Sensi Luxury Nails & Spa

Note: They don’t do artificial nails (acrylic or gel extensions)
I really wanted to like Sensi. I even came back 3 – 4 times with my husband to give them a chance.
One of the first times I went it was great, except my nail color ended up changing colors and looking streaky. I called and let them know that it was only 2 – 3 days old and they told me to come back. I came back and they just redid it and chose another color. This was great but at the same really annoying because getting your nails done does take some time and it didn’t help that Sensi is across town for me and parking around the area is horrendous.
Then there was the last time that I had gone. We had an appointment and were 15 minutes late. Which was annoying to them, but we told them we don’t mind and we would just wait. It’s fine. No rush. This was our fault for running late. They were still annoyed.
Then it was my turn and the girl that did my nails didn’t shape them the same on both fingers. I ended up asking for almond shaping and some of them looked great, others looks really long wide and basically a square with rounded edge. I shouldn’t have to tell my tech to check the nails and make sure the shape is good. You should just know and chances are you probably know, but you’re just too lazy to fix it. I ended up going back home to re-​file myself. T_​T
The next worst thing is that she cut me!!! and she kept digging in and I was bleeding.
I’ve never been cut before and she didn’t even apologize. The next couple of days was gruesome. My finger stung every time under water and even when it was dry it would sting. I put neosporain on it to help prevent infections.
Though there has been some good experiences at Sensi, overall it’s a ⁵⁰⁄₅₀ chance of either loving it or not being too pleased. It’s not a risk I’m willing to take anymore.

I went in for a gel french manicure after months of no manicures at all (due to being in nursing school). I was so excited to relax and enjoy the session. I get there, and it’s about 2:00pm on a Wednesday. I wait for about 20 minutes for a lady to be available. I show her the design I want (a french gel mani with sparkles on the white tips and a simple mistletoe design on the ring finger), and she says no problem.
Fast forward to her trying to do the design. It wasn’t working out (she didn’t know how to do the green leaves), and I asked instead for just the sparkle on the tips. She got upset and said that the red dots had already set, and she would have to start over. I mentioned that since the green wasn’t working out, I couldn’t just have three red dots on my nails. It would look like i was bleeding or something.
She rushed through fixing the two nails, and was rough with the following massage and hot towel wrap. It was not relaxing or pleasant.
Afterwards, I went to the front to pay. She charges me $ 40.00 for the french gel manicure. The sign outside clearly stated that a warm lotion manicure was $ 15.00. I know I got french gel, so $ 30 seemed more likely. But $ 40? Not including tip? She gave me a surprised look when I was about to not tip her, even though she overcharged me and made several mistakes and was rude. I won’t be going back here.

This salon always does the best gel manicures! They really do not even compare to other places — whenever I go someplace else I always regret it and wish I had come here. They actually take the time on your manicure and you don’t feel rushed, even when they are very busy. I also feel like their gels last a lot longer than when I get them done at other salons. I think I’m going to bring my bridal party here next year because I’m confident everyone’s nails will come out amazing!
I highly suggest no matter where you live in the city, you should make the effort to come to this salon to ensure you get a top notch mani!

They look terrible! Horrible job, all the cuticles were barely touched, less than 15 second massage for both hands and the toes were partly touched minus the paint. $ 40 down the drain. Won’t go back

I used to be a fan of sensi nail salon but last time I was there one of the girls did such a poor job my nails started chipping that night! She rushed through it and tried to get me out as quickly as possible because she had other customers waiting. I won’t be returning here unfortunately.

I need to have a new manicure for the wedding of my sister. Went here immediately, the service was really cool and the color. I love to recommend this place to all my friends.

«Hi, I just need to get one nail fixed. How much would that be?»
«Fix nail??? We don’t fix nails… no.»
A nail salon doesn’t fix nails? Lol huh, okay bye.

A whole lot of meh for my two experiences with Sensi. It’s unfortunate because I’ve heard such great things about them and was so looking forward to giving them a try.
As far as cleanliness, I think Sensi falls along the lines of your average nail salon. I wouldn’t consider it extra clean, but it’s not filthy either.
The mani and pedi is actually above average. I got a gel French mani that didn’t quite turn out how I wanted, but it was still very pretty. The most impressive part is that it lasted for four weeks. to be honest, I wanted to get them done by week 3, but life got in the way and I wasn’t able to. By week 4, I was still getting lots of compliments on my mani!
Here’s where the experience fell short — I made appointments both times because my biggest pet peeve is having to wait in a nail salon. Both times, I had to wait over 15 minutes. In fact, I walked out the second time because I waited 15 minutes from my appointment time and one of the nail techs told me it would be another 10 – 15 minutes before they can start on me.
It was bad enough that they’re cold and unwelcoming from the start, but what’s the point of making an appointment if there’s always such a long wait anyways? It’s a bummer that Sensi didn’t work out because they did such a good job with my nails. Lucky for me, I discovered Gentle Nails around the corner that same day.

Sensi nails is the best nail salon I have been to in the city. They are clean, polite and friendly which are not typical qualities that I have found, unfortunately. I have had my nails done by a couple different gals and it’s always an excellent job with little to no mistakes. On Sunday, Lilly did my nails and it was the longest manicure I have ever had because she was so meticulous. She took a really long time painting my nails and the result is that they are virtually flawless *inspects them again* OK, after looking at them so closely that my eyes hurt, there are like 2 microscopic air bubbles. She also did a really nice job filing my nails. I am sad that I couldn’t get my usual Bubble Bath (Mai, the manager) told me that OPI is really bad for your nails. I got Shellac in «Cake Pop» (S9) and it is super cute. It’s a saturated pastel pink, I recommend. It seems like you kind of can’t go wrong here but I can tell you that Lilly and Jenny are both AWESOME. They warm up the lotion that they use to give u a foot or arm massage, which is a nice perk.
Gel mani is $ 35, regular pedi is $ 25, reg mani pedi combo is $ 40. Oh another perk is that Mai usually answers the phone and she speaks perfect English so it’s really easy to make an appointment and get questions answered.

$ 40 for a mani + pedi combo
My laziness got the best of me and I came here because it’s close by.
— water for my feet was tepid, borderline cold
— the towels were so hot, I swear my skin was burning off
— sloppy when cleaning the excess polish
Too expensive for what it’s worth…
Lots of colors to pick from, I give them that…

Come here a couple times already, but today was the first time I walked in w/​o an appointment and ended up only waiting about 10 min. The service here is great, all the workers are super friendly and really good at what they do.
The lotion they use smells amazing & I always leave a happy customer! Cost is pretty standard, mani is $ 15 and pedi is $ 25.
Definitely recommend coming here if you’re in the area!

I am spoiled by cheap manicures in orange county (10 – 12 $ gel!) so I found it expensive paying 15 $ for a regular mani and $ 35 for gel mani here. $ 4 per finger for any type of design!
They were timely with our reservation. We reserved 2 for 2:00 and 2 for 2:30pm. They basically got us in right away even though they appeared to be pretty busy for the most part.
They had the Essie color I was looking for which was perfect — a dark purple/​brown of sorts. However, three nails chipped 30 mins after leaving the salon! I was very disappointed.

This is the best place in the Inner Sunset for a manicure. They are detail oriented and make sure to paint the nail completely — and give you sufficient dry-​time. The salon is light, bright, and clean with a friendly atmosphere.
Every friend I have brought here has loved the place and was very pleased with how long their mani-​pedi lasted (1 – 2 weeks!).

Sensi closes at 7 on Sundays and my mom and I ended up showing up at 6:15ish. They were very friendly and welcoming despite the late timing.
The petals in the foot bath won me over. They took their time and gave an actual foot massage. They were all very friendly women and I definitely recommend coming here to get your nails done. :)

I absolutely love their service! I got my first pedicure here and they were very attentive to my feet. They give you a good foot massage too!
The cleanliness is everything you want in a nail salon!
You’re seated Ina reclining chair and the environment is very relaxing.
They have many nail color selections and carry the brands of Zoya, OPI and Essie to name a few.

My review is for their regular Mani-​pedi combo ($ 35) only.
A lot of people say their gel mani is the best in SF. I went through a period where I was doing gel manicures back to back. It wreaked havoc on my nails, so I decided to stop. Got a normal mani-​pedi for an upcoming wedding back in 2013.
I got the mani-​pedi three days before the wedding. The pedicure held up well for a week. But I had to add a clear coat to the pedicure when I got home. If not for that, it probably would have starting chipping a couple days after the pedi. I didn’t want to deal with chipping nail polish on my hands, so I just decided to get clear polish. It lasted about a day, so I just added more clear coats on top to make it last.
I guess a normal mani-​pedi is a gamble depending on how active you are, but a good pedicure should last more than a couple of days without adding a clear coat every day right?
Sensi might be the best gel mani in the city, but I could get a better regular mani-​pedi elsewhere. And for less.

I can’t complain on how nice my wedding nails looked and how nice my honeymoon nails look. Gel really is the way to go but the price tag is pretty steep. I would only come here for special occasions since they seem to charge a bit more than what I’m used to.
For the price jet foot baths would be nice and maybe a little longer massage. They charge $ 8 to remove gel if you don’t get it again.

Updating to 4-​stars due to the shiny gold polish on my toes that lasted way longer than expected. Now that it’s officially «summer» in San Francisco, I can wear sandals on the regular and let folks see my pretty tootsies.
This gold polish isn’t OPI or Essie, some random brand that the nail tech recommended. Winner! I’d come back just for this shade of metallic again.

This place deserves 5+++ stars for a super shiny and rock hard shellac! To be honest, normally I use a LivingSocial/​Groupon if I go outside to get a mani/​pedi done, because it makes me feel terrible to spend 50 plus bucks when I have bottles of nail polish drying away at home. However, going to Sensi was a special treat, because I got to spend time with my homie g, Aud ball in SF! I visited all the way from Portland, ME, so of course I was going to go all out and get my nails did! All I have to say is my shellac manicure turned out wonderful! I’ve had shellac done at probably over 20 salons before and this salon did it the best by far! Usually they only last 1.5 weeks on me, but this one lasted four weeks! How crazy is that!!! I actually still have it on and this is the 6^th week mark. It doesn’t even peel if I want it to!

I had a regular pedicure on a Friday afternoon and friend had a manicure. We walked in without appointments around noon and were accommodated right away.
Service: 5 stars
Very nice outcome. I felt that the technician did a really thorough job with the cuticle and shaped the nail nicely.
Salon & Comfort: 2 Stars
The furniture is old and uncomfortable. My pedi was done in a regular chair (which felt hard and uneven) and my feet were on some sort of plastic prop. It was unsecured so the entire time, it would gradually slide towards my technician. I was constantly having to flex my legs to keep the feet from sliding. Overall, not a relaxing experience whatsoever.
The one upside is that the air was fresh and did not smell like chemicals, huge plus
Staff Friendliness: 4 stars
Friendly enough
I would rate this salon as 4 – 5 stars if it updated their furniture