The Good Hotel

Disgusted by the lack of service from this place. Was kicked out because I did not have enough on my card for the 4^th $ 75 deposit I have had to pay. This hotel wound not transfer any previous deposits to cover the new reservation. I am disgusted by the lack of caring or service of this establishment. I do not recommend it to anyone coming to San Francisco. STAY AWAY!!!

I expected more from the «good» hotel. Seemed more of a mediocre hotel to me. The guy at the front desk was not very friendly, and it made for a rather awkward encounter every time I walked through the front entrance. The room itself had a very odd smell to it. The bed was rather uncomfortable, and the pillows were terrible. The bathroom was relatively nice. Although there is a weird sink on top of the toilet that I guess some people wash their hands in to save water? I was a little weirded out by that and didn’t want to wash my hands in it… They do provide the essentials you’d expect in a hotel. I.E.: single serve coffee and tea, a hair dryer, an iron, shampoo and conditioner, tv, etc. Pets are allowed at this hotel, but keep in mind there really isn’t anywhere to take them to potty. Lastly, parking at this hotel was an additional $ 35 on top of your room cost. Wish I had known that before I booked it. Overall it was a little disappointing. I expected it to be a «good» place to stay, but the reality is that it’s quite likely the saddest hotel I’ve stayed in.

This is one of the grimiest and unpleasant hotels I have ever stayed in. The room has a distinct old poop smell to welcome you as you walk in. When I went to turn on the ceiling fan to help get rid of the smell, it started to shake violently to the point that I thought it would fly off the ceiling and land on my poorly made bed. The front desk representative was rude and uncomfortably watched us like a hawk every time we came through. You may enjoy the amenities listed such as the pool, fitness center, and restaurant which are not on site but are instead ALL LOCATED AT THE HOTEL ACROSS THE STREET. Parking was also $ 35 on top of the hotel rate!!! I’d recommend any other place if possible.

This place charges DOUBLE what the room is worth. What’s worse is that we stayed in room 138 and there was a loud door slamming every 10 – 20 min so we could barely sleep at all even with earplugs in. Although the hotel is reasonably clean and serviceable the value is pretty terrible.

We have stayed at this particular hotel many times. However each time we have stayed lately they have seem to be getting progressively worse! The heater didnt work so we asked them to fix it or move us. We left to do our shopping and they called and said it was fixed. When we got back to the room it was not fixed and everyone knows how cold it is in San Francisco in December. So we called again and they offered to bring up a space heater which they did after I called back downstairs an hour later! So lets move to this morning when someone started banging on the door then proceeded to unlock the door and come in which she wasnt able to because of the latch on the door and the only reason she even did all that was to tell us the DO NOT DISTURB sign was laying on the floor! I still dont understand what that was all about! I think for our future visit we will be looking at other places to stay!

My boyfriend and I love this place! We have stayed here 5 times now and always have a great experience. we always recommend it to friends. I am pretty picky about the cleanliness of hotels and this one has never disappointed me. It’s clean, staff is always very pleasant and helpful. The front desk staff are all so nice at all hours, even when we stumble in after being out at the bars until 3am. Always there to answer questions and help out when needed. We have never had trouble finding parking in the lot, but if for some reason the lot is full, they offer a parking lot across the street. Although there is almost always a spot in the lot, the spaces are a little tight which makes me nervous (which is why I took away one star). But I do understand they need to fit in as many as they can.
Yes, the bed may not be the most comfortable bed and the pillows may not be the best. But if you come to the city on a budget, this is probably your best option. Rooms are all good sized and I am a huge fan of the updated décor.

*2.5 stars*
I was put up at this hotel while in the city for a function so I can’t complain too much. Had I paid for my hotel room it would have been another story.
This place has potential but my room with its double bed was dingy, mangled screen covered the window, had a view of the center of the building and multiple rooms literally feet away.

If you need a place to lay your head for the night to sober up… It’s ok. Not impressed with the carpet stains in the hallway and the tiniest twin size beds…

I had a long day of travel going nothing my way and this place was a gem. For the price it was clean, comfortable and had everything you expect in a standard hotel. Plus they allow you to use the amenities across the street at the best western!
The staff was extremely friendly and walked me through the streets of San Francisco to find this place.
Only reason I can’t give more stars is because it is not a 5 star hotel period. It’s loud downtown and you can hear it all. But highly recommended for the price!!! Clean, safe, comfortable is always a great option.

Second time I visit San Francisco. And both times we slept in this hotel. Me and my girlfriend thinks it’s a great one on a great location. The streets around it are not that busy and there is plenty of choice for breakfast around the hotel. You can even make use of the pool at the other side of the street at the Best Western. The rooms are clean and cosy.

El Good Hotel es un poco flojo, en general nada mas llegar ves que el ambiente es mas de hotel de mochileros que un hotel normal.
La situación, cera del ayuntamiento de SF y pudiendo ir andando hacia la zona de Union Square no es mala durante el día, aunque de noche no es una zona muy segura y da un poco de miedo, bastante llena de sin techos y otra gente que se la veía que andaban un poco mal de la cabeza.
La habitación no estaba mal pero no es ninguna maravilla. No tienen aire acondicionado, aunque en SF no suele de necesario, para paliarlo hay un ventilador de techo.
El aparcamiento es caro y no muy bueno, tienen una zona cubierta y otra al aire libre, bastante pequeñas las dos.
El wifi tampoco va bien y la presión de agua de de la ducha es bastante baja.
Cerca hay un CVS (supermercado) muy grande, un Subway y varios sitios donde se puede desayunar, de los cuales recomiendo el Café Moda poco mas abajo en la misma calle.

Perhaps «Good Hotel» would be appropriate in Kabul, Afghanistan, but I think they might even have more charm there.
This is a crappy roadside motel posing as something better. DO NOT be tricked by photos of a modern, hip interior. It is a lie, this is crap with an IKEA makeover that is barely skin deep.
I walked into my room and gasped. A Motel 6 looked posh by comparison. There was no blanket, just a cheap sheet with some small holes in it. A rock hard chunk of soap, a guidebook to Mexico (?!) I would have had a much better time, and gotten way more bang for my buck in Mexico than with this craphole.
Avoid. Avoid. Avoid.

Though not as catchy, «The Just OK Hotel» would be a more accurate description of this hotel/​motel combo.
The Actually Good:
The location is brilliant: check out Box Kitchen/​Tempest for good bloody marys & burgers or hop over to Cellarmaker for great craft beer.
The staff are lovely and super helpful.
The hotel shares amenities with the Best Western across the street, so you have access to their gym and pool.
Parking and strong free wifi.
The Just Ok Part:
The décor is cute, but not as much as it seems in the pictures. They’ve obviously added some kitschy touches throughout the years and the cuckoo clocks are darling, but even the photobooth in the lobby doesn’t make up for the fact that there’s some pretty sketchy water damage in the bathrooms and the bed/​sheets/​carpet are well due for an upgrade/​deep clean.
There’s an elevator… it’s kinda scary… but it’s there.
The Downright What The Heck Part:
This place would have easily taken a 3 – 4 star, even with it being a little threadbare if it weren’t for the cost. Now, I know this isn’t their fault — the hotel prices in San Francisco are outrageous. But a $ 240 room that smells like stale water (yes… that’s a real smell) and has holes in the floor just doesn’t sit right with me.
The Verdict:
The staff are charming and the area is great. If you’re only in for the night and (like it was for us) it’s the cheapest available in the area, it’s not a bad move. Though steer away from room 223 if you can: there’s some sort of water issue that makes that whole room smell a bit off.
But if you’re staying any amount of time, you’re better off to add a few dollars to your bill and upgrade to a better hotel.

Convenient location and free parking for hybrids set this place apart from the other options. The photo booth was broken, so that was a bummer. Room was clean and quiet. I like the décor. The place has held up pretty well in the 5 years between by first visit and my most recent one.

The cheapest hotel in the area we needed to be in that didn’t look as though it was a prostitute, crack head, bed bug … etc … ridden establishment. Service was friendly and prompt. Room was small but that was fine. We just needed a place to sleep. It was clean as well as the bathroom. We had a double bed room 315. It was quiet and I slept well. Friday night stay cost us $ 152. + tax and parking was $ 35. If you need a gym or pool they partner with the Best Western across the street. I would recommend and return FOR SURE! And for all the picky Unilocalers, this ain’t the Four Seasons. You get what you pay for and in this case it was a clean, safe, and affordable place to stay in San Francisco.

Budget hotel remodeled to modern design and community feel — with a lot of noise.
We loved the mission and staff. Just not the facility.
They offered exactly what they said they would: cheap and cheerful rooms with a sustainability focus.
We were just given a crummy room in a crummy location.
We left within an hour of arriving b/​c of the excessive noise and disruption; construction, above-​head, parking lot and garage traffic. We were in a walk-​up 1^st floor location outside of the parking lot. The room literally shook every time someone on the floor above opened and closed a door. Then there was above-​average foot traffic reverb from poor insulation. Additionally, we were close to a busy street that would have car and loud foot traffic in a transitioning district. I had a big meeting the following day and knew I wouldn’t get any sleep.
The staff was professional, friendly and curious and the management did offer to make it right.
My recommendation: Stay there if you’re on a budget, can get a room on a higher floor, and are a heavy sleeper.

My friend and I stayed here for 3 nights for a decent price knowing that hotels in San Francisco are usually expensive.
Service: Let’s start with the good news. Service was AMAZING! The hotel staff are extremely friendly and helpful. A few days before our arrival, we called the hotel just to make sure our reservation went through. They confirmed everything and even gave us a step by step instructions on how to get to the hotel using the bart from SFO just in case we don’t find a ride. When we checked-​in the guy at the front desk was friendly and had a sense of humor (that’s a plus). When we got to our room, one of the windows was slightly open and we could not pull it down. We called front desk and they immediately sent someone to fix it. The best service was when we were checking out. Our ride to the airport was running late and the guy at the front desk offered us different options. You can take a shuttle straight to the airport for about $ 16 per person but you have to reserve it when you first check in. We didn’t reserve it, but we was willing to make an exception and go out of his way to make it happen. Our ride ended up showing up sooner or later so we didn’t use the shuttle.
Comfort: The beds were minimal. The blankets didn’t have much fluff to it. We had to ask for extra blankets because it was chilly at night. On the other hand, the pillows were really fluffy and comfortable. Overall the beds were comfortable.
Condition: The lobby didn’t have much to it. It’s definitely not the same as what they advertised on their website. The room was similar to the pictures on their website. The TV was decent except when it acts up and gets blurry. They had enough channels to provide us good movies at night when we’re resting. The décor is really cute! They even had light fixtures made of Voss bottles.
Neighborhood: With daylight, it was okay to be walking around but I wouldn’t recommend staying out when it’s dark. We heard a random person yelling at night from our room. The good part of the location of the hotel is that it is so close to the bus stops. It gives you easy access for the Muni. One of the bus stops is right across the hotel.
Cleanliness: The carpet and the bathroom was clean and didn’t have any stains. The beds were clean but when they changed the sheets on our third night, I found a stain on my blanket. They provide extra blankets so it wasn’t too much of a big deal. There was also a weird odor in the hotel. It bothered me the first night but I got used to it or I was just really exhausted the other nights to care. My friend wasn’t bothered by it at all, so it really depends on the person. The only thing that really bothered my friend and I was the water in the shower. The first time you turn on the shower, the water isn’t clear. It was yellowish/​brownish. Good thing we let the water run first before going in! After a couple minutes, the water gets clear. Apparently there’s a drought in San Francisco too so we’re not sure if that’s the reason. We don’t know if it’s the hotel’s fault.
Overall the hotel was okay. We really liked it for it’s service, comfort, condition and convenience for public transportation. I would have given it 4 stars but the water grossed us out.

Like the name says…“good hotel” it was a really nice time, great service and centric.

El hotel ea increible
Buenas camas, lindas habitaciones y excelente habitacion
El unico problema
Que tuvimos que lo arruino todo fue que el recepcionista cuando pagamos nos dio un billete falso. Una lastima que semejante servicio se rompiera en ese eslabon de la cadena.
Lamentablemente nos enteramos del billete a la hora y rememoriando nos acordabamos de lo nervioso que se encontraba el.
El recepcionista estaba trabajando el dia 14 de marzo a las 11 am

I stayed here for just one night and it did the job. For the price, it was decent and the room appeared to be pretty clean and in good shape. I was lucky enough to get a room in the back portion where it was pretty quiet although I did get woken up by a couple of people talking at a normal volume, outside and a few doors down meaning some pretty thin walls.
It was almost hilarious upon arrival when we asked to use the restroom in the lobby while waiting to check in. They said it was under repair and that their sister hotel next door would let us use theirs. When we got there, the bathroom there was under repair also, they sent us across the street to the Best Western where we were finally able to get on with our business, a quarter of a mile later.
The neighborhood is pretty gritty but you have a great coffee shop a couple blocks away, Sightglass and there is another café right across the street on the corner at the Federal Building.
For one night it was fine, it was good. Pass on the free coffee in the lobby though.

I did not find any pubes in this hotel room. That’s a freakin’ win in my book.
The bed was comfortable, the room was clean, the bathroom was legit, the shower was huge, the guy at the front desk was nice… all around good experience.
Though…$ 30 for parking in their OWN parking lot on top of the room price? Not so good. SF is a parking racket and the Good Hotel falls right into it.

I have to rate The Good Hotel within the context of San Francisco and for that, it’s A-​OK. It’s not a high end hotel, it’s a boutique and for that, you’re getting a different kind of experience. It’s, by far, not the the best boutique hotel either, but it’s really cheap. Staying in SOMA for under $ 100 is nearly impossible. For that though, you can’t expect the Ritz. In terms of space, I was a bit cramped in my room, but I’m 6′ 3″. I had to put my luggage and all my things away or in a the corner before I felt comfortable to move around. I really could have used a normal desk rather, than the fold down shelf though. It was difficult to work in such a tight spot.
That led me to not spending much time in my room, but that’s not too much of a negative when you’re in downtown SF and SOMA specifically. I borrowed a bike, walked around, and went to bars and restaurants. When I came back it was to rest or sleep and these rooms are fine for that
I did have an issue with my air con unit. It was August, but I could still have done without it, but it was leaking all over the place. The immediately (within 10 minutes) had someone come over to look at it and within a ½ hour, everything was fixed. There was a huge puddle that I had to dodge around for a day or so, but otherwise I was happy.
The room was clean too despite other reviews I’ve read. This obviously must be a hit and miss thing with this hotel so YMMV. I had a courtyard room and it was quite noisy, so if you’re sensitive to the noise, get a room at the back where there’s a lot less foot and car traffic.
Overall this is a cheap and cheerful place to stay, but the money you save on the room might have to be spent elsewhere as you roam the city. That’s not such a bad thing is it?