The Right Move Group

Like reviewer Paul K, I likewise had an unprofessional experience with The Right Move Group. I don’t even write Unilocal reviews regularly, but this was a really bad experience and I felt compelled to share. I was contacted by a Mr. Henry in response to a property I am renting out. We confirmed a viewing appointment a couple days ahead, and I drove down from San Francisco to meet him and his client. 15 minutes after our schedules time, I contacted him to see if they were still coming, and it was only then that he said that he forgot to tell me they needed to cancel. A wasted 2 hour trip in the middle of a work day for me, and a belated apology from him.
I’m glad he found his client a place to live, but his (apparently repeated) lack of professional courtesy as a representative of The Right Move Group would make me think twice before engaging this company’s services.

I received a request to show a property, and scheduled a time to do so. The time came and went, and Mr. Henry didn’t appear. I called, left a message, text, email. Never got any response. I would have been totally fine to hear back «client changed their mind; drove by and hated it; found something else.» No problem. But a no-​show and then no response is not professional.
I also reached out to the leadership of the company via email, but heard nothing back. It appears that that this is their normal way of doing business.
It’s one thing if an individual from Craigslist makes an appointment and disappears. Although curiously, I’ve had zero flakes from direct renters. Zero for 20+. Not even once. But I hold relocation companies to a higher standard. I mean, you’re in the Business, right?
Also, nice try to get this review removed. I took out the phone number and the client company name and resubmitted. (my bad!) v2 is better anyhow.
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Here’s the incoming email below:
Hello,
I’m writing on behalf of a [famous bay area tech company] employee who would like to view the 2 bedroom waterfront condo at [address removed] in San Mateo this Thursday ⁵⁄₂₈. We are a premier destination services provider who works to support recently relocated individuals in their home search.
Our client is an excellent candidate for the unit. He would love to see it on Thursday ⁵⁄₂₈. He is available from 10:00am — 3:00pm.
Please let me know if you are available to show the unit during any of these hours.
I look forward to hearing from you!
Many thanks,
Anthony K. Henry
Anthony K. Henry
[phone number removed]
Destination Guide
The Right Move Group

Words cannot express how amazing The Right Move Group is. Colleen was fantastic about coaching me through (what I expected to be) a stressful move halfway across the country.
And Jan. Let’s spend some time talking about how super freaking fantastic she was. Her tour of San Francisco was better than any tour I’ve ever had. Ever. I almost feel like a local just from the four hours we drove around the city apartment hunting. And she picked some unbelievable apartments for me to view, as well. She also broke down the (crazy, borderline-​psycho) process of apartment applications in SF in a way that made it seem simple.
It’s because of Jan and The Right Move Group that I found a great place to live. If I could, I would make using them mandatory. They were that good. If I ever decide to leave my awesome apartment for another one (doubtful, but we can play make believe for a second), I will use them again.

Seriously. This is as good as it gets for anyone that is new to the Bay area. Monica was SPOT ON. I highly recommend her for anyone that wants to know ANYTHING about San Francisco. She was full of advice, suggestions, neighborhood tips and everything in-​between. Monica even offered her cell phone number for the weekend, and even though she was away for the weekend, took our phone calls to help us with rental questions. Being new to any city can be quite daunting, but if you have Monica to help — it all of a sudden seems like a breeze … and your rental nightmarish situations seem to disappear into thin air. Largely in part to Monica and the Right Move Group, we quickly signed a lease for a terrific apartment in a fantastic neighborhood and are now super excited to begin our adventure in California. Laurie took us on a tour that was quite eye-​opening and put the entire city in a new perspective. She showed us all the great places, restaurants and things-​to-​do around the city. All in all, the Right Move Group HOOKED US UP. If you are new to San Francisco, HIRE THEM. It will be the absolute best decision that you make. I really cannot say enough about Monica, Laurie and the group. They are amazing, incredible, super helpful… did I mention amazing?!? Don’t even think twice. Call them.