SCRAP

so i live on the other side of the city and its super difficult to get to… buuut once you’re there its worth it! scrap has the most random things from old photos to empty boxes, fabric swatches, glass tubes, ect. I’ve heard they have different items every week or so.
the majority of items aren’t priced and they just make up a price at the register. my boyfriend got 5 pages to an existing portfolio he has, 2 pens, and a little piece of black leather scrap and some Velcro scraps all for $ 4! say whaaaa?

WOW!!! I can’t believe I’ve lived in San Francisco for 16 years and have never been to Scrap! (What a shame!!!) I was a bit wary given the recent string of bad reviews over a certain older woman who works there, BUT everyone I encountered was *extremely* friendly! I must have had a rather dazed look upon entering b/​c I was asked if this was my first time at Scrap (yes!). The man graciously gave my 4 year old daughter & me a lovely tour! I was surprised & impressed at how organized each section is (I was expecting a big mish-​mash of stuff, but not at all).
I was also worried about pricing as very little is actually marked, but again, very happy! I (over)stuffed a large Trader Joe’s bag full of treasures and it was all only $ 6!!! I will be back for sure AND I’ll bring loads to donate next time, too! Check out Scrap, it is awesome!

Scrap is one of my favorite places to shop. Being on a fixed income, shopping at
Scrap helps my budget. I only go there when that elder lady is not there.
She charges me more than what the price is posted. Charging more than what
the price is posted is unlawful (false advertisement) She treats certain people
nicer and some like beggars, I am not asking anything for free, I will pay whatever
price is posted for whatever items.

I’ve been a customer and donor for years and years. I don’t think I will return again.
I have been hanging onto a small bag of donations specifically set aside for scrap for months. I work right around corner from the place and still never make it in there before they close. Today I got off work a bit early so I looked up their hours and walked over a few minutes before 6. I handed over the bag and they looked at me funny. I said it was a donation. Paraphrasing. you missed the cutoff time for donations by like an hour. No 2 hours. We can take it this time but… Blah blah.
This was a small bag of decent materials and I was DONATING IT. This guy gives me quite a bit of attitude like I was asking him to do something unreasonable. I’m sorry you had a bad day but you should really treat your customers and donors with some degree of respect. Your disrespectful tone alone makes me not want to support this establishment.
2 stars for the principal of promoting reuse materials. –3 for a bad attitude from 1 rotten egg.

Workers there are incredibly rude. Tried to donate several large bags of fabric, and they refused to take it. Their website doesn’t say what days are donation days when they list what days their open. But the worker argued that it did. I find it pretty ridiculous I’m willing to give them lots of fabric for free that they turn around and sell and they couldn’t even put it aside to use it. Giving me an bogus excuse ‘no because we have to clean up for it’. Then they all come out and treat us like criminals As we pack our bags in the car. I tired to be nice and ask if they knew where I can take the fabric, the worker said «goodwill» uh? Yeah good will doesn’t take fabric. Idiot. Donated all my fabric to a useful place instead. You guys missed out on a lot of expensive fabric. Nice.

Scrap used to be an affordable alterantive to obtain salvage items and art supplies. I have been going for years. Unortiantnly I believe the owner over the year has lost perspective on the value of her donated products. Its sad as for us teachers and artist it was invaluable.

This is the place where your wife drops you off for three hours while she shops with or goes to a movie with her girl friends. I have found remarkable things here, from First Day of Issue stamp envelopes that are really beautiful engravings to key chains with my name and the names of about all the friends I have.
People give away ~ 1000 slides that you look thru and see their life travels and high school graduations.
Just a remarkable place. I love it and go there about five times a year.

Love this place! Always able to find creative supplies and all kinds of goodies! They have all kinds of trinkets, knick knacks, discarded items, etc. I check here first before looking for anything at a thrift store or regular store. Come check it out, you won’t be disappointed!

Not even a one star, I called and asked if they have Bristol paper and some lady said «uh we have paper» so I asked if they can ask someone who knows and she put me on hold and never came back. Horrible customer service ⁰⁄₅ stars

Many great buys here for the last few years but today was my last visit. Check all the unauthorized aka removed Unilocal reviews at the end, and you’ll see a trend. If you dare visit, I strongly recommend you call FIRST to make sure the very mean and slightly racist European accented older lady who represents herself as the founder, is NOT working. She will totally charge you double what all the listed prices are. yup. so if a sign says $ 2, she will charge you $ 4…because she feels like it. If you raise this issue, she will berate and belittle you. No ART for you!
I actually spent like half an hour writing a letter to the Director, but then after seeing the multitude of removed reviews on Unilocal,its clear this has been going on for a long time and not resolved. I understand they’ve had an issue retaining managers so I hope they do engage in some soul-​searching, because the concept of the space is important, hence the two stars. I know first hand it is hard to run a non-​profit. I’ve been there when my own salary was cut in half, but treating people with a tiny bit of dignity, there is no excuse.

I love this place! I would be 5 stars but I agree with some of the other posts. That older woman rips people off. She sold me 5 skeins of yarn for 20 dollars. The next time I went this guy sold me 11 skeins of yarn. GOOD YARN. For 11 dollars. The entire time she complained about how she doesn’t get paid to do this and I’m getting a good deal.
AVOID HER IF SHE IS ON REGISTER.

love this store but WTF with the older white-​haired lady with the German accent? Once again she is SUPER RUDE? Not ncessary! You don’t get to treat customers that way! She screamed at me for accidentally putting a box back in the wrong place! Not one to let things slide, I replied in an equally loud and rude tone that «you don’t talk to customers that way!!». Only then did she back off and say that other people don’t put things back… which is not my problem and no excuse for being rude AF.
I hope someone from Scrap management talks to this woman, her sour attitude is just bad for business. If she can’t deal with the public then put her in the back room!!!

This place is dangerously cool. I feel like I should go by bus and not take my truck so I can’t fill it up. As great as all the stuff is I do not want to end up in divorce court.
Last trip I got great padded mailing envelopes, a piece of plate glass to use for ink for printmaking, a cool old wooden ravioli rolling pin that I may mosaic, paper to print linocuts on, and other misc art supplies.
I also brought in a bag of stuff I no longer needed. So one stop drop off and shopping and I didn’t end up with a ton of stuff because of massive self-​restraint.

Love the place! I accidentally found the place while I was doing getting my lasercut stuff nearby and little did I know i’d fell in love with it.
Scrap is located in a warehouse and is easily located with the ease of google map. There are hundreds, if not thousands genre of goods sold and most importantly, they are CHEAP. Goods range frm stationaries, fabrics, wood, glass, pots and plants to utilities, costumes, clothes, books etc. you name it, they have it.
For my case, i am working on an architectural model so i am in need of large amount of mat boards. I got 12 in the end and a piece of acrylic (plastic) for a total of $ 6. I’m pretty sure the acrylic alone cost more than tht in market price.
I am definitely coming back and for those architectural students and artists out there, check this place out.

Super cheap treasure hunt! It’s like Ross, where you’re never quite sure what they might have and they can’t tell you whether something is in stock or not, but if you’re patient enough to look, you could quite possibly find something amazing for dirt cheap. They also have a bunch of stuff for free (outside area in front of the store). If you’re into DIY or looking for some inspiration, come here. So many odds and ends, I felt like Ariel in her underwater cave of whozits and whatzits galore.

Old school heaven. There’re a lot of interesting «scrap» from 35 mm slides to hair dresser’s dummy. Also it’s a great place to find big firm white paper for a very good price.

I have made many donations to SCRAP over the years, and have supported their outreach and promotion efforts.
Itsa, strange thing for me to read deprecating reviews of a community based non-​profit organization that is seeking to survive and continue to provide a service to the community.
They do their best to take in donations, sort them and offer them for sale. Items that may/​might/​could have value to artisan’s, teachers, or anyone on that «creative» pursuit.
This is not a name brand department store, nor your professionally staffed boutique. SCRAP’ers pls keep that in mind, otherwise go hunting elsewhere for your bargain art supplies. If you are offended by an eccentric personality, such as the founder of this joint, who does not cater to a SUBurban (such as Sunnyvale or Hercules) sensibility, don’t go to SCRAP. If you go, please go with an open mind, open heart and willingness to go with the artistic flow.

Like SCRAP but find Anne Marie, the self announced «founder» to be incredibly rude.
Today when we pointed out a sign listing various prices including the price for an item we wanted to buy, Anne Marie left the register and took down the sign and demanded a higher price.
We’ve also seen her call customers names and boss them around.
Anne Marie justifies her behavior by loudly announcing «I am French» or «I am the Founder!»
To avoid being the recipient of such treatment, either avoid SCRAP altogether or try to schedule your SCRAP visit for a day when Anne Marie isn’t there.

Whoa! …Everything…is…so…CHEAP $ u $ I LOVE IT
If you ever need cosplay stuff, this is like the best place to go first before going anywhere else. I just don’t like how it’s in such a far away, secluded place. Other than that, this place is any type of artist’s dreams!
And I think the organization is alright. At least they tried to organize it.

Things were really weird at Scrap when I made some comments about it in 2014 — from what I learned later on the staff was by and large unhappy and feeling sort of threatened due to internal stuff going on there, and that of course doesn’t make for a friendly, welcoming work place.
Last recent visit it was much more fun & relaxed — like it used to be, definitely a happier staff. Pricing is still unpredictable but most of the stuff is still super-​cheap and overall things seem generally much better.
One thing that bothered me was the sight of new construction going up at the end the block — it looks like condos or something — so I’m really hoping Scrap can stay where it is and not get evicted due to rampant gentrification like everyone else I know. Give it another chance if you gave up on it.

After such a nice message from SCRAP management, I ventured there again, and it is definitely doing better. I’ve added a star.
It would be more stars but they no longer have the fabulous donations of the past, and the clientele seems to be everyone and anyone (versus 80−90% teachers and artists, in their heyday), however, the attitude at the counter and the pricing have both improved significantly since my last visit.
I’ll return when it’s convenient, and I’m glad to see improved service. However, the magical inventory that used to drive me here no longer seems to be happening. Now it’s more like Urban Ore without the eau de chat.

Scrap has an amazing inventory and is a wonderful resource– but I had a really disappointing experience here today. I asked the woman at the front counter how much the entire bin of metal cased rhinestones would be (priced at 5 for $ 1) after she had just told another customer it was great when people bought in large quantities. She offered me $ 25, so my partner and I dumped the 60 or so rhinestones we’d carefully handpicked out back into the bin and brought it to the checkout. When we got to the front, the same woman asked us what we were going to do with them. When we said decorating our clothes, making accessories, etc. She said «Yeah… I’ve changed my mind. I don’t want to sell you the whole thing.» She didn’t apologize or give a reason, and was frankly pretty rude. We had to take the bin back and spent another 20 mins going back through to pick out the specific ones we wanted– again.
I know Scrap is largely staffed by volunteers, but the folks here really need some training on pricing and customer service.

Just got off the phone with Scrap after calling to verify their hours during this holiday (MLK) weekend. School is out on Monday so I wanted to be sure. Perusing the reviews now and thinking the woman who answered the phone must be the one previous reviewers complain about and are referring to when they say customer service sucks. This is why:
Phone rings, they pickup
Her: Scrap
Me: Hi, what time do you close today?
Her: 5
Me: oh, ok. And what about Monday? Are you open?
Her: Monday? 9 to 5
Me: Oh, I wanted to check because its a holiday. It’s M…(get interrupted)
Her: (louder) NINE to FIVE!
We’ll still go check you out but jeeeez…

I used to love this place. One of our greatest resources for teachers and non profits who are fulfilling their mission on a budget, or artists who come here for inspiration and ideas. This store would be awesome except for that NASTY NAZI LADY at the front desk. She brings down the vibe and overcharges patrons. She made up an absurdly high price for a a few paltry items I attempted to buy, and when I questioned her she became abusive. From other reviews here, it looks like she is inappropriate with other customers as well. Why in the world is she still there?
What could have been an inspirational, creative, mellow experience left me shaking with rage and embarrassment. No bueno SCRAP. If I ever come again it will be when the friendly folks are minding the store.