Sutter Health Western Division

Had a 20 minute visit with the doctorHe recomended breath test, which another high end Gastro doc said is an unreliable test.
I contacted Sutter billing and they said they would look into the bill that came out to $ 472 for a 20 minute consult!!!
They got back to me and let me know the bill would now be $ 592. THANKS!
They said because I asked my general practicioner for any ideas on who to say, and they mentioned him as an option, it was now a referral which is almost $ 100 more.
The Marin gastro doc in a high rent neighborhood charged $ 200 for the visit and spent twice as long with me. Something wrong with this picture? Doc was nice, but office wouldn’t work with this issue at ALL.
I then tried over 5 times to resolve it with the office. Other than 1 call back, with the promise of a resolution, no response. The office manager was NEVER available. Beware of this doctor, at least through the Sutter East Bay system.

Never again! Outrageous charges for a 45 min ultrasound at CPMC! $ 1800 of which my insurance covered $ 500. Billing wouldn’t bulge on the $ 1300 left to pay and they are VERY unfriendly and difficult to reach. This of course solely concerns the hospital charge not the doctor or the nurse who performed the service who I do not mind paying at all.
I will make sure I drive a couple of more miles and go to UCSF next time as I’ve had a much better experience there.
I am very sorry that Sutter Health has a monopoly and that CPMC is now part of it. This is not serving the patients well.

They were great; very helpful, all around. Agnes Mercado is exceptional. nice work!