UCSF Gastroenterology Faculty Practice

I was referred to Dr. Velayos for a routine colonoscopy at UCSF.
At the location, the waiting time was normal, the nursing staff were nice and accommodating. Dr. Velayos approached and explained the procedure and its possible outcomes in a professional and nice manner, he seemed trustworthy and kind.
The procedure went well with no complications, yet there were findings and biopsies had been taken by him. Dr Velayos was very communicative and accessible afterwords.
He updated me within two days about the pathological results.
He explained the current medical situation and the next optional steps to be taken. He consulted me and answered all my questions extensively with kindness and care.
Dr. Valeyos sees the patient as a whole person and not just a medical case.
He is smart, progressive and updated with new procedures available.
He is practical, helpful, considerate and connects all dots.
I had a beautiful humane experience, although the circumstances.
Don’t hesitate if you need a great human excellent gastroenterologist.

I spoke with Dr Velayos and he was really apologetic about the experience I had with his office. Apparently there was a meeting with the administrative staff to trouble shoot their scripts processing procedures. I have no idea whether it’s been fixed, but at least they were responsive and Dr Valeyos was accommodating in my transition to another Dr.

Dr. Fernando Valayos is the greatest gastroenterologist ever! I found Dr. Valayos after seeing two others gastro MDS who couldn’t help me. My MD friend who graduated from UCSF had recommended him stating, «Fernando is about the smartest MD I know.» Dr. Valayos is kind, explains his thoughts well and actually follows up with his patients. I have had 2 colonoscopies with him now without any anesthesia or MEDS and had virtually no discomfort. He explained everything he saw as he saw it and gave me some great pictures. He has excellent positive energy, which I found therapeutic when I was so sick.
His team of nurses and office coordinators were also excellent!

Update: Well, I haven’t had another scan experience to counteract the first one (where they didn’t bother to look at it until I called)… but I did want to update to say that I switched doctors within this clinic (not my decision, my former GI doctor switched specialties), and Dr. Elnachef has been very helpful to me. I felt taken seriously by her, she went over a lot of different options with me, and ended up prescribing some medications which have really helped with the stomach pains I’ve been dealing with for the last year and a half.

This building shares different UCSF departments but my review is specifically for their Audiology Department. We have been coming to UCSF since July of 2010. Their audiology department is filled with such a great staff — personable front attendants and very professional doctors. Although my son’s checkups are only every six months (unless necessary), the staff already knows us by name. I remember one of my first encounters with UCSF was a negative one because I was spoiled coming from another institution that scheduled all referrals and appointments for me. I didn’t know what the process was. One of the front staff attendants in the audiology department contacted the ENT department for me and reciprocated our conversations. She was very helpful. The wait room is small but inviting, with a small play table which kids would enjoy while waiting to be called. For those with audiological needs, keep UCSF audiology department as an option for you.