Trinity Towers Apartments

by far the worst apartment building in SF. The elevator is always broken, security is a joke and the management is rude and just there to make sure everything is done as difficult as possible. I have lived in different apartments in SF, NY, DC etc and this property thanks to it’s management is by far the worst and over priced. Stay Away!

I lived at 888 Ofarrell Street for 2+ years and loved it. The space for the price is very difficult to find in the city ESPECIALLY with the increasing rents. I have to commend the management at 888 as well because they were there to help every time I needed something. Its right in the heart of SF offering its tenants easy access to everything! Close to BART, Union Square, and lots of restaurants/​bars! I would recommend this building to everyone!
Pros: Dishwashwer in unit, Ample Garage Parking (2+ cars!), and lots of other amenities! Management staff & Security are TOP NOTCH!
Cons: It IS the tenderloin so I wouldn’t hang around outside late at night, elevators tend to go out.

I’ve lived at 888 O’Farrell since December 2014, and my husband and I LOVE it.
We moved from the East Village in NYC, and we feel right at home. Our 1 bedroom is large and spacious, with huge bay windows, and gets a ton of light. The walls and floors are very thick, so we don’t hear our neighbors and they don’t hear us. For such a huge building, the tenants are exceptionally respectful. The pool, gym, and large common areas are kept very clean and are unparalleled in this neighborhood. We find that management is dedicated to improving the building (including some quirks that I will go into later), and take the time to get to know their tenants by name. In the few instances where I had an issue, management and maintenance have fixed it that day. New washer/​dryers just replaced some older units in the laundry room. I always see «wet paint’ signs as walls are kept fresh and clean.
We actually like that there is hustle and bustle in the neighborhood — coming from NYC, I get a bad case of FOMO if it’s too quiet. The Great American Music Hall is right across the street, and there are plenty of bars and restaurants right on Polk. It’s not the right neighborhood for everybody, but as a city girl I have never felt unsafe. Also, we are right next to main transportation lines — priceless.
I subtracted one star for a few things, none of which are more than first-​world cosmetic inconveniences to us, and some of which are in the process of being improved by management. Carpeting (not our favorite), no access to recycling after 7pm (may change), our windows need washing (we’re told they will be washed this spring) and only one security guard on duty at a time — although these points aren’t ideal, they aren’t deal-​breakers for us at all.

I just moved out of 888 O’Farrell. At this time I am giving the Apartment a 2 star rating, however I am very fearful of getting my deposit back after reading all the stories about Trinity Management, and that would definitely take them down to 1 star. I’m not holding my breath that I’ll get anything back, although we left the apartment in better shape than when we moved in.
On the plus side, I loved apartment itself; it was very spacious with a great view of the city and Civic Center. The room had lots of closet space and great natural lighting, and I liked that there was a separate sink with a big mirror outside the toilet and shower room. The pool and hot tub were nice amenities, at least when you are lucky enough to get there when it’s not filled up with people. A couple of the security guards were always nice, with Nina being the best Manager to deal with there.
For as much as I liked the room, there were a lot of problems with the building itself. Almost the whole time I lived there at least one of the elevators wasn’t working, where one time I was in one of them when it got stuck and I was scared for my life. Another issue (also dealing with elevators) is that in order to get to my room I had to take 2 Elevators which gets old after awhile. They do have one Elevator that will take you down to the bottom floor before 6pm, but they don’t give tenants a key to this elevator so you can only exit (and not enter) which is a major inconvenience when you have a lot of grocery bags or are trying to move stuff in or out of the building.
There were other problems as well with this building. The washing machines or dryers were always broken. You aren’t able to receive packages, which is very inconvenient and means you have to go to the post office any time a piece of oversized mail is delivered.
The area itself is also not the greatest, there are always drug dealers on the corner of Larkin and O’Farrell and a couple times police closed down the block after shootings. Sometimes at night it was difficult to sleep due to the constant sirens or loud, drunk people at the American Music Hall across the street (so it’s not a good place to live if you are a light sleeper). It is conveniently located and lots of great restaurants around, but it’s not somewhere you really feel safe to walk alone at night.
The biggest negative with this apartment for me though is that they raised my rent by hundreds of dollars every year. My rent went from $ 2095 (when I moved in) up to $ 2850 in just 2 years, going up about 20% every year! I realize this is San Francisco, but there are certainly cheaper options for apartments in this area (it is still possible to get a 1 bedroom in the Tenderloin around $ 2300 if you look hard enough). Considering we paid our rent on time and were good tenants in every aspect, you’d think they might have given us a break, but I guess this is the problem with big apartment management companies where ‘people’ aren’t important and they only care about dollar bills.
All in all, I still enjoyed my 2 years at Trinity and it was a good introduction to the city, but due to the price gouging and problems with maintenance of the building I wouldn’t stay with them again.

If I could give them 0 stars, I would. Trinity Towers has caused me so much stress and headache and taken thousands of dollars they aren’t entitled to. I lived in a 2^nd-​floor «jr. 1-​bedroom» for about a year, during which time my already-​high rent increased from $ 1575 to $ 1800 a month. If you want internet you have no choice but to pay for the $ 90 Comcast package that comes with cable (I don’t even have a tv). Despite being clean I had a constant cockroach problem, neighbors that smoked and left butts and trash in the hallways, and Trinity Management charged rent to my account for the month AFTER I moved out. One of the shitty office employees told me to drop off my keys after move-​out on the 1^st, and then they charged me $ 60 for the first day of the month even though I’d been moved out for weeks. It’s now been almost a month and my security deposit is nowhere to be found, which is both obnoxious and illegal.
The security people are friendly, but the building manager was disorganized, unfriendly, and incompetent at best, at worst downright shady. I can’t blame them for the neighborhood, but you can’t ignore the homeless people peeing/​vomiting/​screaming/​sleeping on the corner and the constant parade of shootings, prostitutes, sirens, and trash trucks. I know how if feels to live in this city on a budget, but you can do much better than Trinity Towers.

I have lived there twice. Both times where bad. I blamed my bad experience the first time due to not living in a big city. The second time was due to cheap rent… they had to evicted all the tenants due to toxic mold… so the building was empty and they lowered the rent to fill it up again. If you wanted drugs or a prostitute just walk out the front doors… girl or guy

Old building, scary and sketchy. There was a guy who was shot infront. Elevators arent always working. Dusty location. No window screen. i have a problematic neughbor who always party and music so loud. I cant hear the other tenant upstairs when they flush toilet

I have lived at Trinity Towers at 888 O’Farrell Street since September 2008 – going on six years now – and I have enjoyed living here very much. My unit is spacious, modern, reasonably priced, and you can’t beat the convenience and closeness to Civic Center, the symphony, opera, ballet, movie theaters, Polk Street Shopping, and major public transit lines that make getting anywhere in town super easy. If you have a car there is a reasonably priced three-​story parking structure directly beneath the building.
There are plenty of laundry facilities and there is a large exercise room with a weight machine, exercycles, StairMaster-​type machines, elliptical trainers, and plenty of room to stretch out. There are lots of other amenities like a pool and jacuzzi.
There is a staff of folks that keep the place clean and in good repair and respond promptly to maintenance requests. I have always found the folks in management to be friendly and responsive. Beyond that I have had two occasions where I had to move heavy and unweildy furniture and the on-​site manager Yvonne helpfully put me in touch with one of the fellows in maintenance who was kind enough to assist me which he was certainly not obligated to do. I appreciated that very much. The other folks who staff the office including leasing agent Nina are always friendly, welcoming, and helpful.
I have met quite a few long-​term residents who are happy to live here. I would recommend Trinity Towers to friends who were looking to live in or near the Civic Center area.

I give this place 2 – 2.5 stars. It’s not a terrible place, but it could definitely work on a few areas that would make it better.
Pros:
There’s a pool, gym, hot tub, and laundry unit
Security for the building and for the most part they are really nice and friendly
AMC is located right across the street
It’s not too far for me to commute to school
Cons:
Locations is sketchy, but there are worse places to live
The noise level is high even when you live on the 7^th floor
The elevators often have issues of getting stuck
Leaving and entering the building to get to your apartment is also annoying if you live above the 4^th floor because then you have to take different elevators to get where you need to go
For awhile the laundry card machine was broken forcing people to buy a new laundry card every time, which would have been okay, but then you ended up paying $ 10 alone just for the card before putting money on it to wash clothes. It got fixed… eventually
Getting your mail/​packages is IMPOSSIBLE at this place. I don’t even bother to have family and friends send me stuff. I have things sent to a friend’s place in order to make sure I’ll get it.
I’ve been living here for exactly a year. It’s been fun, but I’ve found bigger and better things in terms of living conditions.

I’ve lived at Trinity Apartments at 888 O’Farrell Street for 4 years and have to say it’s a really nice place with extra amenities and a great staff. Yvonne and Nina in the leasing office are super helpful and friendly, and so is the maintence engineer Marco. They go above and beyond in giving great service and solving any issues that arise. I’d recommend this property to anyone looking for a nice apartment in the center of the city.

Trinity Towers isn’t as bad as everyone says it is but It isn’t the best apartment building in the world either. But what else do you expect in the TL right?
I was extremely worried about bed bugs and cockroach infestations when moving here because I had read about that being a problem for many past residents online. I double and triple checked with management that bugs were not a relevant issue anymore and they assured me that they weren’t. It’s been almost a year and So far everything has been great on the no bed bugs *knock on wood*.
The elevator system is confusing at first and annoying afterwards if you live on floor 5 and above and don’t have a parking spot like me. You are forced to take two elevators, or one and stairs, to get to your apartment. Irritating when you have bags of groceries or a heavy backpack. It’s really not a big deal if you’re coming up from the garage but that means paying 200 a month for parking.
The security guards here are awesome and funny. They will greet you everytime you walk in or out of the building. I sometimes wish they were at their desk more often though.
I haven’t had any maintenance issues. The pool area and gym close at ten and the swimming pool is only 3 feet deep :(. You also can’t have alcohol out by the pool which is lame on a warm summer day when you’re trying to chill out there.
I’m giving this place 3 stars because you can’t have pets including a pet snake. Why? I don’t know. My snake doesn’t do anything, has no odor, no issues whatsoever. I also am anticipating problems with getting the deposit back when I’m ready to move out. And I’m definitely moving out. Rent here is high for the location.

Laundry machines are always broken and they won’t allow deliveries to be left for you if you are not home so you have to stay at home all day if you want to order something from Amazon.