The Monarch Hotel

I stayed there for two nights! And that’s the worst experiences that I have ever had!
On the second night, right at Midnight, while I was sleeping, the Hotel was on Fire and the Emergency didn’t work until the guy came and knocked on the door saying that it’s Emergency! After getting out of my room and seating awhile in the lobby the Emergency Bell rang!!!
Then I checked out in the morning, they charged me whole amount of the fee without explanation or saying sorry or even being nice!
The bathroom didn’t have hairdryer, when I called them and asked, they said: you can pickup in the lobby front desk! I felt like I was begging them for me to stay in their hotel because all of services I had to do by myself
No discount, no Sorry, no explanation, nothing to say about the Fire Emergency!
If you plan to visit San Fran! Please get this place out of your list

For me personally this place work out perfectly. It’s pretty much centrally located. Came to San Fran on vacation with my girl. Picked this place cuz of location. If your just using the place as a place to sleep (like we did) and that’s it then the monarch hotel is perfect for you. Nice beds, free wifi and HBO. Only bad thing I have to say is that it doesn’t have a fridge in the room hahaha. Nice clean place tho. Staff is super nice might I add.

This hotel was really gross. From the outside you think not to bad. You get inside and you think alright it’s retro looking. But then you get on the elevator and I kid you not after my husband stepped on I said «Welcome to the Tower of Terror!» Super creepy elevator! Once we got to the room it smelled of mold. The carpet was wet and I was slightly concerned there could be a skeleton hanging in the closet. We didn’t even make it a whole two hours there. Felt like bugs were crawling on your skin. BUT. we did get a full refund and I thank you for that!

Don’t do it… Smells, dirty and not in heart if city… Don’t do it, not worth it!

What a Rift off! I paid over $ 500 for a 3 nights stay and the place stinks and dirty! The Mattress and bed sheets have stain all over it. No Fridge, no microwave, no aircon and no breakfast… for the price I paid? And the front desk lied about the Vallet… I felt like I was robbed after I checked out. Never I will recommend this to anybody. Theres homeless all around the front door. Scary neighborhood. Dot stay here! Avoid this place if you love yourself!

NO AIR CONDITIONING, which is wonnderful if you love ceiling fans and the summer heat. To cool down you can open the window, unfortunately the street below is noisey and smells because of the homeless people that surround the area.
The room itself is straight out of the 1950’s and don’t look like they’ve been touched since. The curtains were hanging off the rod and everything was either old, dirty or cheap. I only wish my room rate was cheap, but for over $ 170 per night I expected a much better experience.
This place should be converted into a Youth Hostile and then it would be great.
Sorry, but I was really disappounted.

Dive. Do not stay here. Dirty, dated, front desk minimal help, walls paper thin, tiny bathroom, walk out the front door to the smell of urine, no safe key, etcetcetc. So disappointing.

Oh God where should I start?! For starters is a horrible neighborhood (construction, homeless everywhere, not well lit, no parking). The lobby is clean but definitely has the feeling of a hostel (that wasn’t the worst part). Riding the extremely small yellow light elevator that feels like it will break at any moment is the biggest omen that ur in a bad place.
I originally booked three nights because I thought I would only use the room to sleep and shower. Oh man did I made the worst decision. They use this carpet cleaner/​air freshener that made me so sick to the point where I was dizzy and nauseous. My boyfriend and immediately went down to the lobby to informed the receptionist of the issue but she didn’t quite get what I was saying. I had to call Expedia and asked to cancel my whole reservation.
Horrible first night! Stay at Vertigo!!! The neighborhood, hotel, and receptionist is 100x better!

The hotel is advertised as a boutique hotel — it’s clear that they’re trying to live up to that description, but they fall short. Best part was that the bed was extremely comfortable with nice, high thread count linens, and I did not experience any noise from neighbors as many people on this site have posted. The rest of the furnishings were pretty modest. When I first got to the room and opened the door, I was overwhelmed by the smell of disinfectant or some sort of bathroom/​carpet cleaner. I had to leave the windows open for about five hours for the smell to dissipate. The in-​room safe was missing the key and they did not have a replacement, so I couldn’t lock up my valuables. The bathroom is in disrepair — leaking faucets, tiles coming off the walls, nothing particularly «boutique» about it. The ceiling fan over the bed is wobbly and noisy. Since I used to live in San Francisco, I knew this neighborhood wasn’t the greatest but the price point and the pictures on the website made it worth the risk (or so I thought). The street scene is pretty rough and definitely feels dangerous after dark. street noise coming into the room is constant, with a lot of screaming and shouting. Front desk staff is friendly but the evening clerk was hard to understand through his thick accent. I’m checking out a day early and heading home. You basically get what you pay for here. I will budget more for my next SF trip.

Stay away! Check in took long but the check out was Terrible! The rooms smell like cigarettes and it’s way over priced.

The worst Hotel i have ever been to. Bad Service. Bad smell. Old and outdated décor. Did i mention the bad smell !?
Paid $ 47.00 for «valet», when i checked out i waited for it for 45 min.
There are better hotels.

This is a terrible hotel for several reasons.
1) The guests, at least the ones close to me, are loud and the walls are thin. This means that at 430 in the morning, I was woken by what sounded like a fight in the room next to me.
2) The neighborhood sucks. Now I don’t expect an urban area to be Pleasantville, but for every night of my stay I could hear homeless people yelling in the alley below, and what sounded like a fight between a group of homeless people, complete with throwing bottles and what sounded like a physical altercation.
3) The room is sketchy. It’s an old hotel and there are certain quirks to be expected. However, my room had the «nice» addition of a giant dusty cobweb in the corner of the ceiling.
4) MOST IMPORTANTLY: DO NOT BOOK WITH THEM THRU EXPEDIA OR ANY OTHER PRE-​PAID SERVICE. I did the most I reasonably could to determine the cancellation policy of the hotel, going so far as to call and ask. But I did not find out until I did in fact need to cancel, that they give 0 REFUND for changed reservations. This is entirely THEY’RE OWN PERSONAL POLICY, not something forced upon them by Expedia. When my representative from Expedia called them on my behalf, they wouldn’t budge at all.

What a horrible experience! We arrived in San Francisco for a trade show. Information that we should not have given to the front desk!!! Within the hour our room was burglarized. We suffered a $ 1000 loss. The police basically gave us a report to help in recovering our loss from the hotel, but let us know that they didn’t bother with theft. Even though there were prints all over the window sill where they thief came in off of the fire escape. The hotel refunded our credit card and forwarded our claim to the manager. He didn’t even talk to us until the following afternoon. We’re still waiting to see whether or not The Monarch Hotel will compensate us. Do not stay in this hotel. The homeless were outside in droves. I counted at least 30 people. Very unsafe.

Okay, it could be waaaay worse guy, just saying.
I was in town for a conference again and needed a place to stay for 4 nights… everything else in the area was $ 400+ (and an arm and leg and firstborn child) so it was the most sane option. I mean, $ 99/​night during conference season?! sure thing.
Service was great, i had a really smooth time during both check-​in and check out.
The room was a little dark and musty but overall very comfortable. My queen size bed was always very neatly made in the morning (thank you housekeeping!) and came with 3 pillows and a long body pillow, and I always had a good night’s rest.
Points off for the leaky faucet in the bathroom, the really squeaky floors, and the thin walls.

So this was my first stay here, probably not going back. The cable didn’t work, the clock radio didn’t work, the shower drain was backed up. On the plus side, the bed was comfortable, the employees were nice and accommodating, and the hotel is in a great location.

We checked in Saturday afternoon (12÷6÷14) and left our room around 8 to go out and have fun and got back around 1. Only in the morning did we discover that all our suitcases had been rifled through while we’d been out – my clothes were in my female friend’s bag, all the pockets on my backpack had been opened, and Amanda’s laptop and wallet and my satchel were all nowhere to be found.
The thief was obviously a hotel employee, since we had left our room locked and all had our keys with us. I can’t remember the last time I felt so violated.
Don’t go here.

This is the worst hotel I have ever stayed in. Came back to the hotel around 12:30pm sign on the door asking us to call a cell phone to let us in (spelt wrong on top of it) African American showed up 20mins later with a couple slices of pizza not even apologizing to let us in. When he opened the door he just went to sit on the couches. Went to shower the next morning old bandaids were in the shower, ironing board only had one leg, iron had black tar on bottom so couldn’t use it without risk of ruining my shirt. Valeted the car they asked us to give them 40mins notice when we wanted it back. Told them 2.5 hours before we wanted it when we went to pick it up they could not find the car and still had to wait over an hour before we got it back.
I’ve stayed at bad hotels in the past and never even wanted to take the time to write the bad review but this tops them all to let you all know what a piece of s**t place this is and not worth the final price of $ 250!!!

So I decided to stay here out of desperation. I booked the room from Travelocity and it had 3 out of 5. This is the type of place that reminds me of how you would wind up in a horror movie. The ceiling fan is about to break off from the ceiling as it rotates. It’s a place to sleep to say the least, I’m sure their are worse places but I would never stay here again. I’d sleep in my car first. Parking is $ 38 valet 20 – 40 mins for them to arrive with your car. The cost normally is 180 thankfully I paid 140. The door looks like a child could kick it in if they wanted to. If you see this place do yourself a favor and KEEP MOVING. Even the surrounding area is shady.

Excellent hotel for the price we paid! Super cutesy and classic. Great location. The bed was comfortable, everything was extremely clean and well kept, and the location is central to everything; a small walk away from a variety of bars, and a short trip to fisherman’s wharf.
I would definitely recommend this hotel I f you are trying to save on cash and not skimp on quality!
P. S. Don’t bother valet-​ing ($ 42), park next door at the auto shop instead for $ 25!

This place is for people like me, who aren’t looking to spend a ton and aren’t picky. There weren’t any major problems with the hotel.
Would give it 3.5 but it’s not a 3. We did have problems with hot water one night and the card keys would randomly stop working. I think it was from keeping the card key close to my phone.
A friend and I came here for the price for a mini vacation and it did the job. The staff was friendly check in went smooth (so far no extra charges). They take a credit card in case they need a 100 dollar deposit if you ruin the room.
The place is pretty old fashioned, the single elevator is wooden and mechanical. It operated fine and also shouldn’t be a problem if you don’t mind steps. The room was clean we had a double bed room.
The surrounding area was a little sketchy and we saw some ghetto «fight» on the street. I would stay just say alert, we didn’t run into problems. The hotel is situated next to a bus stop and that was convenient way for us to get to see the Pacific Ocean for the first time! (Haha)
Also near the hotel was Polk and Van Ness streets so it was easy to get to a diner, cvs and liquor stores.