Two Skirts

Nice boutique with a chic ambiance and good selection of threads. They offer a wide range of items– from somewhat affordable AG jeans to high end cocktail dresses. They also have shoes, bags and jewelry. The sales associates are hit or miss. Some are very friendly and some aren’t friendly at all. Their return policy is strict so sometimes I’m tempted to just take my business to Nordstrom but Two Skirts is just so dang convenient that I keep going back for more. Definitely prefer it to Dress (another shop) down the street!

Overpriced, bad customer service and horrible return/​exchange policy.
24 hour return policy, that I wasn’t told about until I went to return a pair of heels a week later. A pair of heels mind you, I wasn’t sure about them fitting correctly. A pair of heels that the sales woman pressured me into getting and not telling me about this policy.(granted I chose to buy them). I would never have gotten them had I known this policy. In my mind I was like «ok i’ll take them and think about them at home and see how I feel.» I would never had purchased them if there was only 24 hours to make up my mind. I dont live in the area and wouldnt have been able to get back to the store for at least 3 days.

disregard the negative reviews and just go. I did

The best store on Chestnut! Great selection of stylish designer clothes that are affordable and not like what’s in a department store. Wish I could have bought a bunch of items but have a wedding to pay for. Also, have to say the people that work there are amazingly honest and helpful. If something didn’t look good on me, they would let you know. Lost my favorite necklace in the dressing room and they found it for me and mailed it back home to me. Thanks!!!

Lovely boutique with chic décor and my favorite brands — Milly, Alice + Olivia, Parker, Halston Heritage, and Paige just to name a few!
After reading the negative reviews I was nervous about the customer service (especially since I’m not your stereotypical stick thin, blonde marina gal). But, the saleswoman was super friendly, and I ended up finding my bridal shower dress here! Impressive considering that I’d already scoured through BCBG, Alice + Olivia, Bloomys, Saks, and basically every other option in SF.
Much nicer quality than most of the boutiques in the Marina, incl. an awesome dressing room area!

Love this store. The selection is great and the customer service is always on point. Particularly love Cassy (sp?) who always remembers me and what I like. She’s so sweet.

I would give it four to five stars for the clothing, but bumping it down to two for the customer service … or lack there of. I walked in this afternoon looking for some new Fall clothes and the woman working the store couldn’t be bothered to even look up from the conversation she was having with a friend. I get it’s hard to be away from your baby (I could hear the convo as I was perusing), but even a smile and hello would have been nice. Guess I’ll be shopping elsewhere as customer service is usually the only reason to shop at boutiques like this rather than Saks/​Neimans/​Bloomies that have much larger selections.

In theory should have cute stuff because they have some good brands, but the curation is poor.

I go in here whenever I am in the Marina, which isnt often, but maybe a couple times a year. Each time, I dont really get acknowledged, which I think some people are ok with, but since I’m in the service industry, Im not that excited about it. Ill have things in my hands, but no one ever really wants to help me or talk to me. At that point, Ill usually put the stuff back and walk out the door, as every little bit saved helps my wallet to spend elsewhere. They have alright stuff, similar lines to heidisays, as well as most major department stores. In other words, I could go somewhere else and get better service, so I might as well.

There is a security camera that sits right in front of the changing room! Though I can close the curtain in front of it, I couldn’t help feeling like my privacy was being violated as the camera points directly into the room. I understand the harm of shoplifting but PLEASE do not take it as far as to possibly watch me change. On top of the incredibly awkward camera, I was checked in on 5 times in 10 minutes by the changing ladies to ask if I needed bigger sizes. Please do not assume that my clothing does not fit and at least give me some space to change by myself with no rude saleswomen and no peeping cameras. I walked right out and will never be going back again.

Some relatively okay clothes… nothing I thought was super awesome, but the prices were INSANE.
Also, it’s next to impossible to park on this part of Chestnut Street.

I really like this place. They have a great selection of modern clothing designers and a small selection of shoes.
After reading the other reviews here, I have to say I think the critique of customer service is a matter of personal taste. I actually don’t like to be bombarded with «can i help you?» and «is there something you are looking for?» and worse yet, «can I put that in a dressing room for you?» just because you want to look at something off the rack. Maybe this is why I like ecommerce so much? or maybe that’s why I like Two Skirts– because they don’t harass you when you walk in the door?!!
This is not to say the sales people are not helpful, because they have given me opinions good/​and bad for several years. They also are great about helping people I give GCs too.
Oh, and when I bring my kids in they talk to them, hold them, play with them while I look around. So helpful!!!

A dude’s perspective… do with it what you will.
I like the place. Space is great, stuff they have is well selected and matches what I think my bride will enjoy. For gift giving, this place makes it easy — and the staff concerns I read about below are a bit over the top.
From the tone alone of the people writing below the reviewers are the snotty ones! I walked in with a smile, got one in return… got plenty of good advice, and didn’t even buy anything yet!
As for the comments on the $… please kids, you are in the Marina at a trendy store with great arrangements. It is slight luxury. and you pay for that.
I don’t mean to be a snot, but don’t walk into places with unreasonable expectations.
If you’re looking for a sycophantic Gap Sales Girl… why not go there? Or if you are really only coming in and heading straight to the sale rack… why not head to TJ Maxx or Ross?

I didn’t have a bad experience here like many of the reviews here seem to denote, but enjoyed the variety of cute clothes they had here. Would come back when I’m back in the area.

Properly named two skirts: one skirt for the snobby attitude and another skirt for the atrocious customer service. Apparently last week when my friend and I visited, they couldn’t decide, so they wore both.
We were perusing the store and I saw a sales girl walk by me and ignore me. That’s fine since I was just looking at random stuff.
Here comes the real jerky part — my friend was at the counter looking at their watches and accessories. She was waiting to see a watch and I walked over to wait with her while a sales girl was at the register doing whatever she was doing. We waited patiently and it was pretty obvious we were waiting to ask for help or whatever. I mean, I could be wrong… maybe she thought we were standing there just admiring her from afar. There was another customer standing nearby looking at clothing with a dog and the sales girl walks over to greet the dog and tell it how cute it was. WHAT?!
That seemed really messed up to me. Anyway, so my friend just said loudly, well, I guess she doesn’t want to help me at all. Not a word from the sales girl. She just continued to talk to the dog.
My mind is blown. Okay, you just chose to talk to a dog over a human being. There are places like dog hotels and dog boutiques and I’m sure they would LOVE that you talk to their dog customers, but ma’am this is a clothing store for HUMANS, please greet and talk to the HUMANS. We will generally talk back. Just sayin’.

Wow, I am very surprised my some of these reviews! I have been shopping at Two Skirts for years and have always had a wonderful experience. All the girls are very helpful, they make me feel comfortable, they are honest, they call me when things come in they think I might like, the clothes are fabulous, the best designers. Frankly, it is one of the main places I shop at. I have lived in the Marina for over 15 years and I am thrilled to have Two Skirts in our neighborhood. They have everything you need from jeans to a dress for a Wedding; every occasion! Cassie, and Amanda, the owner, have been consistent with their service since the first day I walked in; friendly, helpful and honest.
I love this store and will always shop there!

Hate to give a 2 star since they have such cute stuff buuuut I am SUPER disappointed in the customer service. I was becoming a frequent shopper and I asked the SA to order me a watch – (even offered to pay up front) and to call me when their next shipment came in.
Never. Got. A. Phone. Call.
I tried supporting a local business but had to hit up Shopbop to get my watch. There are SO many stores that carry the brands they do in the city and follow up with their customers.

Oh Two Skirts… you are like a classic monet thats beautiful from afar but up close its a real mess! Clearly my fellow Unilocalers and I agree on the fact that your RUDE sales people and general unprofessional lack of service is going to contribute to your massive decline in reputation (which has already begun fyi). Two lines in a few magazines does not justify trying to sell overpriced clothes that can be found at any Bloomies or Nordstrom.
When I walked in, there was no greeting, no offer to help, a NO hold policy and generally childish atmosphere. The sales girls were chatting, gossiping and if you think they are talking about you, you are probably 100% right. They also help themselves to try on the clothes (heard a sales girl saying she was going to try it on), must be nice huh?
Two Skirts, you are quite embaressing to the Marina community. There are lovely stores in the area and some that actually care. I hope you dont survive because you trully lost a customer today.
Advice: People buy from people they like and people dont like you!

I have been shopping at this store a few times and always found something cute to buy for my wife!!! However, I recently stopped by the store to check on their sales and witnessed the Manager laughing at one of her customer after she left. The comments were about her weight and so inappropriate. She was having this discussion with her sales associates right in front of me (I was checking out)!! Seriously, I couldn’t believe she has made those comments and did not want to imagine what she would say about me when I left the store. I will NEVER go back to that store, it is a question of principle! You lost a customer today!
Get over yourself, looking at other reviews, you should reconsider your attitude and feel lucky to still be open!

Bought one of my favorite handbags here. It’s got awesome design, and it’s vegan, and it’s less than $ 200! They have great selections of clothes, jewelry, and shoes.
The girls here are pretty friendly and helpful. The fitting rooms are huge, and nice couch for your other half.
It’s my favorite store on Chestnut I think, somehow it just works for me.