and the womens in the back). I can only comment on the women’s line, Maison Scotch. Overall high quality and unique styles. Different from what I’ve come across before. I’d say it’s generally casual with a twist of boho. They have nice detailing and embellishments on their womens wear. Right now they’re having a sale so it’s worth a stop in to look! Friendly customer service as well.

Cute store. It adds a different style to the area. Kind of laid back cas with a twist. They had tops, tshirts and sweatshirts, but all with a twist like a weird collar, cut or embellishment. Some of the pants looked super comfy! Like pj bottoms. Honestly, this store isn’t really my style, but I love when we get new stores in the neighborhood. My one complaint is that they are overly customer service oriented. Almost to the point of overbearing. I must have been there for less than 5 mins and I had 4 – 5 people approach me asking me if I needed help. As a customer, it’s nice to have the luxury of browsing at your own pace. But when people are costantly coming up to me, it makes me (1) wanna get out of there asap, (2) pressured to just grab something to try on or (3) just annoyed cuz I wanna look and not be bothered. I can ask for help when I need it. Just a simple hi when I walk in to welcome me and a thank you when I leave is just fine with me. I don’t need anything more. I do feel bad mentioning this, but honestly, it’s like being in a restaurant and having the waiter check up on you constantly. Sometimes you just wanna be left alobe to eat!

I’ve found my new favorite store in San Francisco.
Having never heard of Scotch & Soda before finding out they were coming to San Francisco, I wasn’t sure what to expect from the merchandise or the service. I’m so happy to say that not only did all of the items I tried on feel so soft and well-​made, it FIT. I have a really awkward body type, tall and skinny, so very rarely do I find items that fit me perfectly. Scotch & Soda’s shirts fit me perfectly.
The best part of the store however, was the service. Every person working at the store was friendly, talkative, knowledgeable, and funny. We shot the shit about comparisons to Allsaints Spitalfields (and how much better S&S is), the stupid 10 cent bag charge, and the store’s design before I went on my way, I could imagine spending hours in the store just conversing with the employees. I’m absolutely looking forward to my next trip to San Francisco, so I can introduce Scotch & Soda to the rest of my family and friends.

A wonderful new addition to downtown Union Square. This men’s and women’s clothing store has a full selection of all things that are comfortable.
Very stylist and comfy sweaters and jackets, and can’t wait to try on more of their pants.
And the staff is very helpful. Thu gave us a full tour of the new store and was helpful in making some fashion suggestions. Will also be a fun place for
holiday gifts this year.