Transition Wireless

Fernando is always my go to guy! He’s quick, knowledgable, professional and a friendly guy. I’ve been to a few other places for my broken phones and by far I can say I’ve been most impressed with his customer service and his quality work. Definitely wouldn’t go anywhere else!

Fernando will not quit until your phone is back to 100%. Friendly, professional and stands behind his work. No need to go anywhere else!

I had a horrific experience with Apple where my phone crashed during an upgrade and I thought I lost all of the photo’s I had just taken of my 1^st child. Fernando was amazing in helping me get through the process with Apple. He know’s his stuff, is trustworthy, dependable and incredibly fair. He even set me up with a loaner phone while mine was down. EVERYONE who has any problem with their iPhone needs to go see Fernando before working with Apple directly.
His office is in the back of a tobacco shop which may seem odd at first, but after talking with Fernando for only 3 minutes I felt like I was in great hands. Give this guy a chance to help you out and he will!

Every time my phone needs a repair, which is often because my child is ruthless, I go to Transition Wireless. Fernando is always cool and quick with the repair. He also is very fair with pricing. I haven’t had a phone issue he couldn’t fix and I’m so grateful. I always think it’s a pain in the butt to get a new phone so I’m glad there’s Fernando to fix my wireless best friend.

I love my Apple products, but not as much as my two-​year old niece and one-​year old nephew love to smash their screens. But no real worry there… Fernando to the rescue! Time and time again, he has been able to fix my cracked iPad and iPhone screens when the Apple store was quoting me exorbitant prices to do the same work. Fantastic customer service from start to finish and his knowledge about all devices is unparalleled!

It’s been said before, but I’ll say it again — Fernando is the best! I cracked the screen on my S4 and the only thing Verizon did for me was refer me to Fernando (and walk me over to his location since I would never have guessed he worked from the Humidor on Chestnut). His is business is legit though; he gave me a loaner iPhone and he returned my phone to me the next business day, fully charged and ready to go. He even reminded me to check in with Verizon to make sure my phone was reactivated. Stellar service all around!

After many grievances with Apple last week, I felt really lucky to have found Fernando! Apple wouldn’t fix my display since I had it previously touched by a 3^rd party (information they neglected to tell me until I had left it with them for 3 hours.) I used the Apple store’s iPads to Unilocal nearby phone repairs and Fernando’s name came up. Best part? It was across the street.
Fernando was really helpful and I was in and out of his shop in 30 minutes and for under $ 100. (Before Apple let me know that they wouldn’t fix my phone, they rang me up for $ 169 for the same service.)
I will definitely be back to see Fernando if I need anything in the future and I would recommend him to all my friends.

Fernando is wonderful and not only helped me out when I needed to borrow a phone, but he then gave me a great deal on buying my old iPhone so I left and had actually made some money! If you have any issue with your current phone… need it fixed… replaced…random issues… need to borrow a phone… really anything, get in contact with him! You’ll be so happy that you did!

Great place and the guy knows his stuff when it comes to opening an iphone, fixing it and putting everything back together in less than 30mn!
If you want great service without dealing with the Apple douche bags, this is the place.

Very quiet store, friendly and welcoming staff, good product merchandise, safe to visit.

Great customer service, fast turn around and competitive pricing! I have used Transition Wireless services for iPhone repairs including a cracked screen and a broken power button. Fernando was very friendly and has extensive product knowledge. Turn around time was less than 30 minutes and late hours are convenient as well! I was beyond satisfied with their services and i have recommend them to friends and family in the area.

I cannot say enough great things about Fernando. I first went to him to fix the screen on my old iPhone. He fixed it very quickly and at a competitive price. I mentioned I was interested in selling it, and he said he would help. He walked me through the process to get it unlocked, and It was sold within a week at the price I was looking for. I didn’t have to do anything. He even went above and beyond to deposit the money I made from selling the phone into my account because I live far from his store. He was friendly, trustworthy, and kept me updated with progress the entire time. I would definitely use Transition Wireless again, and would recommend him to a friend! Thanks Fernando!

Great job on fixing my broken iPhone screen. I broke my screen and took it to the Apple store on Chestnut to be replaced. After waiting for 45 minutes, they told me they have a new machine (to replace phone screens) that no one knows how to use yet and it will be $ 269 to update my phone to a new device. I don’t want a new phone, just a new screen! Anyhow, I took it to Transition Wireless and the phone was fixed and ready under 30 minutes.

I am a magnet for iPhone mishaps and Fernando takes care of it every time! I’ve had several cracked screens repaired flawlessly. With my latest issue, the display had gone dark completely on my iPhone 5, and the folks at Apple told me it was too compromised and could not be fixed. I brought it to Fernando to sell for parts, and he not only fixed it, he gave me a tip in getting a credit at Apple. I appreciate the excellent customer service and top notch repair services Fernando and Transition Wireless consistently provide!

Transformed my nearly inoperable phone to brand new condition in less than 45 minutes. Fair prices, quick service, great guy.

Yo I gotta give it up for my boy Fernando.
I got my cracked screen «fixed» by the phone repair-​equivalent of Chernobyl a couple months ago (
) and since then neither of my iPhone 5 cameras have been working. I mean, I take a lot of pictures, so this was pretty devastating. After being turned down by the Apple store on Chestnut because of my 3^rd party screen fix dalliances, me and my girl leave a little dejected. I have an upcoming trip, what am I gonna do, use a digital camera?! F that!
We are walking along, permafrown on the face and walking all slow like what do we do? And I Unilocal phone repair, this must have been one of those moments when like the clouds open up and Angels start singing in harmony, cuz Transition Wireless pops up on my screen, just a block or so from the Apple Store. All the 5-​star reviews were certainly enticing, so we check it out.
We enter the store and my girl is a little sketched out, this place is actually just my dude Fernando fixing phones from within a cigar shop called Humidor. I mean Humidor even has like the Native American chief statue carved out of wood, feel me? But whatevs, we wait while he finishes with another customer, I mean dude’s just fixing back to back to back phones. Do your thing Fernando.
We explain to him what’s going on, and he offers to take apart, and long story short, he says «I’ll either fix it for $ 20 or no charge if I can’t.» We are skeptical yet optimistic. So I leave my phone and my GF’s # for him to call when he is done, which he does in about 10 minutes.
Apparently, there was a screw wedged in between the camera and the motherboard… so he just removed the screw and now the camera works perfectly, both the selfie and the outward facing one. So again, that Stonestown place is the worst ever and a bunch of morons. The kicker… Fernando refuses any payment. Refuses! Now THAT is good service, my fellow Unilocalatilians.
So I go down there, grab my phone which now works perfectly, man it is good to be back in the 21^st century. Quick handshake, and slap $ 10 on the table, like, yeah my dude, you are getting a 5-​star review and 10 bones! Excellent job Fernando, I’d recommend him to anyone!

I have an iPhone 5 and a little after the latest update, my camera decided not to work anymore. Camera = black screen. I’m six and a half months pregnant and the next iphone (and my upgrade) isn’t coming until 2 or 3 months after I would give birth. How was I going to snap pictures of my newborn!!?
I went to Apple to see what they could do and waited for an hour only to find out that their best option was for me to buy another phone. Really Apple? They informed me that because I have an iphone 5 and not an iphone 5s or 5c, they couldn’t fix my camera.
Fernando saved the day! He fixed my camera!!! And within 30 minutes!!! But what I really took away from the experience was that he was there to HELP me. It was never about trying to sell me a new product. He found a solution to a problem that didn’t involve me having to purchase a whole new device.
I can’t tell you how happy it makes me to know that I’ll be able to capture the welcoming of my daughter into this world. It may not be a big deal for some people, but it’s a huge deal for me. My camera is working like brand new!
I highly recommend you contact Fernando for any repairs or questions.

I had to get the front and back of my phone replaced because the screens were shattered. Fernando did a great job! He was quick and it looked brand new. I was referred by a friend and he did not disappoint. If I ever need to get anything else fixed, I’ll be sure to stop by!

On a recommedation by my brother I went to Fernando. Very friendly and personable individual. I had a new SSG S4 which is traveling with me to Spain very soon. I wanted it unlocked and he did it for me and quickly with a price that is slightly under what I would’ve paid in Spain. He’s located in the Marina District so he’s close to shops and restaurants in the case you need to wait ;) Street parking in this area is a nightmare but if you’re nearby and walking, it’s a nice walk.
Thanks Fernando! See you in Spain!

*I’ve reviewed this particular owner before when he was with another business.*
Once again, Fernando came through for me in the clutch. I was visiting San Francisco a few weeks ago when I cracked the screen on my phone (got a little too excited watching the Niners last Candlestick game). Best Buy DOES NOT do repairs, nor do any other retailers. However I remembered Fernando from a couple years ago when he fixed my phone, so I called him the next morning (which was Christmas Eve, by the way). He was more than willing to oblige me and repaired my cracked screen quickly and without incident. I respect a good businessman like him; he is friendly, knowledgable, and very patient. My dad used to tell me about business that once cared for their customers/​clients, and you really don’t see that too often nowadays. However Fernando is a throwback to that and is a testament to what good business should be about.