Shiekh Shoes

Terrible service. There were 4 workers on the floor and only 1 person was getting shoes from the back. The security alarm kept going off and it only one person knew how to turn it off. I waited 20 minutes for my shoes and they tried to sell me the display.

I don’t really do reviews but the staff at the sheikh shoes on market are the TRUTH !! They got me the Nike more uptempos after calling Hella stores throughout Cali and had them on hold waiting for me at bayfair ! SHOUTOUT KEVIN AND PRINCESS I HOPE YALL CAN SHARE THE COMMISSION OR SOMETHING LOL!

The stars are simply for the shoes they have.
Lets disregard the sketchy part of the neighborhood this store is located at.
I went looking for a pair of shoes in youth size which they didn’t have at the store. After waiting forever for them to realize I needed assistance a guy named Kevin takes me for a ride. He searches for my shoe in my size and informs me that it’s at another store and I requested these to be ordered to their store. Then an altercation breaks out in the store and Kevin and his buddy go to handle the situation and escort the men out of the store. I watch Kevin proceed to talk to his friends completely forgetting he had a customer whom he was helping until one of the workers notice me standing at the counter still waiting. He tells me it will take up to 2 weeks. I stand there for awhile waiting for him to take a deposit or do something and I ask are we done here? He says yeah.
I rush off because this entire ordeal took way longer than it should have and I was already running late but when someone tells you what you requested is done you assume it’s done!
Two weeks or less go by and I hear nothing so I call up the store and God forbid a gentleman picks up my phone call after I finally get through and when I inquired about the shoes and gave him my name to look up the order he says «they haven’t arrived yet, we’ll call you when it gets here».
A few days later I walk by the store and thought I may as well check up on the shoes. The girls informed me no such order was ever placed. They couldn’t locate anything under my name or mobile number. So everything I was told up until that day had been false. Not to mention the girls advised the shoes I wanted did not even come in the size I wanted.
I hope someone at managerial level who gives a shit actually takes this constructive review. I left the store shocked more than pissed. Some kids need to really try harder if they want to get somewhere in life and it doesn’t matter what job you have, you try your best.
Side note: thank you girls, if it wasn’t for your competency who knows how much longer I’d be sitting here waiting for the shoes that would never come.

I just found out that this location was close to off fifth that recently opened. so I came by today and it was my second visit in one week so I’m fairly new to the store. was greeted with great customer service when I walked in by two people right off the bat! didn’t even know there was an upstairs! the Jordan room! my room! so I found the shoes I had wanted that released on Oct 7 last week which were the royal 1 lows. was greeted upstairs too btw and they provided me with my size. overall my first time experience here made me feel like I am going to be making a lot more purchases at this shiekh location. one thing that caught me off guard was that one employee was not allowed to ring me up because no one had trained her (maybe she’s new?) but she still gave me service assurance that the other person that is getting my size will be with me shortly so that made me feel like she knew what she was doing. everyone seemed friendly.

On the one hand, take my review with a grain of salt because I’ve not been in here for a while now. On the other hand, I am very serious and dedicated with my Unilocal reviews so there is that: I have over 700 reviews to my credit and Elite for four years vs some people who have under 20 reviews written and yet dish on this store like they’re a grand expert. I’m going to try and be fair to all parties here.
Shiekh is somewhere between DTLR and other chains and the really fly indie sneaker boutiques: they’re a chain but trying to be very exclusive and better than a mall store. The sneaker biz is a weird one because it’s very competitive: even more Jordan releases can be had at House of Hoops or even Finish Line in some cases, so aside from places with back-​stock limited releases, the same damn shoe for sale here you can get at the mall. You’d think that would prod a large store with prime real estate to do all it could to get your business, but not so much. Many of the staff are teens and some have this attitude that if they don’t know you or think you look the part, they’re not going to help you much. If you’re a sneakerhead at all, wear a fly pair of kicks and some other really nice (well, urban-​nice) clothes when you come in here. If you’re a 50 year-​old accountant buying some Asics for running, go to a running store, for Pete’s sake! This is not a running store, you won’t get the proper attention here for fitting sneakers for running, just as you won’t find new Jordans at a running store. This should be self-​evident. I’m a tall scrawny white kid but I only come in here wearing Kobe Xs, a Palace tee, St. Alfred cap and nice jeans. And I’ve never had problems with the staff.
The selection is very good, but uniform because it’s a chain. If you want kinda-​rare but not obscure bball kicks, Chuck Taylors, or other retro or in-​demand sneakers, come here. The sales can be very good, too. No one it seems, Nike included, actually knows which Jordan drops will sell well or not, so many go from their $ 160 list down to $ 80 in a few months if they don’t fly out the door first day released. Also, if you’re getting Roshes or anything else pretty common and it’s before Christmas or another busy time, I’d go somewhere else for that: you can get Roshes at Foot Locker, at Nordstroms, at many many stores, ok? So there is little point of enduring rushed, occupied, and indifferent service to buy for the same price the same shoe Nordstroms will sell you with a smile from some poor underpaid kid in a suit who smiles anyway because you have to at Nordstroms.

Les vendeurs ont un accueil moyen mais le choix et l’accessibilité du magasin sont correctes. Attention au prix !!

Horrible service– overbilled for shipping! Shoes wrong size! Returns include «restocking fee» for sale items… why would anyone want to shop here???

I was notified by email that I had won a raffle to be able to purchase a pair of retro Air Jordan sneakers, so I came in a few minutes after they opened (I was told in the email that the shoes would only be held until 1pm before being made available to the general public). I must say that I was expecting it to be chaotic (because of the bad publicity often associated with the demand for MJ’s shoes), but it was anything but that. The entire process went very smoothly, mainly due to the excellent customer service provided by Glenn and Felipe. I was in and out of there within 10 minutes.

Terrible terrible service. Called the store and worker confirmed shoes that I wanted were available and when I get there they arent. Worker looked at the shipment order instead of the stock. Basically drove an hour to the store for nothing. Worker by the name of Mikey then tells me they’re getting a shipment the next day and to look for him cuz he would «take care of me». I call the next day and again they confirm shoes are available and to come by to pick them up, says they can’t hold the shoes but for sure they’ll have them. When I get there again the shoes are gone. And again went out my way for nothing. On top of that Mikey had no words for me and was obviously stoned. I was so upset I couldn’t stand to stay there any longer even tho I should’ve talk to the manager. I hope his boss sees this. Never stepping foot into this store again!!!

Service is awful. I bought my roommate a pair of Roshe for Christmas so we came here to exchange the shoe size, but when we got here they were closed in the middle of the day for «inventory.» The sign at the door said they would open again in a couple hours at 3 pm so my roommate and I waited, even when they were done with inventory the workers were just standing at the door looking at us wait…
We finally get in and we ask for a different shoe size. It took 30 minutes. 30 MINUTES. FOR A SHOE SIZE! the store wasn’t even busy and they had my roommate wait at the register while 2 – 3 sales people were just talking behind the cash wrap and didn’t bother to assist her, yet took her shoes and put it elsewhere.
In the end we didn’t even get to exchange the shoe which took another 15 minutes for them to tell us they didn’t have any in stock.

Worst customer service ever!
No one helped me while I was trying the shoes on. I had to go across the whole store to the counter to ask them to bring me my size shoes?! Ok, maybe they didn’t know I was going to buy something. Then I went back to the display which was all the way in the back of the store waiting for my shoes to be brought. They didn’t pay attention to me as a customer at all! Guess what, after waiting on the bench for five minutes and still not getting these shoes I had to go the counter AGAIN to check on my request. I was surprised to see one (!) shoe of each model I wanted to try sitting on the counter by the cashier. Really?! I am supposed to run back and forth to the register to get ONE SHOE of my size to try it on ???
Besides the music was too loud, I asked them to turn it down and they just ignored me!
The sales people at this store are bunch of unprofessional, impolite, useless people.

I found this online shoe store through Google Shopping. I wanted to find the best deal on a specific shoe brand and model. The pair of shoes I wanted was on sale there. Ordering online was easy. When the shoes arrived, I found they were the wrong size. So I shipped it back per their instructions and got a new pair for the right size. I emailed them in advance and they were very courteous and timely in their response. They even waived a fee. They notified me when the returned item arrived there and told me they were processing the exchange. About a week later, my new shoes were delivered. They fit perfectly. I am a very happy customer!

Julian’s customer service is beyond exceptional, he should have his own store in the near future.

Went and bought a pair of shoes for my hubby… I selected a pair of Nike, the Guy went and grabbed it in the back, as he was bringing it out, the manager takes the box from him and crossed out the price and walks over to the register and rings me up… I’m like WTF! He charged me $ 69.99. The original stickers on the box was priced at $ 59.99. Though it’s $ 10 more he charged, it’s just plain old SHADY!!! NEVER WILL I SHOP THERE AGAIN! SHADY POLICIES TOO!

Gotta love this place I came down from southern Ca this is the best sheikh in the US hands down they have a upstairs part of the store with Notting but Jordan shoes and gear kinda like a house of hoops but better. big shot out to Kevin the sales rep there he was awesome very very cool helpful guy… ask for Kevin

Too many teenagers working here! I stumbled in the «First Jordan Store» after entering Shiekh… got this whole spill about how they are the first ever Jordan store so they receive more shoes than any other store. I can’t tell! If you catch them on a calm evening when no one is there they will speak to you LOL. In the Jordan Store area only tho.

Pretty big space for a Shiekh Shoes on Market Street not too far a walk from Union Square. My first & only time there was to attend the Jordan Brand pop up store reception they had one Saturday night. It was by invite only & held upstairs. They had a DJ, some light snacks, a hosted bar & some import models dressed as naughty santas giving out cookies & oreos. We had a good time. Shiekh even had several retro air jordan releases from early in the year that were no longer available for purchase at this event. We were able to buy a pair of Oreo Air Jordan Vs for a friend back in LA that needed it badly as an anniversary gift. Glad Shiekh had it & happy with their customer service that night. All of the staff were super cool not just at the register but also in meeting Shiekh’s VP of Marketing Paul who was super cool & is also a friend of a friend. Very personable and justifiably stoked on the event they put on.
The upstairs space was a good size. The main floor downstairs is a big space. Even bigger than upstairs. They definitely had a selection way bigger than any I have seen in Shiekh stores in LA. They had a bunch of sneakers that I liked as well as hats & beanies.

Sketch neighborhood, bountiful high heel kill your feet awesome shoes.

This particular store seems larger than the others I have been in, but it seems to have about the same number of shoe choices. Lots of spectacular women’s shoes and a zillion types of men’s athletic shoes. Moderately priced. All aimed at the younger demographic that does all the shoe buying in this country.
The store is one long block from the popular Powell St. cable car turnaround. One long block because the high end feeling of the Union Square shopping district drops like it’s off a cliff when you walk down just the one block to Shiekh.

Ever since the old manager left this place has been even more horrible. The customers service is still poor, if not worse. They don’t even greet you a hello or hi until you pick up a shoe from the display. They sat there waiting for you to ask for help. Their new manager is so ignorant and have no business of managing a place especially where it needs a lot of work to begin with.
The selection of shoes has also gone down, but it’s not as if they were comfortable and high end to begin with. Their prices are so inconsistent. If you go to a nicer mall their prices are ridiculously much more compared to a mediocre mall, you’ll find their same products cheaper from $ 5 – 25. What kind of business is that? Out to steal your money business!!!
I also had a chance to be served by this Ali worker. He tried to be suave and give us the full service but failed. Obviously he was trying be extremely nice and you already know his service was temporary and fake. Does not resonate to the rest of his coworkers.
I’ll never go to this place again and I’m very much turned off to go to other Shiekh establishments as well. It’s pretty much what you pay for over here and worse.

Do not shop here! They have super shady policies. It’s like they purposely try to piss off their own customers.
I recently bought a coupon type deal where for $ 25 I get $ 50 worth of credit. Sweet! I jumped on that instantly because I am a lover of shoes.
I went to Shiekh Shoes, picked out some kicking new shoes and proceeded to the cashier. So far so good. I handed my coupon to the cashier, again no problem. They redeemed my coupon and he said it was successful. Nice! But the cashier didn’t know how to enter the deal in the register, so he had to go ask the manger. I’m a patient guy, so sure go ahead, there’s no problem on my end.
So once the manager came, he said that my coupon expired at the end of December. Hold up! I bought this coupon on the first week of January, I proceeded to point out the date on my coupon. The manager then said, «it doesn’t matter because the deal is over.» Wait what! There is no expiration date on my coupon, how is it expired?! Plus the original cashier was able to successfully redeem it, again how is it expired?! I can’t even get a refund back from the coupon site because you already cashed in my coupon. He gave me no good reason why he refused to honor my coupon except for the fact that it was expired, but the dude couldn’t even give me the exact expiration date. Ugh so annoying.
Do not shop here. The people that work here could care less about you. They have shady store policies here. Take your money elsewhere!