The Wharf Inn

Bed bugs !!! Horrible front desk. Rude.
Unhelpful. Many better affordable choice nearby.

Good hotel. Very clean. Minutes away to Fisherman wharf!!! Walking distance China Town and Union Station. Especially the Ghirardelli factory! Free Parking and Free Wifi is a plus! Lot of hotel here charge parking lot!
I give 4 stars for my stay at Wharf Inn for 3 nights. Only minor downfall is its little noisy. But its doable!

Ive stayed here many, many times over the years. I’m just now reading about the new ownership, and that’s truly wonderful news!
I stayed here just a few days ago and was pleasantly surprised by the updated room! Nice new King bed with wonderful pillows. New comfy chairs and large table. New flat screen tv with lots of channels and free HBO! Free bottled water and Ghirardelli chocolates!
The only negative is they removed the small refrigerators! Why? It’s nice to have a place to put my snacks and beverages that I bring along with me, or keep my dinner left-​overs fresh over night. I hope they reconsider and reinstall the refrigerators.
Oh! And outlets! So Many Outlets! Two on each bedside lamp and a bar of 4 outlets on the desk! Awesome! They even updated the 1970’s phone!
I’ve always enjoyed staying at the Wharf Inn. Location is everything. The free parking is a major Plus. I often travel alone and I appreciate the secure elevator. It doesn’t work unless you wave your room key over the sensor by the elevator.
It’s all good at the Wharf Inn!

Great place to stay in San Francisco! Room was clean and reasonably appointed. Free parking. Close to the sites we wanted to see. Staff was helpful and friendly. Bed was very comfortable.

Great place for the value. Very close to the wharf, pier 39 and other attractions. Clean room and friendly staff. Couldn’t have asked for a better location for the price! Oh, and free parking! Very hard to come by in this city.

Be prepared — there is no AC and they don’t pretend to offer water that stays the temperature it is supposed to. This is the place you stay if you won’t be here other than sleeping. Even then, it’s as basic as it gets.

Incompetent. the rooms were incredibly warm and they also overcharge. My only positive here is the room did not smell like poop. I would not stay here ever again.

Ding Dong the Witch is dead. Not dead just gone. the Asian lady on the front desk is officially gone. new owners took over and are fixing up the place. One of the things they are doing is getting rid of those neck pillows that look dirty. Come to find out, they are not dirty, they are supposed to look that way? Huh? We stayed here again on May 12 for 2 nights. We stay pretty much monthly and we have already noticed changes for the better. Most of the rooms have new mattresses and new furniture in the rooms. The Mini suites now have mini fridges in them. The only rooms that do. The only downside now is that there is an extra charge for a balcony. We don’t care because we like the quieter rooms anyway.
Slowly but surely the new owners are updating this place. These things take time, but over the last year we see a vast difference not only in the way the place looks but in the clients. They are weeding out the trash!!!
The rates are getting higher, but that is all of SF. don’t expect any night to be under 200 bucks. Its probably not going to happen. Not anywhere. We always look to see if there is a better deal and there never is because of the free parking.
Now…if you bring a pet. Tell them you are because it seems that they have 4 rooms designated for your animal. Why the hell would you bring a dog on vacation anyway? That’s really stupid! A woman got turned away because she didn’t tell them she was bringing a dog and it was explained to her that not only was there no pet friendly rooms available, but she didn’t want to pay the 25.00 fee. When she asked about the fee (btw i was standing right behind her). The front desk agent said that its because it costs to clean the room and they have to close it for 3 days incase someone is allergic to pet dander. Good Job Wharf Inn.
I was told by several staff members that they have been sold out almost every night since January. That isn’t just the Wharf Inn. its all over town. So make sure that where ever you stay book as soon as possible. Don’t be an idiot and come to san francisco on a whim and think you’re going to find a room for cheap or expect to find a room at all. Be smart like us. We book at least 2 months ahead of time.
Most of the Front desk staff is still the same. Only, the Psycho Asian lady is gone!!! Hooray/

This hotel was by far the worst experience I ever had. I have not one positive thing to say. The hotel was dirty and does not look like there has been any renovations since they opened. To start there was a bum in the parking lot digging through garbage so I knew my car was not safe from the beginning. The room was disgusting it smelled like smoke. My pillows reeked of smoke. The bathroom counter was covered with sticky stuff. The shower was filthy. The toilet barley flushed we had to flush it twice. There is no air conditioner or windows to open unless you want no privacy. When a neighbor is entering their room it is so loud it sounds like they are breaking into your room. The people next to us had their door wide open smoking marijuana it was disgusting. There is no small refridgerator so you can’t store anything. The remote control had long black hairs stuck in the buttons. The towels are in this filthy room on the first floor I forbid to use any of them because I cant imagine how filthy they actually were. When our neighbors were on the telephone we would hear the entire conversation. We barley got any sleep because you hear every little thing. Someone walking down the hall sounds like an elephant because it is so loud.
I booked the hotel through a website that said it was dog friendly. I registered my dog online and assumed everything was fine. After the first night a man came up to me and screamed at me about my dog not being registered. I said sir I did register her online they gave me no paperwork when I checked in. He was so ignorant, rude and disrespectful. He kicked my sister off the property for having my dog was registered. The man rolled his eyes at my and was screaming at me for something that was their fault. I asked to speak to the manager who said they would figure something out to apologize for the way I was treated and he would call me later on. Of course, I never recieved a phone call for them. I would never recommend this hotel to anyone.

Expensive way to pay for a car park.
Old rooms, dodgey air c, no fridge, crap hot water in shower. We knew it was in the middle of tourist trap hell, these parking was the only clincher and it is not worth it.
I do not think the rooms have been refurbished since the hotel was opened way too long ago
San Fran is expensive, but had much better over the bottom of Lombard st and van ness. Nicer area too.

By far, the worst place I’ve stayed yet. Staff was nice when I checked in, but it went downhill from there. Overall, the place looked like a tired old motel– yellowed walls, old carpet and fixtures and just overall tired.
You’re located smack dab in the middle of tourist central (which I don’t enjoy) so if you like chain restaurants you’ll be in heaven.
Someone always seemed to be yelling outside, whether 12:30am or 5am (I experienced both) or the paper thin walls and ceiling of the rooms, allowing me to hear both the TV program and the late night altercation of the couple above me.
Nothing about this place even whispers comfort– SO glad I brought my own pillow!
Don’t trust the pictures, regular rooms look nothing like the suites. Having a balcony was nice to be able to open the door and let a little fresh air in but would highly suggest paying a little more and staying elsewhere.

I recently stayed at the wharf inn and it was a great experience.
We showed up early (around 11:30am) and the man working the front desk asked if we could come back around one for early check in which was not a problem. Because it is around Christmas and they were not fully booked we were allowed to leave both cars in the parking lot instead of looking for street parking for one of the cars.
We got a room on the front of the building where you can see the wharf from your balcony. A good sized room, clean and fully stocked.
The ONLY thing I did not like about this hotel was the elevator that would literally rock back and forth as it was going up/​down.
I would recommend staying here any time you want to be by the wharf/​pier 39 area.
Keep up the good work!

DO NOT STAY HERE unless you want to pay $ 235 for no sleep. They are rude and dishonest. I had called in the morning stating we’d be coming in late that night and to please not save the worst room in the hotel for us. We were assured we’d already received a good room. When we arrived the guest in line was complaining to the clerk. When the guest left, the clerk said to me, «I’m going to give you his room and move him. I’ll give you the one with a balcony and view of the ocean,. Don’t tell him I did this or I’ll get upset with you». Huh?
The guest was obviously complaining about the room the clerk just gave us. No view, by the way. One floor over the street. There was a steady stream of loud drunks on the street, homeless folks talking below our room, garbage trucks, an overheated room in November without the heat on and the window open. I called downstairs to let them know about the overheated room and they said it was a problem with the boiler.
We had paid for two nights through Expedia. The next morning I informed them that we would be cancelling the second night and that we wanted a refund for the second night that we were not using. The clerk said that since we had booked through Expedia then they would have to issue the refund. When I called expedia they said the hotel would have to authorize the cancellation, not expedia. the hotel, when contacted by Expedia first said we never checked out. When challenged, they said that «yes» we had checked out but did not complain to them. This is a 100% lie. I had called them in the middle of the night but there were no other rooms to move to. They were full. I got stiffed $ 233 dollars for the second night and my wife and I got only a few hours sleep the night we stayed.
A small anecdote: when i noticed the ice bucket had no lid I went downstairs to get one with a lid. I was told that none of their plastic ice buckets had lids anymore… go figure.
DO NOT STAY AT THIS PLACE.

The hotel is aged and probably not the most upscale a if that is what you’re looking for, this is not the hotel for you. There is no air conditioner in the room, just a ceiling fan.
Benefits include free parking and wifi, walking distance of pier 39 and wharf shops and restaurants.
Downfalls include run down rooms, somewhat small sized rooms, and no air

Just got back from staying up in SF 4 days. This motel is right in the Wharf area. The employees are courteous, professional, and very helpful. Bryan was working in the office most of the time when we were there and he is a great asset to the establishment. He knew the best places to eat, shop etc.
The room we had was very dated — expect the ’70’s hotel experience. The bed was very comfortable and the bathroom very clean. We did not care for the area though — especially if you are going to be out late at night.

We booked this hotel because of the location and the free-​parking. We were given a balcony and loved the view. Our room was on the third floor and we heard a lot of street traffic/​people. This did not bother us, I think that type of atmosphere is part of the experience, but I can see how someone may not like this. We are heavy sleepers and I only got woken up on the second night by a homeless man yelling out in the street for about 2 hours.
The location is perfect, the free parking is great and every person I talked to from the staff were incredibly nice and helpful. The only thing I wasn’t crazy about was the fact that they did not have air conditioning in the room, although the outside air was nice, I really couldn’t open the door or window because the noise at that point would be excessive. I felt very safe at this hotel and when I go back to visit I will definitely stay at this hotel. I believe this hotel definitely made my visit much more enjoyable.

Walls are Thin and Threats of Calling for Police for talking in the room. Not even hella Loud just Chit Chat… i think there racists…2 star because 7 – 11 right there…

Given the price, location, services, room and most importantly FREE PARKING and WIFI!, This place is the bomb! Don’t come in expecting a 5 star hotel services because you ain’t gonna get one. I’m satisfied with this place, the free parking and its proximity to the piers. All in all, if you need to save, stay here. But do book ahead of time.

Location! Location! Location! This place is right smack dab at the edge of Fisherman’s Wharf. The smell of Chowder & Sourdough bread can be had if you catch the wind just right. Well, and if you aren’t overwhelmed by the smell of diesel from the multitude of tour buses that park right across the street ALL DAY. I want to love this place, I really do. The fact that they have re instituted the «Free Parking» lets you know that they know this is a very valuable commodity & you are willing to overlook a flaw here or there.
I called months in advance to book a room for my 18 year old daughter & I for her Spring Break. We wanted to spend some quality Mother Daughter time in the City & I was going to make sure we had the best time. Being able to park at the hotel and walk everywhere in Fisherman’s Wharf is awesome. I asked when I made the reservation to note that we wanted a room with a balcony because I had one last time & it was great to go outside & watch the tourists & trolls go by. They said they couldn’t guarantee it, but would make a note of it on my reservation. I also asked for early check in, but again, no guarantee.
I called the morning of the reservation just to confirm & ask again about early check in. «No!» she said «No early check in». «Oh.okay.» I said, a little taken aback. Then she said «Maybe 2 o’clock». I thanked her & we headed up. Last time we stayed there, they let us park there while we waited for our room to be ready & we walked around, so I was totally okay with doing that. We got there at noon & parked. I went in to make sure it was okay to park there til the room was ready. She asked my name & when I told her she said «I TOLD YOU 2 O’CLOCK!» I explained sheepishly that I just wanted to park there and walk around until the room was ready. I also asked if we were going to be able to have a room with a balcony. She said «No! No rooms with balconies left!» «Oh, okay, I said» Then she says «I will upgrade you to a Junior Suite» I was thrilled & felt proud of myself for biting my tongue when I wanted to snap back. She said to check back around 2. (the original plan) We left and went walking around & came back a little after 2. Still not ready. So she said she would call my cell when it was. So… we went out & got food. By 3 it was the regular check in time, but still no call. We took a chance and walked back to the hotel to find her nowhere in sight… lol The guy at the front desk was a delight!!! SO awesome. He set us up & gave us our keys to our JUNIOR SUITE! We get to the room (#222) and the door was wide open. Housekeeping was still in there cleaning the bathroom. We waited politely while she finished up.
I was THRILLED to find that we had a private balcony and thought «WOW…this is going to be great!» My daughter & a friend of hers, that met us there so they could hang out for a little while, went shopping while I sat in the room to post pictures & chat with friends online. The free WiFi being another plus. HOWEVER… it took forever to load pages, it kept going down & I was so frustrated just trying to check emails that I give up. The bad WiFi became a HUGE issue when my daughter got back to the room to chill for the night… lol
Oh, and did I mention the neck pillows that were up against the pillows we were going to use??? O-​M-​G! They were disgusting! Both of them!!! I couldn’t believe they included these with the clean bedding! SO gross!!! Otherwise, the beds were comfortable and there were lots of pillows which I love! The TV in the room with the beds was ancient & the reception was terrible. Fortunately, TV wasn’t that important to us. There was a small flat screen TV in the «sitting» area.
When we came back to the room at night it was chilly so I turned on the heater. No matter what I did, it just blew cold air. I finally broke down & called the front desk. He said that some people are hot & some people are cold and they hdn’t actually turned the heater on. It was a boiler & it hadn’t been fired up. He asked «Did you want me to turn it on?» Ummm… well, yeah… I’m cold & I called you for heat… lol After about an hour, we had warm air. YAY! He mentioned that it sometimes goes off, so if it gets cold again, just call.
Around midnight there was a horrible commotion just outside our room down at the street. I jumped out of bed to look out the window not bothering to slip on my slippers. As I stood at the window watching some twenty-​somethings hot box an Escalade with the bass PUMPING as loud as possible, I suddenly realize that the carpet under my feet is soaking wet! I didn’t even want to think about why it was so wet. I just ran back to my bed.
The noise level is really loud, so bring ear plugs. The people upstairs were having a pacing party or something, but they finally stopped around 3am. Then at about 6:30, the delivery trucks & garbage trucks & buses start up. SO noisy!!!
All that being said, we still managed to have a great time & we did get free parking

A-​okay!
Pros?
–Free parking! Can stay parked until 3pm the day of departure…
–Nice location! Really close to town and the waterfront
–Friendly workers
–Clean enough to feel comfortable in
–Coffee and hot chocolate anytime you want it
Cons?
–The shower may have been hot, but it was SUPER loud which was a bit awkward
–Windows in my room were floor to ceiling and outside was the walkway which I thought was unusual (wasn’t really inviting to open my windows)
–No breakfast