Uniqlo

Hate the way they advertise. Their sales are not in all the stores. And those stores that are participating, not all the sales items are available. The company cherry picks the items so the customers waste their time coming to the store looking for the items. (They’re hoping you buy full price.) Customers are forced to buy online and then have to pay the shipping and handling (so where’s the savings in that?). I find their business practice smacks of bait and switch. If they’re having a sales promotion, they need to disclose that the items are only online and not in «select stores» because they’re not in the stores, take out «find stores» option because it’s misleading thinking the results are the participating stores. What a scam.

Dropped by Wednesday, January 13^th since I’ve been wanting to add a new pair of pants to my skinny jeans rotation. I think they were having an end of winter sale, so there were deals on select items.
I walked away with a pair of Women ultra stretch jeans. Normally priced $ 49.90, but due to the sale, I got them for $ 39.90. Can’t argue with $ 10 off! For this particular style, I could only find a 33 inch inseam. What normal female has that large of an inseam?! I’ve read in other reviews that they have free alterations, but since I’m somewhat tall, it’s not such a big deal. Though I would like to take advantage of the free alterations one day if that is indeed true.
Good store for basics. Though I’ve bought black pants in the past and they faded after a couple of washes. I do love that they have everything in all colors of the rainbow. Makes it easy to buy basic items when I find a clothing item that works for me.

Buyer Beware with Return Policy. UniQlo has one of the worst return policies in the US. Not only do they carry poor quality items that you would want to return after you realize what a piece of junkyou’ve purchased, but they refuse to take an item back unless # 1, you have the credit card you purchased the same item with you present,# 2 it’s been more than 30 days since you purchased the item (including X-​mas), and #3, if the item is on sale. If the item you are trying to return is now on sale, you will now get the sale price even if you have a receipt that proves otherwise. The worst experience with any store in my life!!! Never again!!!

I only wanted to go to this Uniqlo to check out the cool colored steps in the store. I would have to say it’s kind of like H&M. I ended up buying a nice, simple, sporty jacket which was on sale from $ 59.99 to $ 19.99. Now that was a great deal!!! I’m looking forward to wearing it at my Angels games. Hehe…

This is the biggest Uniqlo store I’ve seen in the Bay Area, as it has three stories and pretty much everything the brand carries. I like shopping here during big sale events such as Black Friday because the deals are actually really good — for example, on Black Friday their down jackets were half off at $ 50 when they are regularly priced at $ 100. Uniqlo is known for having really well made lightweight down jackets, so to have their star product at half off its original price is really stellar!
And other people definitely take notice because this store was a zoo on Black Friday — seriously, I felt so cramped inside that I left after 5 minutes! This is great for their business but not so much for a pleasant shopping experience.
The overall quality of their clothing is really superb and reasonably priced as well. I have a few pairs of their jeans and they have lasted me quite a while, so I’d recommend picking up pairs of these next time there’s a great sale.

Disappointed they stopped carrying kids clothes. I used to sometimes stop by to pick up something for the kids and maybe myself.
I walked right out when I saw it was gone yesterday.

Good for selection.
Too many sales associates who oversell, can be a turn off.
Lots of sales.
Very country themed clothes.
Looks good for hiking and camping. Multiple levels.

Terrible customer service. No one will help you. If you ask questions they shrug their shoulders and say, «uhhhh. I don’t know» I asked three different clerks to help me and ALL of them would not help. Terrible business. Terrible associates.

No comment on the clothes but the service is atrocious. Went there today and tried to find someone to help me with jeans,. The gal in front handing out bags called someone to help me and the young woman who appeared knew NOTHING. NOTHING. When she suggested I go downstairs she said turn right at the bottom of the stairs for jeans. WRONG. They were on the other side of the store. I asked the woman who was sweeping the floors if she had a moment and she just ignored me. Maybe she didn’t speak English. I don’t know but I would tell the manager of this store you need to A) get more sales clerks and B) you need to train them.

Japanese Fashion with an American Flavor!
Fancy new age stairs are at the center of the store and take you to the mezzanine and upper floor. The store is super bright and a vibe prevails that makes you want to shop and spend mucho dinero!
The men’s t-​shirts were a mess and the sizes were mixed together with different styles. I did find cheap tank tops fairly easy and they were a deal at $ 6. The little one found a Star Wars jacket relatively easy… but it was a women’s small. They have zero products for kids here.
I have to say, I really like the shop and the set up. I wish I found more for myself other then undergarments. The shop does offer a great deal to just add a little color to any outfit.
Customer service was nonexistent. It was very difficult to find any help.
AOK

A little bit of Japan in the heart of San Francisco. Store front is huge (multiple stories). Awesome sale section but were out of my sizes (go figure, can’t blame them)!

Ich mag ja Uniqlo sehr gerne und finde es schade, das es noch keinen Store in Hamburg gibt, sondern nur einen Berlin.
Uniqlo ist ein japanisches Bekleidungsunternehmen, was sich besonders auf Basics spezialisiert hat. Von Hemden über Merino-​Pullovern, bis zu Jeans, Jacken, und Westen reicht die Spannbreite.
Das Ganze zu wirklich günstigen Preisen, bei einer super Qualität. Karierte Hemden für 29,90 Dollar und die sehen auch nach dem Waschen gut aus und sind nicht eingelaufen.
Der Store in San Francisco befindet sich in einem der Haupt-​Einkaufstrassen der Stadt, der Powell Street.
Dieser, wie auch alle anderen, sind sehr großzügig und hell gestaltet. Alles ist super aufgeräumt und zusammengelegt. Nach Farben und Produktgruppen sortiert.
Hier macht das Suchen Spaß, denn relativ schnell ist auch das Gesuchte gefunden.
Wer Uniqlo noch nicht kennt, sollte die Möglichkeit nutzen, einen zu besuchen, ein Einkauf lohnt hier sowohl für Mann, Frau und die Kiddies! :-))

Uniqlo used to be our go-​to family shopping destination while in San Francisco: a place we could stock up on basics, find a few fun items, and not break the bank.
But — horrors! — they’ve stopped carrying kid clothes. WHAT??? The kid clothes were the best thing about Uniqlo! Now we have to just park the kids with our i-​devices while we do some quick shopping ourselves.
It’s still handy for grownup shopping, however — especially when you hit a great sale, as we happened to this visit. I was shocked at how many items were on sale for $ 20, $ 10 or even $ 6 — including a $ 20 windbreaker that seemed to be the identical (or perhaps previous year’s) model as the one selling for $ 40 on the main floor.
I know from experience that you can’t count on a long life from your Uniqlothes, but their staples — especially the fab heattech stuff — are really a good buy. Enjoy… but without the kids!

Estúpido y sensual Uniqlo. Esta tienda es todavía más bara bara que el Eich & Em, me tubro intriga saber como le hacen para mantener sus costos tan bajos. En fin, que uno entra con 200 sobrevaluados dolarucos y sale con toda la tienda y aun con ropa para regalo. Los famosísimos chalequitos brillosos y chamarritas que parecen chalecos salvavidas son de esta tienda, y todo el mundo los trae (incluido yo) porque: a) se hacen chiquitos y b) son baratísimos.
Aprovéchate de esta tienda antes que entre al Defeke y de verdad todos andemos vestidos igual.
Como dato extra, siempre tienen algo de algún diseñador japo, o un folleto cultural en asociación con el SFMoma u ondas asi. En esta ocasión tenían una serie de kimonos a la venta (por 69 usd) inspirados en diseños de Junichi Nakahara, un famoso ilustrador de los 30’s.

I’ve had the most terrible experience with the Uniqlo customer care and services. I live in the bay area, california. I wanted to get a custom design printed on a t-​shirt for my husband on his birthday — i knew Japan had the UT Me stores and I was not sure if stores in the bay area did them — since I was already familiar with the process, i decided to go with Uniqlo printing.
I called Uniqlo customer service twice — once on 13^th July and another time, 2 weeks earlier, I had also written to them asking specifically if the t-​shirt printing was done. On ALL accounts, I was told that the store in Union Square, SF offered these services. In their exact words:
«Yes, our Union Square, SF location does have Design your own UT T-​Shirt!
All you need is a smartphone, some inspiration and purchase own shirt at the store. Just draw a picture, take a photo and shake your phone. Before you know it, youll be styling an original UT design.»
But when i landed at the store (Union square, San Francisco) on the afternoon of 15^th July, I was simply turned away from the store saying they DO NOT provide these services. I did not have a car and I had to take a combination of bus, caltrain, BART shuttles just to get to the store — wasted my day just to get there — simply to be told «Sorry»!
The whole point is I did everything I could in the limited means Uniqlo provided — phone and email to make sure I got what i wanted — THEY ASSURED ME and then when i take all the trouble, they say «SORRY?» — I’m simply supposed to accept the apologies, having been disappointed that i can no longer get my t shirt printed (a gift to my husband on his birthday), having wasted a day, having taken all the trouble simply because I TRUSTED THEIR INCOMPETENT CUSTOMER SERVICE? WHY DO THEY HAVE CUSTOMER SERVICE IN THE FIRST PLACE? TO GIVE FALSE INFORMATION? TO LIE? The store guys do not know what customer care guys do — the customer care guys do not know what stores do — PATHETIC! And the worst is — I CANNOT DIRECTLY CONTACT THE STORE — if they had provided contact numbers, I WOULD NOT HAVE WASTED MY TIME AND EFFORT.
I spent another hour of my time complaining to their customer service, again simply to be offered apologies? HOW IS SORRY going to help me? Any decent ethical company interested in making their customers happy (especially a Japanese company) would have at least done something to ensure I was compensated for THEIR MISTAKE and MY TROUBLE. AM I SUPPOSED TO BEG? In fact I think this whole review is simply to get stuff out of my system, I have given up expecting anything good from this company.

This is a nice store in a convenient location. The staff were super friendly and helpful and the displays were visually appealing. The store was organized and clean so it was easy to find things.

I’ve always saw this store in malls so I decided to check it out again.
They have two floors and the stairs was uniquely artistic. I spent most of my time in the lower floor because it suited my style there more often.
I would compare this to an upgraded H&M. Uniqlo’s style is contemporary and you get what you pay for. I sometimes get a size XS and when I move my arms around it felt restricted. I tried on their Oxford button up long sleeve shirts and it was perfect! For $ 29.99, it was great.
The associates were helpful as well and they keep this store clean.
I am definitely a fan of Uniqlo and I’m planning to come back there again!

I need to preface this review by noting that I LOVED Uniqlo. I was an ambassador. I used to promote the brand and its wares to people who visit SF as tourists and I’ve shopped in Uniqlo locations as far as Tokyo. But today I experienced THE WORST customer experience ever. I have nearly $ 80 is credit (a gift card) which I captured and saved in my phone (I tend to lose paper so I do this with all merchants w/​NO issues). Also, I have used this gift card image in this same store twice because it has the card #s on it.
So…moving into my experience today, I left the office to swing by on a lunch break. I spent 20 mins trying on new gear. I stood in line. Both the clerk and the store manager tell me that they changed gift card hardware or processes and that my credit is no longer good unless I have the physical card. This after I explain that I’ve used the digital image of my card in this store.
The fact that I’m losing $ 80 is driving me nuts! Any retailer than can’t understand this issue or sympathize with the customer enough to call regional or global office is not, in my mind, cool. So from here, I will no longer spread the good word about Uniqlo. In fact, I plan to use this story to explain how Uniqlo customer service simply doesn’t work.
Good luck Uniqlo. Looking forward to catching up with a good friend in Tokyo who sits on the Uniqlo board. Maybe then I’ll get my $ 80 back.

I hate to give this store only two stars, although I was considering giving it just one.
I shop here often, because I think the value for basic clothes is better than others. You won’t find anything here that is unique, but you will find good building blocks for a wardrobe.
The two stars come after my experience this morning exchanging a polo shirt. I bought the shirt a week ago and didn’t notice some details that didn’t suit me. I wanted to simply exchange it for a basic polo, but left feeling like I didn’t want to shop there anymore.
I had the shirt and my receipt. Apparently the sku on the receipt didn’t match the actual item. The sales person examined them, and me, as though I was holding a gun and had just asked him to hand over all the money in the till.
After a thorough questioning from him, he went to the back room and then returned. He continued the examination and finally said, «I am going to do it just this once.» Just this once, you’re going to exchange an item for a regular customer? Really?
He said, «the next time» I should, «keep the tags in order to avoid all of this confusion in the future.» Yes… I think I’ll buy a box to put on my dresser just for the tags from the clothes I buy. So to exchange or return clothes at this store, bring your receipt and original tags. NOT!!!
There was never a point where the guy said, «I’m sorry for the confusion.» Or «thank you for shopping at Uniqlo». Instead I had to show my ID and fill out and sign a paper.
I think in order to «avoid the confusion in the future», next time I’ll walk an extra block to Old Navy. They also sell cheap basic clothes made in overseas sweatshops.
Thanks Uniqlo.

Fui nessa loja por indicação da Fernanda S. e deu bom. Estava com um porrada de coisa em promoção e a única pena é que muitas das coisas não tinham o meu tamanho — é bem difícil de encontrar roupas maiores que XL mesmo no EUA, acredite.
Enfim, as roupas estavam relativamente baratas, entre 25 a 50 dólares a maioria das roupas de frio deles. O estilo excelente e boa parte delas são à prova d’agua, o que é bom.
Atendimento não vou comentar direito uma vez que ele praticamente não existiu, foi basicamente um pegue e vá embora depois de passar no caixa, o que às vezes pode ser algo bom e algumas vezes pode ser algo ruim, dependendo da pessoa.
Um detalhe temporário: A rua que ela está localizada está tensa de andar pois tem uma construção rolando do lado, então recomendo bastante ir andando pra lá.

Awesome clothing place that I’m sure most people know… or if not, I don’t know why you are reading reviews rather than stopping by.
Things you should know. Pretty good assortment of jeans that fit skinny guys— probably one of the few places I can go to that are in the sub $ 50 range. They hem pants for free. If you go downstairs and see a cashier doing square checkout, think twice if you might need to return something. Its not in their main system, so it could be a slightly added hassle.
Solid place. Decent clothing. Affordable. Super friendly staff. A tourist attraction in itself. Hand you back your credit card with two hands.

This is the flagship Uniqlo West Coast store and the first location on the West Coast. They have a several floors of clothes and huge selection.
If I had more time here, I would have purchased a lot more items! I loved the kids section and found a selection of gifts to bring back home.

«Meet me outside Uniqlo», as a drug dealer casually slang his dope in front of the store with a burner phone. Seriously, have you ever encounter another store so colorful yet so inconspicuous at the same time?
Great place to meet up for a date, you know the type of date you are still figuring each other out. Like, you just caught feelings but not really sure where the relationship is heading. The type of date, you just walk around and talk, but keeping the distance. The type of date, you Instagram his & hers but in reality paid separately because you guys are «just friends». The type of date you are playing it safe.
Uniqlo is good for one thing and one thing only, #basics. Don’t you just hate it when other brands overcharge for basics? I know, oh so very annoying. But ever wonder why those v-​necks are prepackaged and can’t return them once opened? Because Uniqlo is a total tourist trap fam. Completely lacks any form of originality while pretentiously collaborating with modern contemporaries from high caliber greats such as Basquiat, Warhol, Haring and the likes.
The irony of Uniqlo is the fact that nothing is unique here. Unless you want to own a shirt in every color, like you just did a parade down in Castro. A wet dream for guys that wear petit standard APC denim due to conformity and layers everything with a blue gingham shirt from the crew. This is the mecca for basics, a place where basic beezies get a hard-​on and can’t stop raving about it. Fact is, besides the rainbow staircase and the attractive prices, the store itself is pretty boring. Check out the logo, a square. As much as I enjoy Kristen Kish featured on the latest Uniqlo campaign, one can derive the same satisfaction ingesting a bag of skittles while viewing Top Chef reruns.
I have nothing against Uniqlo, in fact this is a place I frequently visit during the holidays when I don’t know what to purchase for my so-​called acquaintances. I mean, where else are you going find a decent unobtrusive shirt for white elephant while staying under the budget?