Walgreens

DO NOT USE THEIR PHARMACY. I have had to come in personally three times just to get my one group of prescriptions. That’s after having called ahead each time to see that they’re ready, and I was told yes each time.
It also takes the pharmacy department about 20 minutes to pick up the phone. That’s over an hour of my life I’ll never get back.

I just purchased some hair bands and asked the woman at cosmetics if I can use the restroom. She looks at me disgustingly and said «we don’t have a restroom, next in line!» I asked again «there’s no restroom for customers?» and she responds, with a big nasty attitude, «the restroom is broken» *rolls her eyes. wow. I understand if there is a policy about bathrooms but what kinds of customer service is that? Rude much? Big fail in my book. Would not recommend coming here.

This location needs to be gutted and done over. The layout is poor and the staff is not helpful. They need to do it over like the Caesar Chavez location.

Nubia you are awesome! February 26^th, the day after my surgery I went to the pharmacy to fill a new prescription. I explained to Nubia I needed the medication asap for severe pain. She totally understood and had the prescription ready for me in 15 minutes. Thank you again Nubia. Mara

This is a pretty average Walgreens. They usually need to have more register people working. One good thing is that they have Mott’s apple juice which the nearby Safeway is ALWAYS out of.
In case you were wondering, they don’t have hummus dip.

This is a pretty bad drugstore. Sadly, it is the only one in La Lengua. Such is life.

Too bad there is no zero star option. This is the bottom of the barrel as far as Walgreens go. The store is tiny, very strangely organized and has a really pathetic inventory. The employees are probably the rudest Walgreens employees I have ever encountered. The pharmacy is hit or miss, depending on who is working. One time I was being helped by a girl who looked like she had a late night out partying and just came in to work in the same clothes, complete with smudged eye makeup etc. When I asked if I could speak with the pharmacist, she said «I’m the pharmacist». Um, wow.
Seriously just don’t even bother with this Walgreens, its so not worth the hassle. Theres another one a few blocks down or just go to Big Lots or Safeway. Going to this Walgreens is like nails on a chalkboard.

General store staff very helpful. Pharmacists & pharmacy techs are patient & thorough. Many languages spoken.

As with probably every Walgreens on the planet, this place has items that I might need when in a pinch and can’t go anywhere else. I needed Goo Gone and I thought I’d check out Walgreens. $ 6. I didn’t buy it here; instead I went down to check the price at Cole’s. Same thing; two bucks cheaper.

my wandering aimlessly tendencies isn’t quite as enjoyable at this Walgreen’s — I’m not sure why. but it is sad considering it’s in my ‘hood.

Very small version of Walgreens, but pharmacy service is quick and competent. In the end, isn’t this what we all want?

Terrible. 30 minute trip to the store, 25 minutes waiting in special-​purpose lines while standard cashiers helped no one. All you have to do is take something out of a bin that has my name on it and let me pay for it. And for that, I have to wait in two lines, five people deep while two cashiers ignore customers. I will never set foot inside there again.

Standard Walgreens (although a little small). I wish the pharmacy was open for more hours than it is.
Protip: if you’re driving, you can get away with parking in the Safeway parking lot next door. As long as you’re in and out within 10 min or so, you won’t have time for them to notice, let alone ticket or tow you.*
*Author of this review not responsible if you get ticketed or towed.

Where the hell are the toothbrushes!!! Sure as heck not by the toothpaste. That would be too easy.
I had to buy one out of necessity, but for the life of me I couldn’t find them at this store. Perhaps they are locked behind the counter or pharmacist which was closed.
I’m going to Target instead, where I can get soap for $ 4, not the $ 9.99 this place charges. And I KNOW where to find the toothbrushes there!
Never again.

For three years I have been refilling my prescription at this pharmacy, and during this time I have often been the recipient of over-​the-​top customer service over the phone from these folks (they’ve called my doctor to get refills), but I learned tonight that they do not operate by the dictum «the customer is always right».
I was asked to provide my birthdate to confirm my identity and I gave them the last two digits of my birth date (I was at work in a public space with other employees nearby, and I didn’t feel like telling everyone my birth year). The employee at the other end was clearly intolerant of my two digit response, and asked me three times to provide the full four digits. This whole situation would be comic, were it not for the fact that the employee at the other end took it very seriously and responded on my third reply by putting me on hold. When she came back, she asked for my information all over again, and then she told me that I could not be found in their database. I asked to speak with her manager, P. Tam.
Mr. Tam indicated at first that he would refill my prescription, but only if I provided all the necessary information, including my full birthdate. With an exasperated tone, I proceeded to provide him with my full birthdate. He then told me that I needed to call my doctor, and that he wouldn’t be able to refill my prescription. I told him that I would and I would not be returning to this Walgreens. He stated that he was sorry, but he offered no explanation for the change from the usual refill to which I have become accustomed over the last three years.
I guess Mr. Tam wants to set an example for his employees, and that example is this: if the customer is giving you attitude (such as not giving the full birthdate), respond by putting them in their place.
Just thought I would pass this lesson on to all of you folks out there who are used to getting what you want on your terms!

I really don’t like Walgreens that much period. Just a big corporate business, however this one is probably one of their worst. First off very difficult to find parking unless you sneak into the Safeway next door to it. The staff is rude and impersonal (so what is new?) and there selection sucks. I only go here to pick up prescriptions because it is the only
pharmacy close to Bernal Heights. Years ago we had a mom and pop pharmacy on Cortland St that was fun to go into but that kind of business is long gone.
sigh…

The butt-​end of all the Walgreens. Walgreens has given its worst store to the area An insult. This Walgreens is so terrible that a few years ago I had to stop going here altogether, even though it is close to my house. What’s so terrible about it? slow pharmacy, confused pharmacists, don’t carry full range of prescription medicines (and they don’t tell you that until it is too late to go somewhere else). This morning I had to pick up some pseudophed and stopped here as it was convenient and my sinuses were really clogged up. Uh oh, pseudophed is in the pharmacy. I waited while they called around to locate medicine for the first woman in line (helpful, but maybe they could carry it here!), the second woman was mysteriously deleted from the Walgreens file and had to be re-​entered. Then, turns out they were out of psuedophed.

For peeps roaming around Bernal Heights/​Upper Noe like me, this is probably the most convenient Walgreens in the area. The hours are a bit better than the one near 24^th St in Noe Valley as well.
Not big, but it’s well-​stocked and convenient. The pharmacists and cashiers and nice and helpful, and, as Mel P. stated, it’s convenient if you’re waiting to kill time. It gets four stars because it’s in a great location, and I always find what I need here.

Thank you Walgreens!
I wouldn’t have survived my horrible cold without buying all the drugs that a sickie could ever need:
tylenol cold day time
tylenol cold night time
halls cough drops
robitussin cough syrup
crackers
gatorade
7up
kleenex with lotion
Thanks for being 2 blocks from my house and thanks for having all the over the counter meds I could ever want!

Not as big as others but still like coming here for things I don’t need. I usually end up coming here mainly to develop pictures and look at magazines and look at stuff. It’s convenient and a great way to kill time when you’re waiting for the bus.