Tiptoes Union Square

It was just an OK experience. Nothing great, but not bad. There wasn’t really any ambiance or service. I felt a little awkward the entire time.
The lotion they used on my legs made my legs red and itchy but I am allergic to several parabens, so most people probably wouldn’t have this problem.
The lady did a good job with my dry heels, so they get 3 stars for that.
If I found a really amazing deal, I’d go back again but not at full price.

Saw the promotion on Groupon so I decided to go and try it out. Got manicure and pedicure done by MAI. She’s honestly the BEST person there, super skilled and finished my nails within 1.5hours! Unbelievable and it was super nicely done!

They RUINED my eyebrows!!!
Seriously the most embarrassing thing ever. When I told them I was not satisfied they basically said sucks for you, charged me, and sent me on my way.
Seriously no respect for their clients and I WILL NEVER be going to back to such a horrible establishment and I recommend no one dare.

I have been a customer at Tiptoes Potrero Hill for the past 7 years now, and when I found out they were opening a location at Union Square, I could not be any more happier and proud of them! I work pretty close to Union Square and their beautiful new location is walking distance from my office! I’ve had many services at the new location (many times, in a pinch because I always wait until the last minute to make an appointment and they always find time to squeeze me in!) and the work there is EXCEPTIONAL, just as it is at Tiptoes PH. The entire staff is always so friendly and takes amazing care of my nails, and after all these years as a Tiptoes Fan I’ve never had to make a special request for anyone, because EVERYONE is that AMAZING!
Which reminds me… I better book myself a mani soon! THANK YOU TIPTOES!

I’ve gotten my nails done here twice now, and both times I was disappointed. I was trying to multitask and got my nails done during my lash appointment with the company tiptoes shares the loft with.
During my first visit, my pedicure was ruined by the quick dry spray I did not request for. I was in no hurry nor was I warned since my eyes were closed during the lash appointment. The quick dry was sprayed so close to my toes, it caused ripples in my polish.
The second time, I got a mani/​pedi ($ 48) I had a gilt voucher for. Unfortunately, although I saw the blackout dates, I did not see the «not valid on Saturday/​Sunday» portion. The receptionist kindly called the manager whom approved the gilt voucher since I attend pharmacy school 2 hours away on weekdays. Although the manager showed exceptional customer service (+1 star), I was disappointed in the pricing of «nail design.» I had asked for ombré glitter which is a fancy word for a second coat of glitter polish half way on top of the first glitter coat. I have never been charged extra for this at any other nail salon. Not even at the high end hotel nail salons. It was an additional $ 3 per finger…$ 30 for ombré glitter? That’s ridiculous. I would consider half moons or flowers as additional nail art since it requires additional tools. But two extra coats of glitter… is not. I was not told that there would be an extra charge for this either. The nail tech also cut too much of my cuticle so the alcohol stung and my skin was still red hours later (see photo). Although the techs were nice, this did not make my second and last experience an enjoyable one.
In addition, they need better lighting by their polish selection. I can barely see the top few rows and need my iPhone flashlight to see the colors.

thanks to the owner for contacting me about my first experience. totally appreciate it! Helen greeted me and grabbed me tea, and off i went to get my nails done. I needed my old ones removed and had no idea it was so much work! I also had a little bow on my ring ringer that required a little more effort to take off, but they did it easily.
they unfortunately didn’t have the color i chose, so we went with the next closest color. (I just wanted a deep red) The nail technician did really well cleaning and painting my nails. I was quite pleased with how it came out compared to the first time I was there. I even asked for her name so I would know next time! KATE!
No bumps, nice and smooth, not thick at all, and no chips!
I waited a good week before posting. just in case… my nails went funky, but *THUMBS UP*

I typically get my nails done in VA, but was in San Francisco on a work trip and needed a manicure. I stumbled across this place via Unilocal and got what seemed to be a normal gel manicure. I have no idea what they did differently than what salons do in VA, but this is, by far, the longest lasting gel mani I’ve ever had. There is no peeling at all. I will need to get it removed soon but only because of regrowth. The manicure still looks as good as the day I got it — 15 days ago!
I will be back next time I’m in SF.

Got my nails done here a few days ago. Linda did a great job I would Come back here and recommend this place.

Tiptoes made mine twinkle toes! I had a mani-​pedi before I went to Hawaii. My Toes were still sparkling after a week at the beach. I love the ambiance and professionalism of this spa. Kate did a great job on my nails and Sheryl made me feel very welcomed.

The venue itself has a lovely ambiance with beautiful décor. The staff and nail technicians were super friendly and welcoming. I loved my gel manicure and I would definitely come back.

Tried making an appointment several times with no luck or response. Decided to walk in to get an appointment. The woman at the desk was unfriendly and claimed I was calling the wrong location which I wasn’t. Two people were in there but insisted they were booked for the day. I did have a gilt voucher that will go on unclaimed. Guess this is an appointment only location.

Shortest lasting mani pedi ever — three hours later and I noticed it was already peeling at the edges on multiple nails. I had a deal for this so probably 50% off of $ 48 and still not worth it. Maybe worth $ 5 bc the place is fancy looking and they at least cut shape and clean up your nails, sure. Nothing exactly wrong with service or wait (though i was also there for two hours, wtf?) but so unbelievable to me that it didn’t last a single day. I also didn’t do anything afterwards — no heavy lifting or basically any use of my hands other than eating a slice of bread. Ridiculous!

Great experience! Came through a gilt city voucher. The place is clean. The staff is friendly. The technicians itself were very pleasant and worked very efficiently. Super pleased.

In town visiting from Baltimore and was delighted to find TipToes salon on Powell St just south of union square. Lovely bright and airy salon and got a great quick mani/​pedi. Sheryl (I’m so sorry I think that was your name!) on the front desk is absolutely wonderful and we had a nice chat. I would go back in an instant, thank you all so much!

Great job. Really took the time and attention to make sure it was a great experience.

Went with a couple girlfriends during my bachelorette weekend and they were so hospitable, friendly and had great nail service. One of the best Ive been too. Amazingly comfy chairs too!

In town on vacation and needed a refresh on my gel manicure. Saw the sign for this place and went upstairs. I was very pleasantly surprised by the atmosphere, decoration and cleanliness. Luckily, they were able to fit me in and my nails look fabulous!

Great location. Excellent service. I got a pedi/​gel mani… and will definitely be back!!!

I found Tiptoes because i have been a client of Alifa Wong for awhile and they are awesome… if you need anything beauty related (eye lash extensions, make up, bridal needs) Alifa is the place for you! TipToes has now partnered with Alifa Wong to provide all of your nail services and they share the salon space.
Now for the nail service review… I loved it! One of my deciding factors on whether or not I will come back to a nail salon is how they remove the previous gel polish. She was very meticulous and very accommodating as well. I have had too many experiences in this city of nail technicians destroying my nails during the removal of the gel polish… i was pleased that she took her time and didn’t force it to come off. I couldn’t decide between two colors and and she tested them out for me. The end result was a beautiful gel manicure:-). I came back on Saturday for a pedicure… it was a different technician but still a wonderful pedicure experience and awesome food massage! I also like that they have a policy that is something goes wrong with your service (i.e nail chip, polish mishap) within the first week come back and they will take care of it for free. I am pleased with the level of service and the quality of the manicures and pedicures so I will definitely be back!

My go to mani/​pedi place in San Francisco (Tip Toes) just opened a new location in Union Square!!! When I heard they were opening up a spot in Union Square, I died. Shopping then a relaxing mani/​pedi after? What else can I ask for? I had to test out the new location. The place is very clean, nice ambiance, a place to chat with friends. I love it. I like how the salon is upstairs-​away from the hustle & bustle of the city. You have the convenience of the location but the feeling of seclusion. Thank you for opening this spot.