The Gifted Basket

Nelly made herself available at home via cellphone yesterday, long before the shop was open. She was able to change & customize an online order I had ALREADY MADE, to ensure it was delivered, by hand, THAT SAME MORNING BEFORE 11:00 AM for my cousin’s birthday. The basket was beautiful, the strawberries were huge & fresh, the chocolates were perfect AND most importantly, the early, same day delivery went off without a hitch, despite my having to call and change the delivery instructions AGAIN before it went out. Thank you so much, Nelly, you saved the day and didn’t charge me a penny extra!!! I’ve never posted a Unilocal review before, but the service here was so exceptional, and the possibility of the order getting messed up was so high due to my time and delivery constraints, I had to say THANK YOU!!!
Heartily recommended with five big stars, I’d give 10 if I could!!!

Thank you, Nelly, for an amazing gift basket. My clients loved it! This is the best gift basket place I have found in San Francisco.

Anna is the absolute best! She was able to help me out with going away baskets in a short amount of time and they were beautiful! DEFINITELY go here. Their work is amazing, and you will not be disappointed! Ask for Anna!

Used Unilocal to find a business in SF to make a gift basket for our relatives that were visiting from Italy. Nelly assisted me picking out items for the gift basket over the phone. She was wonderful. Gift basket was delivered to the hotel on time. You can request special items to be included. It was a big hit when they arrived to the hotel to find the gift basket from The Gifted Basket.

I was able to have a custom basket filled with microbrews delivered to my feyoncé’s office for his birthday. The Gifted Basket was very easy to work with — I gave them a budget and asked for them to just cram as many bottles of beer into a basket as they could. Simple! The only hitch came on delivery day, because I remembered at the last minute that he had jury duty in the afternoon, and the delivery person left the basket at the loading dock because building security wouldn’t let him upstairs shortly before the recipient was due to leave. That kind of took away from the surprise, so plan accordingly!

Amazing baskets and amazing customer service! These people really know how to deliver the whole sha-​bang. They can count on my future services!

I recently visited a friend in SF. I wanted to repay her hospitality with a gift basket. The hard part, for me, was figuring out just the right thing for her. She has very discerning taste and is a total foodie. I called Gifted Basket and told them I wanted to send her something but wasn’t sure what to send. The woman I spoke with asked me a bunch of really insightful questions until she came up with some ideas. She really sounded like she knew what she was doing so I trusted her. My friend RAVED about the basket, not just what was in it but how beautifully it was arranged. I felt so good about it and really appreciated the personal touch.

I have finally found a place that makes gift baskets with great stuff in them. Local products that a foodie would love and that you will be happy to give (and even happier to receive!) Nelly is fantastic, she will custom make a basket for you but the ones they have on their website are all pretty fantastic to begin with.

This would be my first time writing a review ever… But I was compelled to give them a great review on a basket I had custom made for a Quincenera I attended to recently. This was also my first time ordering a gift basket. Nelly was the one who created my basket and was very friendly and helpful on pick out the colors and suggested the items that we could use. The basket turned out more beautiful than I could have imagined. Fresh flowers, lots of goodies, and the colors they used really made the basket pop among the rest of the gifts. All of the guest at the party were very impressed and I was proud to say that present was from me.
Would definitely recommend this place to all my friends and family.
Great service and great quality baskets!

This is my go-​to source for ordering and sending gift baskets. The customer service is very friendly, helpful, and personalized.
They have an amazing array of options — It doesn’t seem to matter what the occasion is, they always make the recipient happy and make me look great for sending it to them.
My favorites are the «Taste of San Francisco» collections (especially for people on the East coast) — they’re filled with a variety of very cool local gourmet food products.
I’ve never had trouble with delivery, either here in California or to friends on the East coast.

I arranged to send a gift basket to surprise my sister at the Westin hotel to congratulate her on a race. She never received the basket and when I tried to resolve the issue, I was told that the basket was delivered to the wrong room and nothing was done to resolve the issue. No refund, no credit, plus I had paid $ 15 dollars extra for expedited delivery. Such a disappointment and sub par customer service.

100% recommend!
The Unilocal reviews was the due diligence I needed to select this store and I am glad I checked!
For my wife’s birthday we were staying at a Union Square Hotel and I wanted to have some champagne /​snacks /​chocolate delivered to be in our room upon our arrival. I searched Unilocal for Gift Baskets and this store was the top result. I checked a few other places, but opted to select The Gifted Basket based on Unilocal.
The lady i spoke with was so helpful… I explained what I wanted to try and accomplish and she literally constructed a basket of goodies within my budget with me on the phone — 10 minutes… and poof! Done and delivered!
Needless to say, everything was in order upon arrival, for $ 100 (all in) — got a very well stuffed basket of treats and w/​champagne, decorated with real flowers, happy birthday décor and even 2 flutes!
thanks to The Gifted Basket for making my wife’s birthday «extra» special.
I’ll be calling you again the next time we stay in the city — for sure!

I want to echo the other reviewers comments about how helpful the Gifted Basket is. I wanted to deliver a basket really last minute around the holidays… and the owner in the midst of the busiest time of year, came through with flying colors.
A really great service, and a pleasure to deal with!

4.5 stars if i could… this place rocks! I get a request to get 5 gift baskets by monday afternoon on friday evening with specific requirements. I called Nelly at Gifted Basket on Saturday morning and left a VM with my needs. She promptly called me back and told me it would not be a problem. I gave her my budget and special requirements, she was very helpful, attentive and listened to everything I was wanting. She promised to deliver the baskets Monday and said she would personally work on them herself.
Monday morning i called to check in and she said the baskets would be on their way to me and I would have them in the afternoon. I had given her a 3pm deadline, she had them to me by 1.30pm…fantastic! Most of my previous experiencies with other vendors is that they almost always delivery late! The baskets were constructed with great care, they were gorgeous and she had taken into consideration everything that I wanted. These were for some of our VIP guests at the company and needless to say they were delighted to have received them. We communicated with each other later in the day, I gave her feedback on the baskets and she thanked me for my business.
If you want 5 Star Customer Service, great follow through, prompt timely delivery and gift baskets that are custom made then Nelly at Gifted basket is your gal!
I will be ordering through her for all my future gift basket needs.

After my nightmare with Edible Arrangements who failed to deliver for me, I had a wonderful experience of ordering lovely chocolate covered strawberries for my sister’s belated birthday gift. The gift was delivered the SAME DAY I ordered!!! I was soooo happy and the gift was well received. From now on, I’m going LOCAL!!! Why 4 stars instead of 5? Well, the gift was a bit more expensive then I wanted to pay but I don’t regret it for sure.

I was referred to The Gifted Basket upon a referral from a concierge at a major SF hotel. I was looking for a custom-​made «romantic gift basket for two» for two Christian Pastors celebrating their 20^th Wedding Anniversary. I called the owner, Nelly, and when I described how wonderful they are, their personality traits, what they were celebrating — she insisted on artfully creating the gift basket herself!
Not only was the romantic gift basket above and beyond what I imagined (she even sent me a photo of what the basket looked like)…her level of passion for doing an «over-​the-​top» job, her level of personally really CARING about the gift receivers and that it was very special for them was touching and amazing.
Needless to say, my Pastor friends said it was one of the loveliest surprises they ever received! The Gifted Basket in San Franciso has my business forever:)
If you want the same level of passion, caring, elegance, creativity and high-​level customer service in special gifts for your loved ones: call Nelly at The Gifted Basket in SF, she is over-​the-​top!!!

I ordered the San Francisco Experience basket on Sunday night and it had to get to the East coast by Tuesday. And it made it! I love, love, love these guys! They even added a card for me. I loved the other baskets on the site, too. Different than anything you’ll see on other websites.